3-Star Hotels in Satun Province, Thailand

We booked to stay in a fan cottage for 3 nights via the hotel’s own website which had a rate of 900THB per night which seemed better than that on booking engines. First impressions were that it’s a large ‘resort’ right on the beach next to where the speedboat ferries dock and adjacent to Walking Street which is 5 minutes walk away (though we heard no noise from it). There are a range of rooms- cottages with a/c and a block of rooms which also had a/c. There are about a dozen fan only cottages at the rear of the complex. Ours was rustic but clean with intact insect screens and a large bed. The bathroom was half open which was good for drying towels etc. All cottages have a balcony, ours was shaded by trees which kept the room cool though the fan worked well too and we actually slept better than we had in a/c rooms. Only downside to the room was no fridge. It had an old fashioned TV but who watches TV anyway on a Thai island?! Breakfast was included in the price- buffet style with Thai and western dishes. It was nothing special but eatable and enough to put you on until lunch. We liked Ko Lipe and were happy with the room so decided to stay for an extra 2 nights and that’s where we had problems. Again we booked on the hotel website and received a confirmation. We then received an email in broken English which we interpreted as saying the fan bungalows were all full and we would be ‘upgraded’ to an a/c room. We replied that we were already in the room so it would make more sense to upgrade someone else. After getting no response we attempted to clarify the situation with reception. I don’t speak Thai so can’t criticise people for not speaking a foreign language but when dealing with mostly European guests you would expect at least one member of staff to have the basics of English. Unfortunately not. We ended up in a confusion of Google translate messages with a teenage girl who was clearly sick (coughing, sneezing, red eyes and nose) and shouldn’t have been at work. I ended up speaking to ‘a manager’ on the mainland by phone but still couldn’t get any sense from them. Eventually we resorted to replying by email and were eventually told we could stay in the same room. You can go into any tour operator on Walking Street and find staff who speak excellent English. Why the hotel are unable to find staff with foreign language skills is beyond me. My guess is they are employing cheap intern labour from mainland tourism schools which is fine for basic check in and out but they should have at least one person who can communicate with guests if there’s a problem. The majority of rooms seemed empty when we stayed, the exception being the fan rooms which were very good value and always seemed booked out. Maybe the hotel could look at a way of turning off the a/c in some of the bungalows and selling them at a fan room rate? In summary, we were happy with the location of the hotel, the facilities and the room. The stay was spoilt somewhat by a disorgan

Apart from being almost on the beach itself, this place is a bit overrated as far as overall quality of certain aspects of their offer in services and amenities. Room is confortable, view from it is fabulous but…the pillows are horribly hard, woke up with a sore neck, the food at their restaurant is kind of ok if you choose Thai food but for American food, it is, let say, less than average, there are some choices that they scratch from their menu because they just don’t know how to cook it, simple thing bruschetta, club sandwich, breakfast is also pretty boring if you not Asian; cold and uncooked chicken sausages, cold chicken ham presented in cold water bowl, coffee is good though and toast are great, I ended up eating that only…last déception, beach access from beach front villa number 2 you need to walk about 200 meters right to the marina entrance or 200 meters left to the restaurant to get access to the beach that is about 20 meters right in front of your room. There is a concrete wall, high of about 1.6 meters that separates you from the beautiful white sand beach. See photos attached…

It was ok for us. Nothing like the photos but it works. We had a room at the beach front villa. It was was a fee steps to the beach. Great location on Pattaya beach. Quiet side of the beach. Walking distance to Walking Street. We had AC and hot water. Rooms older but it was cleaned. Breakfast was just alright but it was nice having breakfast outside by the beach. We did encountered poor wifi, broken towel hangers in the shower, shower pressure low and our blanket was strapped in so tight underneath the bed that I can’t pull the blanket passed stomach. I either moved my pillows half way and stick my feet off the bed or slept kind of side way. First night there was -maybe a rat running across the room and then to the table below the TV dropping card keys, bag, trying to eat my wrapped chocolate bar. Will I stay here again? Probably not unless I do last minute bookings again.

