The room matched the photos, but it had a mouldy smell. I arrived at 3am, exhausted, and didn't have time to inform the resort as I had to leave early in the morning.
Despite setting the air conditioning to 18 degrees, the room remained hot and humid, making it uncomfortable.
When I spoke to the staff the next day, they attributed the smell to the room lacking windows. However, the room does have windows, and regardless, it shouldn't smell mouldy.
Security was satisfactory, but I believe they should be paid more. When the security personnel helped with my luggage, they lingered, seemingly expecting a tip. This made me feel uncomfortable and harassed, which detracted from my overall experience.
Hotel near Dalat City Center,Dalat86.2% of visitors choose this area
RRambo M2025.01.10
A well appointed Hotel of the highest standard. Rooms are a good size amazing views overlooking DaLat City centre all the way out to the mountains. Spectacular views.
Breakfast is of the highest standard and there is a lot of choice. Different meats, vegetable dishes, excellent omelette and sunny eggs station, coffees ☕️, tea 🍵, fruit selection, fresh pastries ..everything included 😋.
The staff were brilliant and very helpful. Concierge staff are on hand to help with anything - even operating the photo booth (Duc Nguyen in the hotel lobby was awesome and nothing was too much effort 👌). They have a fun photo booth and guests can use for free.
Large reception area is very tastefully decorated ( had Christmas decorations ).
All the staff are very helpful and friendly (and they speak English as well which is super helpful)
Highly recommend this hotel if you come to DaLat. I would stay here again without hesitation.
New Boutique Hotel on a quaint corner
5 floors in total.
V clean room & bathroom.
Mattress is relatively hard. Request for a topper.
There is a coffee machine in the room with also free bottled water, G7 coffee and tea.
I didn’t try so I cannot comment on them.
I like the breakfast buffet and dessert provided in the room. the 2-4pm tea is just hot tea and some pastries. Can skip as you can get better ones at cafe.
Service by Ciang at Front Office was prompt and helpful in locating shops for me.
A special mention is that the Front desk is at G level which is more like a basement and bringing your luggage down is difficult. However Ciang helped me to carry.
Location is far from Dalat Night Mkt or GO supermarket on foot. However, Grab saves the day and is very wallet friendly for the 7-8 min drive.
I will still be back!
we stayed here during TET, the overall environment of the resort is amazing, it is chill and clean.
my daughter and myself got stung by a jellyfish and they didn’t have nurse on duty but thanks for Ms Phuong who took care of us.
The staff is attentive, nice and helpful.
There are many choices of the breakfast but it takes pretty long for getting a coffee as the machines don’t work very well.
There were some vietnamese customers dumped the trashes on the floor in the restaurant that is disgusting, the staff should have given them reminders.
It is a good resort, I will recommend to my friends and come back for sure.
Wow! This place was amazing, right next to the beach. I could ocean from my room balcony. I absolutely loved the swimming pool bar, cocktails were awesome, need to try their Mojito it was so herbal alcoholic fresh. Staff was super friendly and helpful. Breakfast buffet food was exceptionally good. You can conveniently book tours at the reception. The layout and design of the resort was creative and beautiful with a mixture of culture. You could explore the resort for a days and not get bored. They have their own convenient store on the premises. The markets is not to far away and I found that Taxi and grab drivers tend to camp out the front waiting for customers so it was easy and fast to book one. An Unforgettable stay. We are definitely going be staying here again in future
The apartment is very good. I enjoyed my stay at the hotel. The staff is friendly. The room has a sofa, a dining table, a kitchen area with a refrigerator, a microwave and a rice cooker. Everything is new. Large bathroom. There is a washing machine, which is a rarity for Vietnamese hotels. I would like to note the division of zones in the room, the double bed is separated from the single bed by a glass partition with a door and a curtain. The room is very bright due to the large number of windows. I will definitely come back here.
We were only here for 2D1N and was allowed to early check-in with additional charges. It was a great stay with fantastic breakfast offerings and great pool facilities and beautiful view of the beach. The location is very near Fairy Stream too.
Loved this hotel. Had everything I needed and the staff were always there to help if anything was needed. Breakfast was superb, as well the choice of lunch and dinner. The beach and pool was great. There is also a hotel bus that runs into the Phan Thiet centre several times a day which was very handy. Would stay again at Sonata Hotel.
