Changsha Hotels with Wifi

"On arrival the room I was provided with had a very strong smell of smoke. I couldn’t get used to the smell so I asked the lady at reception if there were any other alternative rooms and she very quickly let me move to another room which was much better so I really appreciated this. The cleanliness of the room could have been better but overall I really enjoyed my stay in this hotel, the view was fantastic."

"Hotel location is great, its right on the city walk. a few steps from the metro station and all the city-walk has to offer. lots of crowd right out side the hotel door steps. The room the hotel assigned me was in a split level between the lobby/bar and the roof top. there are overhead beam in the hallway leading to my room which was uncomfortable to walk through. you have to cringe down in case you head your head. Room is a good comfortable size and updated but a bit noisy. The breakfast was included in my rate but it wasn't good. I stayed for two nights and on the last day prior to check out there was a lady doing live-stream in the lobby. which I think it's inappropriate because it's affecting the hotel guest's privacy, something the hotel manager should take a note about."

"They responded quickly to our request and immediately change another room when we feedback that the toilet was choked the 2nd time. As a whole the room was tidy, but there are still room for improvement as they should have clean up the toilet after the plumber clean the choke, but they merely offered the disposal toilet cover and the floor was not cleaned up. When changing room, the manager personally came to assist in the shifting but they should have checked the conditions that customers had stipulated when booking such as non-smoking room. By checking, this will minimise the need of going to another room which my end rejected. At the final room, we noted that previous customers’ fake eyelashes was still at the side cupboard….the housekeeping need to be improve thought overall, the place is clean, tidy and spacious…"

"Facilities: Complete, relatively clean Hygiene: Very good, no odor, and the air conditioning has a good cooling effect, which is the most important Service: Polite, good attitude, the room was not very good at first, but fortunately the price was not expensive, good value for money, upgraded the room type, the new room is close to the Xiangjiang River, the view is particularly good whether it is day or night, and the smart electric curtains are very convenient, the experience is very good"

"The service was very good as they messaged me to be clear of where to go when I arrived and they were very attentive if we needed help. Unfortunately, the photos online do not match the room as we had dirty carpet and chairs with stains all over them. The bathroom also was not very fresh in appearance and the towels had some hairs on them. The bed was clean and the price was on the cheaper side but from what was advertised we were disappointed."

"The midnite shift front desk guy not so friendly and looks very fierce. The centralised air-cond not friendly to operate as very hard to adjust the temperature n fan speed. Stay for 3 person but towels, selipars, drinking water, cups n other basic toiletries only given 2. Need to request for the 3rd one. Breakfast is good just limited sitting area. Self service laundry site very good. A very helpful staff there whom help us wash n dry our clothing and drop over to our front door once done. This was a very good service n kudos on this. Check out very fast n smooth n the front desk are very polite n friendly. Applause to them. Despite a little miss service..overall this is a good hotel n recommended to stay..very near to metro station..just turn left from hotel n walk less than 10 min, will reach the lift to metro station.."

"The room is pretty with nice views, but the 2 beds are definitely too small to accommodate 3 people. Perhaps the hotel should use bigger beds or open up a triple room for odd numbered families like mine. I clearly mentioned to this handsome front desk staff during check in that I have 3 pax. He was friendly and all, but alas the room only had items to cater for 2pax. I called the front desk and this same guy attended my call to get the items for the 3rd pax. He even called again after the delivery and reassured me that he had reminded the housekeeping that the room is stayed by 3pax. Guess what? The next day when we returned from a whole day of travelling, we came back to the room with missing items again. There were 3 towels so we just let it slide and decided not to call the front desk as it was our last night anyway... Also, what kind of upscale hotel does not/is unable to provide customers with the help they need through online methods?? Other than trip.com chat, there was literally no way for me to reach the hotel. They don't even have a local number that I can borrow to book attraction tickets! What a shame! And when I asked about this at the front counter, it seems like the message was ”you're on your own”. Definitely not a good feeling for a family who was visiting the country for the first time!! And I really expected better from an upscale hotel like this. Lastly, I believe that the hotel is located too far away from the main attractions, hence the surroundings are rather deserted. We always leave the hotel by DiDi anyway so it wasn't a deal breaker for us. It didn't seem like there were food places nearby that were open at night, so you might need MeiTuan if you're staying in (but good luck if you have no local number!!). This is also how you can get a quiet location + nice views + a reasonable price. Worth it for the luxury experience if you're a party of 2."

"It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big."

"rooms on the 17th floor offered a great view of the surrounding area. Convenient to go to changshanan station Breakfast menu was great with a lot of options for vegetarian.s"

"This time I came to Changsha and stayed in this hotel which exceeded my expectations. The room was clean and tidy, the room was changed for each guest, the bedding was soft and comfortable, the smart devices were voice and manual, the front desk brother Xiaozhe and sister Xiaomeng provided very good service and enthusiasm, and also introduced the hotel check-in instructions and recommended the surrounding food. The breakfast was rich in variety, with a reasonable combination of Chinese and Western food, and the taste was good. The hotel also had a strong sense of design, all in wood and stone style, with a good location and convenient travel. I will choose to stay here next time"