When we arrived at the immigration office, two Ricci staff came to us, took our luggage, waited for us. They drove us back to the hotel on their motorcycles. As soon as we arrived, we had a coke and delicious pineapple juice. They helped us to get our luggage to our room. Most importantly, the beautiful lady at the counter gave us good advice to watch the sunrise/sunset and also recommended a good massage. This hotel is very close to the pedestrian street, about 15-15 minutes to Sunrise Beach, so the location is very good. There is a 7-11 next to it, so you can buy whatever you want, whenever you want.

Upon arrival at reception, I immediately noticed the sewer and old food smell above the kitchen. -note to self, do not eat here- For the price we paid for a beachfront villa we were handed a plastic card to trade in for a beach towel as if we were at a hostel. Not a very nice beach towel by the way. Over washed and clearly been recycled a few years. The villa (111) was spacious and on the beach. The bathroom is enormous. However, hasn't been cleaned properly in eons. The drain in the shower is open, so don't take your jewelry in with you. Also gives off a powerful aroma of sewage when the shower is going. The villa is walled by glass doors ensuring a great view of the beach and everyone that is planted on the beach and directly next to the villa. The curtains are not blacked out. Very light up at night. The cocktails we ordered from the bar had zero mixers or juice. Tasted more like kerosine than a drink. The Mali resort next door is awesome for cocktails and they let you take it back to the room. Just return the glassware. The bed was not bad - One pillow, really? Do I need another plastic card to trade in? Breakfast- hmm. Caters to Chinese culinary splish splash. Not even Thai options were available. No fresh juice. No musli. No bacon. The meat that is offered is highly mechanically separated and processed. The coffee comes out of a machine, and regardless of the button you choose, it all tastes the same - muddy water. Did I mention the Mali resort? Awesome breakfast options for 250THB. Superb coffee. Overall, we enjoyed the balcony on the beach and the drinks and snacks at the Mali resort. For the price we paid, we'll be back at the Ten Moons Resort.

Nice budget accomodation on the walking street. Double bed dorms are abit weird and the common area is quite small for the size of the hostel, so there often wasn’t space to sit in the evening. Also the hostel doubles up as the island post office so the reception area is full of parcels and quite busy at times with workers and people collecting parcels. Close to beach though and comfortable.

My husband and I were staying at the San Pita Hotel. At first, this hotel didn't make a very good impression on me. It was old and shabby. But after living there for a week, I realized that I felt very comfortable there, like home. The owners were kind, responsive, ready to help immediately, they cleaned every day. The location was great, all the beaches were close, we were kind of in the middle. Wall Street was also close, there was a very good cafe next to us, on the right along the street, the third or fourth corner, a cafe. The name started with an R, they cook great. The breakfast was average, but we always left full. In general, everything was great.

Overall was nice. Came in late so just a place to sleep. The beach is not for swimming as mostly big boulders. But the pool is super warm and super nice with lots of outside seating in the shade or in the sun. The room was huge and comfortable but the curtains didn't block the light enough for me as I'm use to blackout curtains and some noise from the street and hallways. The breakfast was gigantic buffet and very good. Even for western taste. Lots of fruit options and cereals, eggs, toast. Plus local food. Parking was good.

I stayed in two rooms for seven days. The odor from the underground sewers in each room would come up; and the back of the bed and the wall behind it were completely suspended in the middle. This design is particularly bad. Can't we just flatten the wall to remove the odor? ? In addition, the transfer service from the pier to the hotel costs 600 baht in total, even though the hotel is affordable.

Overall would say that the hotel is OK. The staffs are also OK. Only one lady staff that speaks English. It's not a problem can still use phone translator. Room is big and spacious, with a very nice view facing the hills. Everything is OK with the room except for the shower. They should do something about the shower. Hairdryer is very good. Breakfast can be obtain from a shop opposite the hotel (come out turn left and cross the street) just a few shops away from the hotel, selling very good Chicken Murtabak and also Egg with Banana Roti Canai. Location of hotel is perfect. There is ample car park behind the hotel. There is an entrance to the hotel from the car park. There is also a mini mart right next to the hotel on the right. Overall would recommend this hotel.