Really love this hotel. The room super big but actually maybe I got lucky. I don't they upgrade my room.😬 The room n toilet very clean. Just the mattress too hard.
The scenery so beautiful. The pool hot water.
The breakfast really good and many choices. U also can request halal food or vege. All the staff very friendly.
Welcome drink, basket fruit n hot towel feels very calming n love it.
Must stay in this hotel while in dalat❤️
Great
216 reviews
9.1/10
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IDR 693,561
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8.9/10
Very Good
JJaxzEnglish Language - 5/10 stars. Compare to Ho Chi Minh City hotel staffs, Sandals Camellia’s proficiency is basic but still acceptable and good with me. Because if you travel to the other shops around the hotel buying stuffs or having a meal it will be even worse! Only a few shop owners can converse in English and many aren’t patient in communicating though they are still friendly and approachable.
Price - 10/10 stars. Dalat City Hotels seems very much competitive against hotels at Ho Chi Minh City. For the price paid, the service, amenities and breakfast compared I like it the best and very much better! If you’re not into Vietnam shopping, you should visit Dalat instead! For me I’m a nature and scenery lover! Dalat highly recommended over Ho Chi Minh City!
Service - 6/10 stars, basic taxi calling service is there. But unlike Ho Chi Minh City hotels, there’s no Hotel Tour Service. Most of the staffs aren’t also very familiar with all the places of visit either, but they are all very approachable friendly and helpful, and try their best to google information for you for instance the address. If you visit Dalat, you’ve to ownself conduct homework at home before traveling there on what places of interests to visit. Also google doesn’t tells every single places of interest in Dalat. You need to ownself travel to the tour office to book a local taxi driver, whom then has the knowledge of their own city, he’ll will guide and show you and recommend you places around Dalat. But prepare to learn some Vietnamese as many tour drivers couldn’t communicate in English but fret not, as google translate is your friend and everyone there has a smart phone. The Dalat people are mostly jovial, approachable and friendly.
Breakfast/Food - 10/10 stars, Excellent I like it! I’m a buffet and Pho lover. For the price paid I’m extremely satisfied!
Bed - 9/10 stars, didn’t gave it a perfect 10 score rating as I’m a person who prefers thick and hard pillows.
Aircon - 7/10 stars. Acceptable. The Aircon is working good and cool enough.
Toilet - 7/10 stars excellent! There’s warm water readily available, and ample showering lotion and shampoo, and other basic toiletries. The water from the handheld shower head is good and nice not weak flowing. However the missing 3 stars is the likelihood of a very wet bathroom floor. Basically it’s a Walk-in Shower design however it’s build as Curbless. The benefits of having Curbless is to benefits elderly and senior tourists who require mobility aids such as wheelchair the ease of accessing the showering area, and no risk of playful kids running and tripping over the Curbed, therefore Curbless is safer and better. Problem is the slope of the floor don’t seems right… the floor of the shower isn’t lower than the rest of the bathroom therefore water isn’t easily contained within the showering area and kept spilling to the rest of the bathroom floor, making a very messy toilet, unless you take special care to use a less strong spray and ensure you don’t accidentally spray outwards to prevent mini ponding to the rest of the bathroom floor. Also as mentioned earlier the Shower Head has nice strong spray, the drainage floor trap can be a little floody as water isn’t drained out fast enough…
Sound Proofing - No comments….. 3/10 stars. Unfortunately I’ve encountered very noisy neighbours during my stay, who slam their doors as they enter and exit their rooms even late at night. Also since the hotel is situated near a busy road, you can hear lots of horning and motorbikes speeding by even at night.
Other amenities - no reviews for mini bar or laundry service as I didn’t use them.
Overall rating - 7/10 stars highly recommended!
GGuest UserGreat.
THIS IS THE SECOND TIME I VISIT CEREJA
The first time was more than a year ago when my wife was pregnant with a 6-month baby.
The second time the baby was 10 months old.
Service staff attitude: DEDICATED TO GUESTS. (ALL STAFF FROM RECEPTION, SECURITY, CLEANING MISS, GARDENER AND TECHNICAL STAFF)
Beautiful exterior, cozy SPACE.
