I recently stayed at **Escala Tagaytay**, and it was a **wonderful experience overall**. The hotel’s location is one of its best features, offering **breathtaking views of Taal Lake** and a serene atmosphere that’s perfect for relaxation.
The rooms were **spacious, clean, and well-designed**, providing a cozy and comfortable stay. The **infinity pool overlooking the lake** was a definite highlight, making for a scenic and peaceful escape. The hotel grounds were also well-maintained, adding to the overall charm of the place.
Service was generally **good**, with the staff being polite and accommodating. However, during peak times, there were slight delays in requests, but nothing too inconvenient. The **breakfast selection was decent**, though it could use a bit more variety.
Overall, **Escala Tagaytay is a great choice** for those looking to unwind and enjoy a beautiful, relaxing getaway. I would definitely recommend it for anyone visiting Tagaytay, especially for couples or families looking for a peaceful retreat.
This hotel in the industrial area cannot take taxis or grabs.
The Japanese restaurant next to it is delicious.
The room is big and the breakfast is simple. The attitude of the service staff is very good.
We've enjoyed their amenities, we didnt expect the beautiful white sand beach and the huge pool as it is well maintained. The room is quite huge as well. however, they should maintain the cleanliness of the surroundings as theres a lot of flies in the lobby and inside the restaurant which is quite disturbing for us while we are eating our breakfast. Hoping that this concern will be addressed properly. So far, we have enjoyed our stay despite the flies roaming around the building.
05/01/25. The Bayleaf Cavite
For the Labor Day Holidy, we decided to visit my Uni's museum in the Cavite campus and do a staycation as well.
GOOD:
1. Would like to thank Ms. Rem Sampao FO Manager, for extending utmost assistance to our check-in request. The housekeeping team, B8 bar crew and Door Guards were warm and service oriented. Salute👍🏽!
2. The Atrium were breakfast was served was elegantly designed. The food spread was wide enough for the price range to fill up guests for the day ahead. Their Interns were quick to serve too.
3. The crown jewel of The Bayleaf is their large free form resort pool and open space around it. Very relaxing and big enough for guests not to feel crowded.
4. Rooms were equipped with the basics for a comfortable stay.
COULD BE MPROVED:
1. They should have upgraded their TVs by now to Internet TVs.
2. Please consider adapting to more environmentally friendly Pitchers or Carafes inside the room with water dispensers per floor.
Will return to see if they consider my suggestions.
Canyon woods is one of the most underrated hotels in Tagaytay. Imagine, you can get a clean room, Camp John Hay vibes for only P2500 with free breakfast and access to warm indoor pool and jacuzzi! Definitely an enjoyable experience! Will come back again.
Best resort in Matabungkay, hands down! We received a free upgrade from the hotel with a fantastic view. The location, which is right on the beach, is fantastic. The staff is excellent and the resort is kept up beautifully, really well maintained. During our three days and two nights there, we noticed that the surroundings were clear of leaves and dirt, the pool was kept clean, and the water was changed on a daily basis. The room is large and attractive, with a modern theme mixed with elements of traditional home. Additionally, there are common areas where you can socialize and play with other visitors. The employees provide the best service and are courteous and professional! During our vacation, we truly enjoyed ourselves and unwinded. By the way, their breakfast is the finest! One of my favorite vacations
The facilities and amenities at the hotel were great. The hotel itself was clean and looked brand new, which was definitely a plus. The staff who assisted us to our room and the team at Kuna Cafe, where we had breakfast, were both friendly and helpful, making those experiences enjoyable.
However, the reception staff left much to be desired. Despite being the only guests in the lobby during our check in time, we were left waiting for an extended period, and the hospitality skills seemed lacking. Our frustration grew later in the evening when we called reception to inquire about reheating some food. We wanted to know if there was a microwave available and whether we could use it, but no one followed up with an answer. This delay left us having to go out at 10pm to buy food for our hungry child, which was very disappointing. It’s clear that the reception could greatly improve their customer service and communication skills.
Overall, while the hotel itself was pleasant, the reception and customer service experience needs significant improvement to match the quality of the facilities.
PS: photos were taken before check out
The room we stayed in is outdated. With leak in the shower area, the small pillows have stinky smell that we need to send it back to the reception because we cannot take the smell. The fridge smells pineapple. The bed frame has stains on it. We stayed in thr 1st floor and the room we got has no windows but many mosquitos outside and inside.Also, I booked 1 double bed and 1 single bed. but we got 2 single beds instead. Per reception, that is the latest bed assignment and their website is not yet updated. Overall, our staycation is ok but will not come back, and not recommendable.
Please have your hotel be renovated. It is creepy as hell to stay in your rooms.
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102 reviews
8.6/10
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7.4/10
DDean Andre MagallanesWe've enjoyed their amenities, we didnt expect the beautiful white sand beach and the huge pool as it is well maintained. The room is quite huge as well. however, they should maintain the cleanliness of the surroundings as theres a lot of flies in the lobby and inside the restaurant which is quite disturbing for us while we are eating our breakfast. Hoping that this concern will be addressed properly. So far, we have enjoyed our stay despite the flies roaming around the building.