We booked to stay in a fan cottage for 3 nights via the hotel’s own website which had a rate of 900THB per night which seemed better than that on booking engines. First impressions were that it’s a large ‘resort’ right on the beach next to where the speedboat ferries dock and adjacent to Walking Street which is 5 minutes walk away (though we heard no noise from it). There are a range of rooms- cottages with a/c and a block of rooms which also had a/c. There are about a dozen fan only cottages at the rear of the complex. Ours was rustic but clean with intact insect screens and a large bed. The bathroom was half open which was good for drying towels etc. All cottages have a balcony, ours was shaded by trees which kept the room cool though the fan worked well too and we actually slept better than we had in a/c rooms. Only downside to the room was no fridge. It had an old fashioned TV but who watches TV anyway on a Thai island?! Breakfast was included in the price- buffet style with Thai and western dishes. It was nothing special but eatable and enough to put you on until lunch. We liked Ko Lipe and were happy with the room so decided to stay for an extra 2 nights and that’s where we had problems. Again we booked on the hotel website and received a confirmation. We then received an email in broken English which we interpreted as saying the fan bungalows were all full and we would be ‘upgraded’ to an a/c room. We replied that we were already in the room so it would make more sense to upgrade someone else. After getting no response we attempted to clarify the situation with reception. I don’t speak Thai so can’t criticise people for not speaking a foreign language but when dealing with mostly European guests you would expect at least one member of staff to have the basics of English. Unfortunately not. We ended up in a confusion of Google translate messages with a teenage girl who was clearly sick (coughing, sneezing, red eyes and nose) and shouldn’t have been at work. I ended up speaking to ‘a manager’ on the mainland by phone but still couldn’t get any sense from them. Eventually we resorted to replying by email and were eventually told we could stay in the same room. You can go into any tour operator on Walking Street and find staff who speak excellent English. Why the hotel are unable to find staff with foreign language skills is beyond me. My guess is they are employing cheap intern labour from mainland tourism schools which is fine for basic check in and out but they should have at least one person who can communicate with guests if there’s a problem. The majority of rooms seemed empty when we stayed, the exception being the fan rooms which were very good value and always seemed booked out. Maybe the hotel could look at a way of turning off the a/c in some of the bungalows and selling them at a fan room rate? In summary, we were happy with the location of the hotel, the facilities and the room. The stay was spoilt somewhat by a disorgan

Apart from being almost on the beach itself, this place is a bit overrated as far as overall quality of certain aspects of their offer in services and amenities. Room is confortable, view from it is fabulous but…the pillows are horribly hard, woke up with a sore neck, the food at their restaurant is kind of ok if you choose Thai food but for American food, it is, let say, less than average, there are some choices that they scratch from their menu because they just don’t know how to cook it, simple thing bruschetta, club sandwich, breakfast is also pretty boring if you not Asian; cold and uncooked chicken sausages, cold chicken ham presented in cold water bowl, coffee is good though and toast are great, I ended up eating that only…last déception, beach access from beach front villa number 2 you need to walk about 200 meters right to the marina entrance or 200 meters left to the restaurant to get access to the beach that is about 20 meters right in front of your room. There is a concrete wall, high of about 1.6 meters that separates you from the beautiful white sand beach. See photos attached…

It was ok for us. Nothing like the photos but it works. We had a room at the beach front villa. It was was a fee steps to the beach. Great location on Pattaya beach. Quiet side of the beach. Walking distance to Walking Street. We had AC and hot water. Rooms older but it was cleaned. Breakfast was just alright but it was nice having breakfast outside by the beach. We did encountered poor wifi, broken towel hangers in the shower, shower pressure low and our blanket was strapped in so tight underneath the bed that I can’t pull the blanket passed stomach. I either moved my pillows half way and stick my feet off the bed or slept kind of side way. First night there was -maybe a rat running across the room and then to the table below the TV dropping card keys, bag, trying to eat my wrapped chocolate bar. Will I stay here again? Probably not unless I do last minute bookings again.