To introduce to others, I will introduce CEREJA
CEREJA'S 3rd APPOINTMENT IN SEPTEMBER 2024
Great!!!! Cool
THIS IS THE SECOND TIME I VISIT CEREJA
The first time was more than a year ago when my wife was 6 months pregnant.
The second time, the baby was 10 months old.
Service staff attitude: DEDICATED TO GUESTS. (ALL STAFF FROM RECEPTION, SECURITY, GUARDIAN, GARDENING staff, TECHNICAL STAFF)
Beautiful exterior, warm SPACE
To introduce to others, I will introduce CEREJA
CEREJA'S 3rd APPOINTMENT IN SEPTEMBER 2024 H1403
MM.RomanchikA large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.
LLintongxietaoyanxiatianThe wardrobe in the room is too old. I originally went there for new decoration, but the decoration quality is not very good. The water in the bathroom bathtub is very slow, and the size of the toilet cover does not match the original toilet. Fortunately, the hotel is in a good location. ,
PParty_taeThe reception staff speaks English very well and are very helpful. We checked out early and asked the staff to book a car to take us back to Ho Chi Minh. The staff prepared everything. We had an appointment early in the morning and the staff recommended a hotel that was not far away. We could leave late so that we wouldn't be tired. They recommended it very well. The room was very clean and spacious. It was easy to find the hotel. It was near the walking street and there were many restaurants around. It was great. I will go back and use the service again when I have a chance.
GGuest UserComing from Singapore, the cool weather was superb. Facade of hotel brings you to Europe. All rooms are located in villa-like houses set in a beautiful garden. Service was 6-star. A particular staff at breakfast (Lucas) has to be commended for his attentiveness and helpfulness in providing information on where to visit and eat throughout our stay with them. Dinner at their only restaurant was wonderful, not too expensive and, again we enjoyed their warm service. The grilled lobster and fish were delicious and fresh (surprisingly).
We took Grab taxis everywhere (which was very affordable) to all places of interest as the hotel does not have much amenities within walking distance.
MM317858****Classic, elegant, rich and grand, the front desk service is attentive. Especially since I don’t understand English or Vietnamese, I just relied on the translation software to guide me to get my ticket. It was great.
SSiti Nadrah Binti SelamatReally love this hotel. The room super big but actually maybe I got lucky. I don't they upgrade my room.😬 The room n toilet very clean. Just the mattress too hard.
The scenery so beautiful. The pool hot water.
The breakfast really good and many choices. U also can request halal food or vege. All the staff very friendly.
Welcome drink, basket fruit n hot towel feels very calming n love it.
Must stay in this hotel while in dalat❤️
WW_HanOther than the roadwork posing a risk and inconvenience along the entire stretch of road in front of the hotel, everything was great during our stay. The room was very clean with good air-conditioning to heat the room during the cold nights in December. The water pressure was great even though our rooms were on the 4th floor. Hot water was almost instantaneous, except the water temperature can be a little inconsistent. The bed was not hard like many of the hotels in Vietnam. Comfy bed. The young team from reception to breakfast area to housekeeping was welcoming and enthusiastic , especially a few at breakfast who recommended specialty dishes for us to try. Although the breakfast buffet was not huge, at least 70% of the selections was not repeated during our 4 days of breakfast. This is certainly something uncommon even in 5-star hotels, and is a great way for international travelers to sample a variety of dishes from different parts of Vietnam. We actually looked forward to eating breakfast everyday while chatting with some of the breakfast crew members. The only part I would recommend to improve is for the crew at reception to remember to look up and greet the guests even at night, which a few forgot to do so at times.
GGuest Userwe stayed here during TET, the overall environment of the resort is amazing, it is chill and clean.
my daughter and myself got stung by a jellyfish and they didn’t have nurse on duty but thanks for Ms Phuong who took care of us.
The staff is attentive, nice and helpful.
There are many choices of the breakfast but it takes pretty long for getting a coffee as the machines don’t work very well.
There were some vietnamese customers dumped the trashes on the floor in the restaurant that is disgusting, the staff should have given them reminders.
It is a good resort, I will recommend to my friends and come back for sure.
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