MMVConstantinoThe room we stayed in is outdated. With leak in the shower area, the small pillows have stinky smell that we need to send it back to the reception because we cannot take the smell. The fridge smells pineapple. The bed frame has stains on it. We stayed in thr 1st floor and the room we got has no windows but many mosquitos outside and inside.Also, I booked 1 double bed and 1 single bed. but we got 2 single beds instead. Per reception, that is the latest bed assignment and their website is not yet updated. Overall, our staycation is ok but will not come back, and not recommendable.
Please have your hotel be renovated. It is creepy as hell to stay in your rooms.
PPaulaiHCelebrated our birthdays (Me, my partner and my sister) at Hotel Kimberly. Initially, i booked for 2 rooms good for 6 pax. They called a day before and told me that they will upgrade us to their Guesthouse villa as they are fully booked. Glad i accepted the offer as the villa was so beautiful and big, good for 15 pax. We love the place, good for families with kids, my son loves their farm and was so happy with the activities such as animal feeding, horse back riding. They have heated pool as well. Staffs were very nice, friendly and accommodating. Will definitely recommend! Thanks so much again!
YyudeLEIGHihooLocation is superb and customer service was excellent. Food selection at breakfast buffet is acceptable for its price. Hot choco is our fave! You just have to ask for it from the staff.
We will definitely come back here.
AAnonymous UserThe room was nice and comfortable and the staff was very friendly and helpful. The location is very accessible. My only concern is they clean the room on the 2nd night even though we don't request it. We are shocked when we are back in the room 😂.We really appreciate the initiative but we hope next time, ask permission first. And for the pool, it's too cold. Hoping next time you will have a heated pool 😊
The overall experience was good. We will be back again.
RRianne JoyThe facilities and amenities at the hotel were great. The hotel itself was clean and looked brand new, which was definitely a plus. The staff who assisted us to our room and the team at Kuna Cafe, where we had breakfast, were both friendly and helpful, making those experiences enjoyable.
However, the reception staff left much to be desired. Despite being the only guests in the lobby during our check in time, we were left waiting for an extended period, and the hospitality skills seemed lacking. Our frustration grew later in the evening when we called reception to inquire about reheating some food. We wanted to know if there was a microwave available and whether we could use it, but no one followed up with an answer. This delay left us having to go out at 10pm to buy food for our hungry child, which was very disappointing. It’s clear that the reception could greatly improve their customer service and communication skills.
Overall, while the hotel itself was pleasant, the reception and customer service experience needs significant improvement to match the quality of the facilities.
PS: photos were taken before check out
GGuest User05/01/25. The Bayleaf Cavite
For the Labor Day Holidy, we decided to visit my Uni's museum in the Cavite campus and do a staycation as well.
GOOD:
1. Would like to thank Ms. Rem Sampao FO Manager, for extending utmost assistance to our check-in request. The housekeeping team, B8 bar crew and Door Guards were warm and service oriented. Salute👍🏽!
2. The Atrium were breakfast was served was elegantly designed. The food spread was wide enough for the price range to fill up guests for the day ahead. Their Interns were quick to serve too.
3. The crown jewel of The Bayleaf is their large free form resort pool and open space around it. Very relaxing and big enough for guests not to feel crowded.
4. Rooms were equipped with the basics for a comfortable stay.
COULD BE MPROVED:
1. They should have upgraded their TVs by now to Internet TVs.
2. Please consider adapting to more environmentally friendly Pitchers or Carafes inside the room with water dispensers per floor.
Will return to see if they consider my suggestions.
EEun GyuI recently stayed at **Escala Tagaytay**, and it was a **wonderful experience overall**. The hotel’s location is one of its best features, offering **breathtaking views of Taal Lake** and a serene atmosphere that’s perfect for relaxation.
The rooms were **spacious, clean, and well-designed**, providing a cozy and comfortable stay. The **infinity pool overlooking the lake** was a definite highlight, making for a scenic and peaceful escape. The hotel grounds were also well-maintained, adding to the overall charm of the place.
Service was generally **good**, with the staff being polite and accommodating. However, during peak times, there were slight delays in requests, but nothing too inconvenient. The **breakfast selection was decent**, though it could use a bit more variety.
Overall, **Escala Tagaytay is a great choice** for those looking to unwind and enjoy a beautiful, relaxing getaway. I would definitely recommend it for anyone visiting Tagaytay, especially for couples or families looking for a peaceful retreat.
CChrish_OGThe room we booked was very spacious, and has a very nice view. However, the AC stopped working in the middle of the night, and when housekeeping checked went to check, it turned on but the noise was too loud and no cold air coming out. So we were transferred to a another room which had no view, smaller tv with a very sqeaky/noisy mattress. Every move we made, it made a noise, it was not what we have expected to experience from a 4star hotel. It was disappointing and the whole fiasco had disrupted our sleep so bad that we left the hotel even more tired. Not sure if i want to go back here anymore.
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