When we arrived at the immigration office, two Ricci staff came to us, took our luggage, waited for us. They drove us back to the hotel on their motorcycles. As soon as we arrived, we had a coke and delicious pineapple juice. They helped us to get our luggage to our room. Most importantly, the beautiful lady at the counter gave us good advice to watch the sunrise/sunset and also recommended a good massage. This hotel is very close to the pedestrian street, about 15-15 minutes to Sunrise Beach, so the location is very good. There is a 7-11 next to it, so you can buy whatever you want, whenever you want.

Upon arrival at reception, I immediately noticed the sewer and old food smell above the kitchen. -note to self, do not eat here- For the price we paid for a beachfront villa we were handed a plastic card to trade in for a beach towel as if we were at a hostel. Not a very nice beach towel by the way. Over washed and clearly been recycled a few years. The villa (111) was spacious and on the beach. The bathroom is enormous. However, hasn't been cleaned properly in eons. The drain in the shower is open, so don't take your jewelry in with you. Also gives off a powerful aroma of sewage when the shower is going. The villa is walled by glass doors ensuring a great view of the beach and everyone that is planted on the beach and directly next to the villa. The curtains are not blacked out. Very light up at night. The cocktails we ordered from the bar had zero mixers or juice. Tasted more like kerosine than a drink. The Mali resort next door is awesome for cocktails and they let you take it back to the room. Just return the glassware. The bed was not bad - One pillow, really? Do I need another plastic card to trade in? Breakfast- hmm. Caters to Chinese culinary splish splash. Not even Thai options were available. No fresh juice. No musli. No bacon. The meat that is offered is highly mechanically separated and processed. The coffee comes out of a machine, and regardless of the button you choose, it all tastes the same - muddy water. Did I mention the Mali resort? Awesome breakfast options for 250THB. Superb coffee. Overall, we enjoyed the balcony on the beach and the drinks and snacks at the Mali resort. For the price we paid, we'll be back at the Ten Moons Resort.

Nice budget accomodation on the walking street. Double bed dorms are abit weird and the common area is quite small for the size of the hostel, so there often wasn’t space to sit in the evening. Also the hostel doubles up as the island post office so the reception area is full of parcels and quite busy at times with workers and people collecting parcels. Close to beach though and comfortable.

My husband and I were staying at the San Pita Hotel. At first, this hotel didn't make a very good impression on me. It was old and shabby. But after living there for a week, I realized that I felt very comfortable there, like home. The owners were kind, responsive, ready to help immediately, they cleaned every day. The location was great, all the beaches were close, we were kind of in the middle. Wall Street was also close, there was a very good cafe next to us, on the right along the street, the third or fourth corner, a cafe. The name started with an R, they cook great. The breakfast was average, but we always left full. In general, everything was great.

I stayed in two rooms for seven days. The odor from the underground sewers in each room would come up; and the back of the bed and the wall behind it were completely suspended in the middle. This design is particularly bad. Can't we just flatten the wall to remove the odor? ? In addition, the transfer service from the pier to the hotel costs 600 baht in total, even though the hotel is affordable.

Overall would say that the hotel is OK. The staffs are also OK. Only one lady staff that speaks English. It's not a problem can still use phone translator. Room is big and spacious, with a very nice view facing the hills. Everything is OK with the room except for the shower. They should do something about the shower. Hairdryer is very good. Breakfast can be obtain from a shop opposite the hotel (come out turn left and cross the street) just a few shops away from the hotel, selling very good Chicken Murtabak and also Egg with Banana Roti Canai. Location of hotel is perfect. There is ample car park behind the hotel. There is an entrance to the hotel from the car park. There is also a mini mart right next to the hotel on the right. Overall would recommend this hotel.

