5-Star Hotels in Beijing, China

Since the checkin we were handled by a young lady name Li Ruo Tong, she is very suitable in the frontline with a warm hospitality, indeed very helpful, assist us with express check-in proces, expedite and explain everything well. We are grateful that your frontliner have an excellent service attitude. This hotel is recommended for travellers to Beijing with accessible prime locations, we are group of 3 families with infants, had an enjoyable stays. The room always get clean, tidy and neat everyday. Cleaning level 100%. Most important is this Hotel connected to Shopping Malls. Very well done for this hotel. Hopefully keep up the standard as always. Thank you.

A great place to stay overall. Check-in was fuss-free. Rooms were clean and comfortable. The bed was large and there were 2 pillows of varying hardness. The toilet and shower area was separate and toilet even had a bathtub. Water pressure was good and the hot water came on easily. Amenity kit including toothbrush, toothpaste and shaver was provided at check in. Staff generally made good effort to improve the stay - providing water bottles and a radiator in the room on request. There was some communication difficulty when it came to having parcels left at the concierge though that was eventually sorted out. The hotel had a well equipped gym, a good length heated swimming pool, a hot tub and a sauna, with the facilities available for use till 11pm. Location is convenient, with the nearest metro station less than 10 minutes away.

The location is perfect, connected with shopping mall and subway station. The staff is extremely friendly and helpful. They let us leave the room at 4 pm instead at midday without additional charge. The English speaking lady and Mr. Allan at the reception are very professional.

Our family enjoyed a wonderful stay at the Regent in Beijing. The staff were generous with their patience and smiles, and the concierges were knowledgeable and helpful. The breakfast is a little pricey but you definitely get what you pay for - excellent quality and variety of food. On one day we headed out very early to see the Great Wall and since breakfast would not be open yet, the Regent kindly packed us all little picnic bags to eat en route. If you are a small family with two children I highly recommend the Family Suite. It was so enjoyable to spend a day touring Beijing and then return for rest and recharging at The Regent Beijing.

We stayed at this hotel during a 15-hour layover in Beijing and overall had a good experience—we were able to rest well before our next flight. However, some aspects left mixed impressions. **Pros:** ✔ Comfortable rooms – clean, quiet, with cozy beds, allowing us to get proper sleep. ✔ Excellent breakfast – a wide variety of fresh and tasty dishes. **Cons:** ❌ Evening snack was included in the rate, but by 10:35 PM (with service until midnight), all the chafing dishes were empty, and the staff did not refill them. As a result, the only option left was broth with noodles—no rice or other choices. ❌ Airport shuttle made us wait 40 minutes, and no one answered our calls to the hotel, which added unnecessary stress after a long flight. The hotel is suitable for a short stopover, but the service could be more attentive, especially regarding food and shuttle arrangements. Hopefully, the management will take these points into account.

Thanks to the wonderful team at Empark Prime Hotel Beijing, my husband and I had a really memorable stay during our trip. Special mention to Mark Wang and his team for attending to us when we first arrived, and preparing a nice surprise in the room. From the moment we arrived in the hotel, I could feel their warmth and good service, making us feel really comfortable and taken care of. Also special mention to Nora (at the lobby service) for ensuring our needs were attended to promptly, very helpful and friendly. On top of all these, the hotel’s amenities and facilities were also clean and well maintained. The housekeeping service was really good, ensuring we have a clean and tidy room to return to everyday. The hotel is located at a very convenient area - walking distance and close to the subway stations, convenient stores, and the nearby shopping streets and many restaurants. We really enjoyed our stay very much and would definitely choose Empark Prime Hotel again when we return to Beijing!

Amazing stay, I would definitely recommend this hotel as one of the best I have ever stayed in. We were upgraded for our honeymoon and provided with a wonderful welcome decoration. Rooms are spacious, comfortable, service is impeccable. Room service 24h with great choices and quality. Important to highlight that all staff at reception speak English (I read some reviews where other were complaining about the missing English-speaking staff), so for sure the hotel has done a great step ahead in this sense to welcome more international guests. I would love to be back one day!

When searching for accommodations in Beijing, I originally considered one of the city's top 10 hotels that boasted a view of the Forbidden City. However, after realizing that the view was distant and being particular about handling my own laundry, I switched last minute to 北京佳兆業鉑域行政公寓—and what a lucky decision that was! This apartment-style hotel offers a perfect balance of space, comfort, and convenience. Our “apartment” was incredibly spacious, impeccably clean, and thoughtfully equipped. It felt like a true home away from home. With a full kitchen (complete with a full-sized refrigerator), a dining room, a living room, two bedrooms (for the three of us), and a generously sized bathroom, we couldn’t have asked for more. The service was absolutely outstanding. From 小冉, who gave us a warm welcome and thorough orientation, to 小杜 on the evening shift, who went above and beyond to ensure all our grocery and meal deliveries were brought to our room promptly (sometimes even by a robot!), the staff’s attentiveness truly impressed us. The breakfast buffet deserves special mention—it was a highlight of our mornings. Fresh, clean, and featuring a wide array of healthy and delicious options, it surpassed the offerings of many 5-star resorts we’ve stayed at. The onsite kitchen, where chefs prepared noodles, soups, and pancakes to order, added a personal touch. And let’s not forget the spectacular view from the 40th-floor restaurant, which set a positive tone for the day. Lastly, the hotel’s location was incredibly convenient, being adjacent to several high-end shopping malls. We felt pampered and relaxed throughout our stay. I highly recommend 北京佳兆業鉑域行政公寓 to anyone looking for a blend of luxury, convenience, and a homely atmosphere in Beijing.

The service provided by Concierge Jason was excellent and efficient. Front Desk staff member Rita was exceptionally friendly and understanding. Additionally, the male staff member with black glasses who works in the Lobby Restaurant was very professional. Their outstanding service is truly appreciated, and I believe they all deserve recognition or perhaps even a raise. While I did have a minor encounter with a couple of Lobby Restaurant staff members whose service was less satisfactory, I have already shared my concerns directly with the management team. Overall, my experience was very positive thanks to the efforts of the other outstanding team members.

We really enjoyed our stay. Every day cleaning, fresh towels and bottles of water. Location is really nice, close to food spots and and nice food market. Highly recommend on the food market: the Beijing Duck, 39 RMB for half of duck with pancakes. Close to great blind massage place. We took 3 times a massage. 90 RMB for 1 hour full body or foot massage. Subway was around 8 mins walking.