Best Changsha Hotels

"The hotel's location is excellent, making it very convenient for dining and getting around. The room itself is spacious and very clean. You can catch a partial glimpse of the Xiang River from the room, which is better than no view at all. The hotel lobby is located on the 7th floor. The staff at the front desk seemed genuinely unhappy with their jobs. When I asked if I could temporarily borrow a charging cable, they didn't even bother to look up from their phone, simply telling me to ask housekeeping. It seems they always wear a long face and never crack a smile. The bathroom has an electric bidet seat, which was a nice touch. On the downside, the power outlets in the room don't have USB charging ports, so I'd suggest an upgrade there."

"I recently stayed at this hotel and had an exceptional experience that I highly recommend. The service was outstanding—staff were attentive, friendly, and went above and beyond to ensure my comfort. The room was impeccably clean, with every detail thoughtfully maintained, creating a fresh and welcoming atmosphere. The smart arrangements, from efficient check-in to well-designed amenities, made my stay seamless and enjoyable. Overall, this hotel exceeds expectations, and I’d gladly return. Highly recommended for anyone seeking quality and comfort!"

"The hotel boasts an excellent location, making it incredibly convenient for exploring the city. It's close to the subway station, and you can even walk directly from the hotel across the bridge to Orange Isle. Plus, it offers quick access to various other nearby attractions. The hotel is spread across three floors: the lobby and breakfast area are located on the 7th floor, while guest rooms are on the 5th and 6th floors. The ground floor entrance and lobby are shared with other businesses. To check in, you'll first need to take the elevator to the 7th floor to obtain your room card, which then grants access to the guest room floors. Breakfast is decent; while it doesn't compare to a five-star hotel, it's definitely better than what you'd find at an average express hotel. In the evening, the 7th floor also offers a pleasant spot to relax with some tea, chat, enjoy the scenery, feel the breeze, and listen to music. The hotel's decor is quite good, and amenities like toothbrushes, slippers, and hairdryers are all of high quality. The toilets are smart bidets, and rooms also come with a mini-fridge. While the in-room smart voice control works, guests not fluent in Mandarin might find it easier to use the manual switches. For evening meals, you'll find plenty of dining choices right on the hotel's street, all within a short walk. Shopping at Wanda Plaza is also conveniently close. The only downside is the children's pool on the 7th floor. It's very small and shallow, really only suitable for toddlers to splash in. More importantly, the soundproofing around the pool is poor. Guests in rooms 608, 609, and 610, which are directly below the pool, reported being disturbed by children playing in the water as late as 11 PM. This was quite noisy and negatively impacted their rest and mood. I strongly advise against booking these three rooms, especially during summer, as the noise can be genuinely disruptive. Overall, the hotel offers excellent value for money, and I highly recommend it as a top choice for anyone visiting Changsha."

"We booked a family suite with twin beds, which included one bedroom and a living room. The environment was excellent – quiet, comfortable, and without any strange odors. It even had a bathtub, and having two bathrooms was incredibly convenient. The cleanliness was impeccable. The staff at the front desk were exceptionally welcoming. Card access is required to use the elevators, which made us feel very secure. We also enjoyed a beautiful night view of the Ferris wheel from our room. When we checked out, they thoughtfully offered us water for our journey. The only slight downside is that the location isn't as convenient for transportation as staying right by Wuyi Square, but this also means it's wonderfully quiet."

"A huge thank you to our butler O! The room she arranged for us was excellent. She meticulously followed up on our preferred room type and all check-in requirements, which we found incredibly thoughtful and attentive. We were truly delighted by such personalized service. The hotel breakfast was also fantastic – very rich, diverse, and well-stocked, with delicious food, and the dining area offered a wonderful view. They even gifted us snack vouchers for Huogongdian. Our butler truly went above and beyond, ensuring every aspect of our stay was perfectly managed. As for local specialties, the stinky tofu, though pungent, was incredibly delicious, and the crayfish was exceptionally tasty. The hotel itself offers beautiful overall views, and we stayed in a lovely Japanese-style room. We will definitely be staying here again!"

"Our stay as a family of four had been extremely pleasant. Whilst it goes without saying that the hotel was beautifully designed with artistic touches even in the rooms, the aspect that impressed us the most was the attention to details the staff had. They were extremely helpful, always looking out for you even before you realising you needed help. It’s the little things that count- like the staff helping with our heavy heavy suitcases all the way to the main road (our taxi wasn’t able to get into the small alleyway) even when it was raining; remembering that my mom doesn’t eat beef, packing our favourite fruits for us to bring on our next journey. With service as impeccable as this, we felt at ease during our stay here and can’t wait to be back if we’re visiting Changsha again! (special shoutout to Ms. 柯, you have been very helpful and we appreciate your help!)"

"Everything was top notched in this hotel ! Check in was a breeze and the lift took us to 57 storey! High unblock river view was breathtaking, the bed was comfortable and has extra sofa at window side. Layout is good and spacious with dedicated attention to details. Called reception for extra water and within minutes it came. Breakfast spread has variety of choices but we had little time left as the waitress told us it closes at 10am. Best thing, it is situated very near walking street and Hai Xin Guang Chang. Highly recommended although price is steep, but will return someday. Hopefully Grand Hyatt will drop its prices.."

"This experience exceeded my expectations, so I would like to comment manually: The room is clean and quiet, in the high area, with sufficient air conditioning (a little too much 😄), no noise, and fruits and snacks were provided, which warmed the hearts and stomachs of guests who arrived at the hotel late at night. Although the breakfast variety is not particularly rich in five-star hotels, it is delicious and of good quality. The customer service is very warm and friendly, especially the check-in front desk lady and the concierge brother. When I checked out this afternoon, the power bank and power supply were left in the room. Because I was waiting for the car, the two helped me get the power bank back in time, and the brother also took the trouble to help me take down a very thick book. Thank you again, it's very heartwarming. The only drawback: sometimes it takes a little time to wait for the elevator."

"I rarely write long reviews, but this place truly deserves one. I initially booked the wrong room type, a twin suite, and only realized it upon check-in when it was too late to change. However, the front desk staff were incredibly helpful, polite, and quick to offer several solutions. I found this level of service exceptional! Considering Changsha's vibrant nightlife, I was pleasantly surprised that breakfast runs until 1 PM! This kind of thoughtful, customer-centric approach truly impressed me. The hotel's location is also excellent. Downstairs, there are just enough eateries and shops to meet immediate needs without being noisy. The entire ambiance is very stylish and artistic. For those tired of 'traditional hotel decor,' choosing this place genuinely feels warm and tasteful. The bed was comfortable. While I'm not a fan of Dyson hairdryers myself, having them here certainly puts it on par with five-star hotel standards. I was also surprised to find a lighted vanity mirror on the desk, as I always have to bring my own folding makeup mirror. This truly shows an incredible attention to guest needs. All I can say is that for this price, compared to a 2-3000 RMB suite at a five-star hotel, the experience far exceeded my expectations!"

"For our family trip (two adults, one child), picking the right hotel made all the difference! The room was equipped with two 1.35m beds, providing ample space for all three of us. The mattresses were perfectly comfortable – not too soft, not too hard – ensuring a sound night's sleep every single night. This was a huge plus! Moreover, the room was incredibly spacious; it never felt cramped, and our child had plenty of room to run and play. The facilities clearly looked new and were very user-friendly. Cleanliness was also impeccable; every corner felt spotless and well-maintained. From check-in to check-out, the overall experience was fantastic and completely exceeded our expectations. It offers excellent value for money, and we will definitely choose this place again on our next visit!"