The room is similar to a simple house, with three or four rows of four rooms in each row. It is sunny during the day and hot at night. The room is OK, each double bed is one meter wide, there is no bedside table, and there are few furnitures. The hotel environment is good, and the most important thing is that it is next to the beach. It is not far to the pedestrian street for food. Walk a few steps to the left of the beach to watch the sunset, and look up to the right to watch the sunrise. The sea water is clear and the sand is fine. There is no service. Other hotels will deliver luggage to the next hotel when you change hotels, but this hotel will not deliver it. They will help call a taxi and you have to take a taxi yourself. There is no life jacket or snorkeling mask for rent, which is inconvenient. The breakfast is average, and you can eat enough when you are hungry. Moved from a mountain that is quite close, the price is similar, but the difference is big

We booked to stay in a fan cottage for 3 nights via the hotel’s own website which had a rate of 900THB per night which seemed better than that on booking engines. First impressions were that it’s a large ‘resort’ right on the beach next to where the speedboat ferries dock and adjacent to Walking Street which is 5 minutes walk away (though we heard no noise from it). There are a range of rooms- cottages with a/c and a block of rooms which also had a/c. There are about a dozen fan only cottages at the rear of the complex. Ours was rustic but clean with intact insect screens and a large bed. The bathroom was half open which was good for drying towels etc. All cottages have a balcony, ours was shaded by trees which kept the room cool though the fan worked well too and we actually slept better than we had in a/c rooms. Only downside to the room was no fridge. It had an old fashioned TV but who watches TV anyway on a Thai island?! Breakfast was included in the price- buffet style with Thai and western dishes. It was nothing special but eatable and enough to put you on until lunch. We liked Ko Lipe and were happy with the room so decided to stay for an extra 2 nights and that’s where we had problems. Again we booked on the hotel website and received a confirmation. We then received an email in broken English which we interpreted as saying the fan bungalows were all full and we would be ‘upgraded’ to an a/c room. We replied that we were already in the room so it would make more sense to upgrade someone else. After getting no response we attempted to clarify the situation with reception. I don’t speak Thai so can’t criticise people for not speaking a foreign language but when dealing with mostly European guests you would expect at least one member of staff to have the basics of English. Unfortunately not. We ended up in a confusion of Google translate messages with a teenage girl who was clearly sick (coughing, sneezing, red eyes and nose) and shouldn’t have been at work. I ended up speaking to ‘a manager’ on the mainland by phone but still couldn’t get any sense from them. Eventually we resorted to replying by email and were eventually told we could stay in the same room. You can go into any tour operator on Walking Street and find staff who speak excellent English. Why the hotel are unable to find staff with foreign language skills is beyond me. My guess is they are employing cheap intern labour from mainland tourism schools which is fine for basic check in and out but they should have at least one person who can communicate with guests if there’s a problem. The majority of rooms seemed empty when we stayed, the exception being the fan rooms which were very good value and always seemed booked out. Maybe the hotel could look at a way of turning off the a/c in some of the bungalows and selling them at a fan room rate? In summary, we were happy with the location of the hotel, the facilities and the room. The stay was spoilt somewhat by a disorgan

Apart from being almost on the beach itself, this place is a bit overrated as far as overall quality of certain aspects of their offer in services and amenities. Room is confortable, view from it is fabulous but…the pillows are horribly hard, woke up with a sore neck, the food at their restaurant is kind of ok if you choose Thai food but for American food, it is, let say, less than average, there are some choices that they scratch from their menu because they just don’t know how to cook it, simple thing bruschetta, club sandwich, breakfast is also pretty boring if you not Asian; cold and uncooked chicken sausages, cold chicken ham presented in cold water bowl, coffee is good though and toast are great, I ended up eating that only…last déception, beach access from beach front villa number 2 you need to walk about 200 meters right to the marina entrance or 200 meters left to the restaurant to get access to the beach that is about 20 meters right in front of your room. There is a concrete wall, high of about 1.6 meters that separates you from the beautiful white sand beach. See photos attached…

It was ok for us. Nothing like the photos but it works. We had a room at the beach front villa. It was was a fee steps to the beach. Great location on Pattaya beach. Quiet side of the beach. Walking distance to Walking Street. We had AC and hot water. Rooms older but it was cleaned. Breakfast was just alright but it was nice having breakfast outside by the beach. We did encountered poor wifi, broken towel hangers in the shower, shower pressure low and our blanket was strapped in so tight underneath the bed that I can’t pull the blanket passed stomach. I either moved my pillows half way and stick my feet off the bed or slept kind of side way. First night there was -maybe a rat running across the room and then to the table below the TV dropping card keys, bag, trying to eat my wrapped chocolate bar. Will I stay here again? Probably not unless I do last minute bookings again.

