Firstly, I was put into a room that I did not book and was told I cannot change to a room that I had paid for because the hotel was overbooked. The front desk, eventually, moved me once I had pointed out that it was a health hazard to stay in the room they assigned to me because they had painted it that very day and I could still smell the paint fumes.
After being moved, I was put into a room that I actually paid for. The toilet leaked and the shower was blocked.
I will say though that the front desk was very friendly and tried to help as much as they could.
All in all, it was not a good experience and I won't be staying again.
Loved my stay at Radisson. Location is perfect. Staff are friendly and helpful. Spa is convenient and the treatments left me feeling relaxed and ready for my holiday. Buffet was delicious and restaurant never disappointed. Room was spacious and clean. View from the pool is beautiful and bar service on point. Would absolutely recommend Radisson Blu Sandton. Will return.
I booked this hotel many times.
Pro: Great locations. It also offer room landries machine, and provide option for breakfast and dinner
Cons: sometimes managment is disorganized, they repeatly making mistake with room extending and food divilery. and sometimes the breakfast plates is not properly clean.
Overall: this hotel is more suitable for bussiness travelers rather than tourists
Facilities: It just opened at the beginning of this year. All the hardware is very new and advanced. It can handle different data cable plugs, which is very good. It is very quiet to sleep at night with good sound insulation. 
Hygiene: Very clean, very hygienic, and comfortable to stay 
It is very comfortable to stay. How to say breakfast, it is very simple to be full, everything you need, just the most basic service. 
In addition, the black girl at the front desk is more or less a little bit different, but as long as you are polite to talk to them, they will still try their best to help you solve the problem 
And its biggest advantage is that there are two Chinese restaurants next to the hotel, one is Hunan cuisine and the other is Cantonese cuisine. Their products are very online, and the butterfly heads are very large. Two adults can be full by ordering two dishes. It is cost-effective and very good . And it is also in the rich area, so the security is very good . You can find a lot of our compatriots living there . There is a large lawn outside with tables, so you can sit there to bask in the sun and drink coffee when the sun is good during the day.
Next time I go on a business trip, I will choose this hotel.
Hotel near Arcadia,Pretoria100% of visitors choose this area
TTheAmazinGrace2025.01.07
It was great to stay!
Very comfortable, clean and spacious than I expected. Especially, the breakfast was amazing. Had many options to take than I thought. Hot and cold foods and different kinds of cheese, breads, jams and even smoked salmon sashimi!
Also, they have upgraded my room into king bed room. The room was clean and big enough. Amenities were soap, body lotion and 3 in 1 bodywash(+shampoo and conditioner).
If you want to stay quiet room, I would recommend the 1st floor.
The parking in the basement made me feel more safe.
Definitely I'll recommend to others and will come back!
Well, from what I booked, it was supposed to be a 2-bedroom apartment. However, I was given a 1bed (Room.303), and when I went down to enquire, the reception lady wasn't helpful and blamed it on the app. Then I had to ask for a wifi password, which I would have assumed you would be given at reception. I ordered something, and when I went down to get it, the same reception lady gave me a bit of attitude when asking her how to open the main door so I could collect. Now I'm not normally one to complain, but I guess she didn't realise she was dealing with a person who has worked over 15 years in reservations, and I am very much aware of how OTAs work. I am still very upset about the wrong room choice I was given and made to feel like I'm the one who made an error. Then there was NO iron and hairdryer in the room. Apparently, they don't have any available from what I gathered from the housekeeping lady.
Besides that, the housekeeping lady was exceptional, and the apartment was very clean upon check-in. Hopefullysomeone from the place will address these issues.
Our stay at your hotel was absolutely perfect! The room was clean and comfortable, the staff was friendly and helpful, and the amenities were excellent. The location was convenient, and everything exceeded our expectations. We highly recommend this hotel and look forward to staying here again. Thank you for a wonderful experience!
Excellent location. In and around the hotel, there are a lot of delicious restaurants. The highway is easily accessible. The bedroom was nice and tidy. Would return to stay there.
I recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
No air conditioning, there will be problems in summer! The mall is back, you have to walk 200 meters to climb! No toothbrush, toothpaste, shower gel, shampoo, just a soap! Transfer charging equipment to ask her! Service environment can! Download Bolt first!
Very Good
10 reviews
8.5/10
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8.4/10
Very Good
GGuest User5 minutes drive from airport. Convenient for transit.
Room is average. The ac is very loud, lucky we do not need AC during the night.
Staff knows what they are doing but do not make guests feel welcomed.
JJASON DENNISFirstly, I was put into a room that I did not book and was told I cannot change to a room that I had paid for because the hotel was overbooked. The front desk, eventually, moved me once I had pointed out that it was a health hazard to stay in the room they assigned to me because they had painted it that very day and I could still smell the paint fumes.
After being moved, I was put into a room that I actually paid for. The toilet leaked and the shower was blocked.
I will say though that the front desk was very friendly and tried to help as much as they could.
All in all, it was not a good experience and I won't be staying again.
RRyun KiatI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
FFlorence MoyoWell, from what I booked, it was supposed to be a 2-bedroom apartment. However, I was given a 1bed (Room.303), and when I went down to enquire, the reception lady wasn't helpful and blamed it on the app. Then I had to ask for a wifi password, which I would have assumed you would be given at reception. I ordered something, and when I went down to get it, the same reception lady gave me a bit of attitude when asking her how to open the main door so I could collect. Now I'm not normally one to complain, but I guess she didn't realise she was dealing with a person who has worked over 15 years in reservations, and I am very much aware of how OTAs work. I am still very upset about the wrong room choice I was given and made to feel like I'm the one who made an error. Then there was NO iron and hairdryer in the room. Apparently, they don't have any available from what I gathered from the housekeeping lady.
Besides that, the housekeeping lady was exceptional, and the apartment was very clean upon check-in. Hopefullysomeone from the place will address these issues.
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
RRAUDALES BANEGASWe had a problem with the safe and they moved us immediately. The rooms are very large and comfortable. All the staff are very friendly and willing to help you with anything. They recommended a tourist tour and it was very good. The restaurant is very good and reasonably priced. They have shuttle service and they can take you anywhere for a reasonable price as well.
GGS7The team at this hotel genuinely cares about their guests. From the warm welcome to the helpful advice, they go above and beyond to ensure a memorable stay.”
10. ”If you're looking for a home away from home, this hotel is it! The cozy atmosphere, delicious breakfast, and friendly staff make it the perfect retreat.
SSianne1991Loved my stay at Radisson. Location is perfect. Staff are friendly and helpful. Spa is convenient and the treatments left me feeling relaxed and ready for my holiday. Buffet was delicious and restaurant never disappointed. Room was spacious and clean. View from the pool is beautiful and bar service on point. Would absolutely recommend Radisson Blu Sandton. Will return.
Tteachutube1I cannot express enough how grateful I am for the exceptional service we received at this hotel. My elderly mother traveled all the way from China to Johannesburg and then to Windhoek, and the hotel staff truly went above and beyond to ensure her comfort and safety. They arranged a seamless pickup upon her arrival and a timely drop-off the following day, which made her feel incredibly supported throughout her journey. She raved about the excellent service, and I was impressed by the cleanliness and comfort of the rooms. The breakfast was delightful, offering a great start to the day. Overall, we had a fantastic experience, and I wholeheartedly recommend this hotel to anyone seeking a warm and accommodating place to stay!
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