4-Star Hotels in Shanghai, China

This is my 2nd stay at this hotel. Location is superb with easy access to subway station, Nanjing Rd walking street, restaurants, shopping malls, to the Bund & more. We stayed at the family room with breakfast for 3 adults and it was spacious enough for 3. Breakfast spread is very good from western to local - yummy! Our room includes the access to the executive lounge which was very nice - had afternoon and even drinks and snacks there. We enjoyed the gym very much, it was a properly equipped one with a super cute and friendly cat that comes in every now and then to say hello. The best gym mascot every :-)

I stayed in a double bed room without a window and was genuinely impressed. Despite the lack of natural light, the room was clean, well-equipped, and surprisingly quiet—great for a restful sleep after a day exploring Shanghai. The bed was firm and comfortable, the air conditioning worked perfectly, and amenities like the shower and toiletries were high-quality for this price range. The hotel’s location is unbeatable—just a few minutes’ walk to Nanjing Road Pedestrian Street, People’s Square, and several metro lines. Plenty of shops, restaurants, and attractions are right around the corner. Staff were helpful and check-in was smooth even for a non-Chinese speaker. For the price, convenience, and comfort, I’d absolutely stay here again. Highly recommended for travelers looking for a practical base in central Shangh

Ideal place to stay if you have plan to go to Disneyland, quite far from the city even though there is free shuttle bus to the bund and the hotel is very close to station, only problem we were facing the wifi is not that good and toilet’s flush wasn’t strong, brought back the smell from the drain, but overall i’d still recommend this place, offerings are outweighed the problems, they have free transport to Disneyland, airport, breakfast and late night dinner as well, staffs are good despite language barrier, will stay again next time if we’d go to Disneyland

I was thoroughly impressed by the outstanding service and spotless cleanliness. From check-in to check-out, the staff went above and beyond to ensure a comfortable and welcoming experience. Their attention to detail and genuine hospitality truly stood out. What really made the difference was the staff's responsiveness and kindness. Whether it was a simple request or a question about local recommendations, they were always eager to help with a smile. Their robot delivers online food orders and was a hit with my daughter! They even kept my Taobao orders a day in advance of my stay and kept it safe in their storage room. I really appreciated this! We were super close to the Pedestrian street, getting a Didi or taking the subway was also very convenient! I highly recommend this hotel to anyone coming to Shanghai!

The hotel staff is very friendly and helpful! My booking was having some issues due to room type and description mismatches, the staffs were able to assist professionally and reassign the right room to me. Appreciate for their help! Hotel location is in a small alley, so nothing nearby you can eat or shop. Walking at night could be quiet and dark but it’s generally safe. Walking distance to 新闸路metro station around 5mins and Distance from Nanjing Road（南京东路步行街）is a bit far took around 20mins to walk. Room space is okay, bed is good. (After I got reassigned to the correct room) you can order delivery (外卖）to the hotel. My personal advice is if you want to book this hotel please double check the room description and image (this could be non-accurate).

Unfortunately I stayed only for two nights so I didn't have the chance to enjoy the hotel at its fullest, but I loved my brief time here! The room was amazing, big, clean and luxurious, with both shower and bathtub. I had an incredible view from my room of the three towers, it was beautiful seeing them lighting up at night. People at the front desk is really nice and speak English, so that made communication smoother. I recommend it!

Hotell is in a good location, staff was very helped in assisting us on our quuestions. They have provided good help to us. A mention of a few staff that assisted us - 云磊 and 王轩

I had a great experience at the hotel. The staff was friendly and always willing to help me find specific locations, even though their English was not very strong. Overall, my stay was incredible. I highly recommend this hotel for anyone looking to enjoy their time in Shanghai, and I hope to have the opportunity to return.

Exceptional service from the minute you step into the hotel lobby. Warm welcome and easy quick check in. Check out was simply dropping off the cards. Hotel is beautiful clean and modern. Breakfast buffet was delicious. Across the road via safe overpass is shopping centre with food galore, very cheap and professional hair salon, dentist, spa treatment. Just 5 mins walk is Yu Garden. Absolutely amazing!  Will stay here again. We would rate it as 5 star ⭐️ hotel.

The room was clean and there was no smell of cigarette smoke inside, although there was a noticeable smell of smoke in the hallway. I booked two rooms, but on the first night, we were given rooms on different floors. However, we were able to change and stay on the same floor for the second night. The front desk staff did not speak English very well, so it was sometimes hard to communicate. On the positive side, the location is great—very close to Metro Line 1 and the Shanghai Railway Station. The breakfast menu was almost the same every day.