When we arrived at the immigration office, two Ricci staff came to us, took our luggage, waited for us. They drove us back to the hotel on their motorcycles. As soon as we arrived, we had a coke and delicious pineapple juice. They helped us to get our luggage to our room. Most importantly, the beautiful lady at the counter gave us good advice to watch the sunrise/sunset and also recommended a good massage. This hotel is very close to the pedestrian street, about 15-15 minutes to Sunrise Beach, so the location is very good. There is a 7-11 next to it, so you can buy whatever you want, whenever you want.

Upon arrival at reception, I immediately noticed the sewer and old food smell above the kitchen. -note to self, do not eat here- For the price we paid for a beachfront villa we were handed a plastic card to trade in for a beach towel as if we were at a hostel. Not a very nice beach towel by the way. Over washed and clearly been recycled a few years. The villa (111) was spacious and on the beach. The bathroom is enormous. However, hasn't been cleaned properly in eons. The drain in the shower is open, so don't take your jewelry in with you. Also gives off a powerful aroma of sewage when the shower is going. The villa is walled by glass doors ensuring a great view of the beach and everyone that is planted on the beach and directly next to the villa. The curtains are not blacked out. Very light up at night. The cocktails we ordered from the bar had zero mixers or juice. Tasted more like kerosine than a drink. The Mali resort next door is awesome for cocktails and they let you take it back to the room. Just return the glassware. The bed was not bad - One pillow, really? Do I need another plastic card to trade in? Breakfast- hmm. Caters to Chinese culinary splish splash. Not even Thai options were available. No fresh juice. No musli. No bacon. The meat that is offered is highly mechanically separated and processed. The coffee comes out of a machine, and regardless of the button you choose, it all tastes the same - muddy water. Did I mention the Mali resort? Awesome breakfast options for 250THB. Superb coffee. Overall, we enjoyed the balcony on the beach and the drinks and snacks at the Mali resort. For the price we paid, we'll be back at the Ten Moons Resort.

Nice budget accomodation on the walking street. Double bed dorms are abit weird and the common area is quite small for the size of the hostel, so there often wasn’t space to sit in the evening. Also the hostel doubles up as the island post office so the reception area is full of parcels and quite busy at times with workers and people collecting parcels. Close to beach though and comfortable.

My husband and I were staying at the San Pita Hotel. At first, this hotel didn't make a very good impression on me. It was old and shabby. But after living there for a week, I realized that I felt very comfortable there, like home. The owners were kind, responsive, ready to help immediately, they cleaned every day. The location was great, all the beaches were close, we were kind of in the middle. Wall Street was also close, there was a very good cafe next to us, on the right along the street, the third or fourth corner, a cafe. The name started with an R, they cook great. The breakfast was average, but we always left full. In general, everything was great.

The room is similar to a simple house, with three or four rows of four rooms in each row. It is sunny during the day and hot at night. The room is OK, each double bed is one meter wide, there is no bedside table, and there are few furnitures. The hotel environment is good, and the most important thing is that it is next to the beach. It is not far to the pedestrian street for food. Walk a few steps to the left of the beach to watch the sunset, and look up to the right to watch the sunrise. The sea water is clear and the sand is fine. There is no service. Other hotels will deliver luggage to the next hotel when you change hotels, but this hotel will not deliver it. They will help call a taxi and you have to take a taxi yourself. There is no life jacket or snorkeling mask for rent, which is inconvenient. The breakfast is average, and you can eat enough when you are hungry. Moved from a mountain that is quite close, the price is similar, but the difference is big

Love love love the partial sea view corner room. It has a panoramic view of the Sunrise beach. The property itself is located juz amongst the local houses. You gotta walk thru the local residential to reach the hotel. Wasn’t clean walk but not the main issue. The hotel itself is well kept wiz minor upgrades could do it much better. Breakfast served at your room at your huge balcony! Wonderful!!

