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A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

This time, I stayed at the annex, and both check-in and check-out were incredibly fast and smooth. The service standards were exceptionally high, and the location was very convenient. The only downside to the entire hotel was that the showerhead couldn't be fixed securely, which made showering a bit inconvenient. Otherwise, all other facilities and drink provisions were excellent, and the breakfast was exquisite. I will definitely recommend it to my friends.

The room was a bit small and the soundproofing was terrible; you could hear motorcycles and ambulances all night from the street. The hygiene was good, and the cleaning staff were very thorough. However, the service was quite poor. We had a child, but there were no kids' toothbrushes or slippers, and we had to ask for them. At breakfast on the ground floor, the staff on our last day offered an omelet menu and disposable bibs for children, which we had no idea were available on the first two days. On the other hand, the lounge staff were all excellent and even enthusiastically helped us find out where to buy Hokas.

I stayed at this hotel for the entire three-day trip to Kyoto. The location of the hotel is not bad. It takes a few minutes to walk to the Kamogawa River, and about ten minutes to walk to Takashimaya? Just take a walk. The variety of breakfast is incomparable to that in China. The bread is quite good. I also saw his bakery in Osaka Takashimaya. The room area is considered large in Japan, and the hygiene is also OK. Dyson hair dryer, free mask, whitening sensitive skin should be used with caution. The minibar gave a lot of small biscuits and fruits, and the taste is OK. There is no bottled water. It is said that the tap is direct drinking water and can only be boiled for drinking. The water flow of the tap is small, but the shower water pressure is enough.

Online hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.

Very convenient, spacious, and modern Airbnb stay. The unit is well-equipped with almost everything you need, including a washing machine, drying rack, cooking utensils, grill stove, coffee machine, and other useful amenities. The space is surprisingly large and very comfortable, especially for families or groups. The location is also great, with a grocery store, restaurants, and other conveniences nearby, making daily needs easily accessible. One thing to note is that there is a cemetery directly behind the property. For guests who are sensitive to this, it may be something to consider before booking. However, if this does not bother you, the stay is otherwise excellent. The only issue we encountered was during check-in. The elderly front desk staff could not communicate in English and was initially unwilling to assist us. Even though our booking was fully paid and confirmed, we had to repeatedly explain the situation before he finally provided the check-in code. It appeared that the information was already available in the system, so the process was more frustrating than necessary. Other than the check-in experience, everything else was great. Overall, a comfortable, spacious, and well-equipped stay that offers excellent value for money.

The hotel's location is excellent, making it very convenient to get around. The service was warm and attentive, and the food was also good. The breakfast offered both Japanese and Western options, and the Japanese breakfast was truly fantastic. I'll definitely choose to stay here again on my next trip to Kyoto.

Love the location and the peace in Arashiyama. Nice place to relax after a very busy week visiting places in Osaka and Kyoto. Love the private bath in the room we booked❤️ plus the private onsen bath especially if you have tattoo. Who doesn’t love a free ice cream/cold green tea after onsen😄 and don’t miss the free ramen from 22:30-23:30 😊 lastly, the staff are really nice, helpful, and the Japanese breakfast was very tasty! Beautiful experience and now we are well rested to visit other places in Japan!

When we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.

The hotel had an authentique Japanese feel to it , very spacious rooms , kind staff , and perfect location ! If you are coming from Tokyo to get another feel of Japan then this must be the perfect location ! Being used to major hotels in Tokyo , this came as a contrast , it felt like a traditional home but with all the luxuries you need. I highly recommend