Context: Paid equivalent of USD310 per night. Another family paid USD145 per night. In 3 months we've been to Kuta, Ubud, Perth, Langkawi, Kuala Lumpur, Lombok and Koh Lipe so we are familiar with hotels and travelling. Were forced to sign a contract saying we wouldn't leave negative reviews! Room: No hot water, no shower pressure, shower glass door missing, cobwebs (not cleaned for months), broken sink, sea view 90% blocked, filthy hotel, trash everywhere, mosquitos everywhere but no spray. Not what you expect for the money. By the way, the walk to the room was so high, we were tired and sweaty every time we got to the room! Service: Good before check in. However, when raising the problems, I was told by the WhatsApp team to 'leave and go somewhere else' rather than fix them. Was literally told to get out rather than fix the water et al! WiFi wasn't working so I asked by WhatsApp to restart the router. Lady receptionists KaTa didn't reply and instead, banged on my door shouting at 7.55 and woke up my kids. KaTa was so rude throughout our stay, shouting when you phone reception, being abusive, lying (we were refused a kayak claiming it was broken, but the guy downstairs let us use two of them)! She was just plain horrible and didn't speak English either. We were also promised before coming and after check in that they'd provide a sunset meal as it was my wife's birthday and wedding anniversary. It was all booked, even the menu and time. However, on the day, they refused to honour it. I have it in writing, and it wasn't provided. Major issue: On first night I met the manager Toi and asked him to get the water fixed. He was lovely, respectful and understanding. He also offered me to cancel and refund the booking and rebook at a much lower rate (initially he said he couldn't discount as I'd paid, but then I raised that the WhatsApp team had already told me they'd cancel, which meant they could!). I agreed. The next morning, after the lady woke us up at 7.55am, I went to sort it. However, when I tried to pay directly, the owner (via phone) refused and the receptionist told us to get out. The guy there Book (he was there the night before and with a vile smirk, was very abusive) was so nasty. He was vile, insulting, called me an Arab (I'm not) and said he didn't care and refused to let us pay and stay. We had 3 nights left in Koh Lipe, the island was fully booked and I was with kids and they were kicking us out! My wife had to come and plead and try and sort it but I was just told the manager didn't agree and we had to get out and sleep on the beach for all they cared! The manager Toi called tourist police who got involved and apologised to me. After this, I managed to pay the booking and keep. My reservation. I heard Toi tell tourist police 'the guest did nothing wrong, it's not a big deal, how dare the owner just kick them out' but the owner didn't care. I saw the tourist police twice after and he was apologetic and even took a photo with m

Overall was nice. Came in late so just a place to sleep. The beach is not for swimming as mostly big boulders. But the pool is super warm and super nice with lots of outside seating in the shade or in the sun. The room was huge and comfortable but the curtains didn't block the light enough for me as I'm use to blackout curtains and some noise from the street and hallways. The breakfast was gigantic buffet and very good. Even for western taste. Lots of fruit options and cereals, eggs, toast. Plus local food. Parking was good.

First, remember this isn't a luxury hotel so my review is not holding this place to those standards! The staff was so kind, helpful and friendly. They were welcoming and communicative and that makes a big difference. It's cute little pink bungalows around a little pond. The rooms were very clean and in good shape, remember though, this is a Thai hotel not a luxury resort. The beds were hard, as most Thai beds are but we had a good nights rest here. Linens clean and provided all we needed. Good a/c, bottled water. Bathrooms are like camping, but do the trick! We were impressed by how clean and well kept the rooms and property was. It's very close to the pier, a couple minutes walk, which made our exit easy! You can also walk maybe 10-15 minutes down the road for places to eat. Also, you'll hear morning prayers around 5 am! We were pleasantly surprised by our stay here!

Clean rooms, soft beds, comfortable beds, wide bathrooms, no refrigerators, suitable for staying overnight. The staff speaks very well, very cute, good service, reasonable price, suitable for having a private car.

Good privacy atmosphere, quiet, good breakfast, good taste. Various, but the hotel is so deep and lonely that you have to order hotel food for dinner. The food prices are quite high, but the ingredients are not worth the price of the food even though the back is next to the fishing pier.

For budget hotel, this hotel considered worth the money. The room is quite old, toilet is quite smelly. But consider okay for a budget hotel. The location is far from shops, need to drive if you want to find food.