Find5-Star Hotels in Lingshui

When I first checked it, I wasn't really amazed by this hotel, but when we were welcomed by Carlos I just felt that warm welcome that I was looking for. Carlos made sure that we were okay all the time. The hotel has a great location, right next to the hotel, 1 minute walk from our hotel room. The hotel room is big and spacious, it has a little kitchen and even a washing machine they also provide Laundry detergent everyday. The breakfast is mostly Chinese, western breakfast is non existent at this hotel and that's one thing I feel they should improve on, but Carlos and his team really made us forget about the little troubles we experienced. If you can't speak Chinese, I'd suggest finding Carlos on your check in. Thank you for an unforgettable stay, we will definitely come again.

I hesitated for a long time before booking a room. After comparing many options, I chose Huazhushe. After staying for two days, I felt that it was worth the money. First of all, the villa area where the hotel is located is very beautiful. You can take pictures at will. It is only a five-minute walk from the beach. There are few tourists on the beach, and it is quiet and comfortable. Secondly, the room area is really large, with complete supporting facilities, kitchen appliances, and shower facilities indoors and outdoors. In particular, the water in the swimming pool is very clean, which is especially suitable for a family trip. You will not be bored staying in the hotel for a day. Finally, it is particularly commendable that the store manager Li Wang has a very considerate service. After checking in, various needs can be responded to and solved in time. It was too late to go back to the hotel, and a shuttle bus was driven to pick us up back to the room at more than 1 o'clock in the morning. In short, the experience of this stay was quite pleasant!

We had an extremely disappointing experience at this hotel. Despite making a full payment through Trip.com at the time of reservation for 3 rooms, the hotel staff demanded another full payment upon our arrival. Even after checking out of the hotel on November 21st 2024, I have yet to receive a full refund from Trip.com, as the hotel staff had assured us. This lack of professionalism and transparency caused unnecessary stress during our stay. Furthermore, the security guard refused to let us alight at the main driveway in front of the hotel lobby to drop off our luggage, claiming that it would ”block the hotel’s feng shui” as per their boss’s instructions. However, we observed many other cars and guests doing so. This left us scrambling to find an alternative while managing our heavy bags to check into the hotel. Such behaviour is not only inconsiderate but also unacceptable in a service-oriented industry. We will avoid staying at this hotel in the future.

I usually don’t write reviews, but the exceptional service at Sangem Moon Hotel truly deserves one. From the moment I arrived, I was impressed by the warmth and professionalism of every single staff member. Their friendliness and genuine care make you feel right at home. The hotel itself is immaculate, with spotless rooms and a cozy, welcoming atmosphere. However, what truly sets this hotel apart is the outstanding service. A special mention to my butler, Chase, who went above and beyond to ensure my stay was perfect. Whether it was recommending places to visit or attending to every little detail in my room, he handled everything with professionalism and care. There was nothing he couldn’t do! I’d also like to thank Mori, the reception duty manager, for her excellent service. She speaks great English and took such good care of us, making everything smooth and effortless. Another person I’d like to praise is 符阿姨 from housekeeping. She cleaned my room so thoroughly—you can tell she takes her job seriously. She mopped the floor, made everything perfectly organised, and ensured the room was spotless every single day. I also have to commend the hotel management for training their staff so well. The level of professionalism and dedication from every team member is truly impressive. I know people sometimes get tired of overly positive reviews that sound too good to be true, but this is a real review from a real guest. The service here is genuinely exceptional, and you can feel the sincerity in how they treat their guests. Highly recommended!

We are a family from uk travelling through China with our two sons 10 and 8 years old. The big plus of this hotel is the private and peaceful beach. This hotel has large enough grounds and spaces to feel not crowded and peaceful. Our lady butler spoke english and was super helpful. Food was good quality and nice choice, although we struggled a bit to find a variety of vegetarian dishes for our vegetarian son, having said that this was a bit of an issue everywhere we went. The hotel is situated away from the major tourist agglomeration which is very nice. The only thing we found strange was the music constantly played at the beach buffet. We would have preferred to listen to the waves and the crickets than the man made noise… I guess this maybe a bit of a cultural difference . On that note … the last orders at the bar are at 9:30pm. All in all we all had a great stay and would recommend the hotel without hesitation.

It was a third time staying in Capella. This time with kids and it was great! It’s definitely the best hotel in the Sanya. We have a special requests for baby’s food and baby’s arrangements in the room, stuff was very helpful and nice. Special thanks to culturist manager Andrei, he was doing all the arrangements for us from check in to check out, was replying immediately on the messages. High end service. We definitely gonna come back

It is a wise choice to choose Lingshui R&F Hyatt Hotel for a family trip! As soon as we arrived at the hotel, the children were attracted by the large lawn. The outdoor facilities are rich and safe, and they had a lot of fun. The beach is delicate, and the hotel's parent-child meals are very considerate, nutritious and delicious. The housekeeper free is warm and thoughtful, the service is superb, and he helped us make reservations for children's activities. The room is clean and tidy with a wide view. Here, the children are happy and the family can relax wholeheartedly. It is highly recommended to parents who travel with children! Especially with the amusement park package, it is very suitable. Two days and one night are not enough~

We had a wonderful stay at the Westin Blue Bay. We booked the sea view room and it didn’t disappoint. The rooms are clean and spacious, a lot of natural light coming in. The weather in November is nice and warm. The swimming pool is big but freezing cold, however you get used to the water after taking a dip. They have small hot springs too for the little ones. I’d say the food and drinks are more on the pricey side, and it would be nice if the bar area by the swimming pool would open. Overall the trip was great, beautiful area, close to the beach. Great for morning walks, jogging etc. I’d definitely come again!

The hotel has a different view at every step, very photogenic~ The Laufen bathtub in the room, the Dyson hair dryer, the patterns on the bathrobe and the breakfast also incorporate the characteristics of local ethnic minorities... The number of words is limited. There are more surprises. You can slowly explore them after checking in~ The hotel is full of details and shows taste everywhere. The owner is willing to invest in hardware~ Special thanks to Maxine, Evan, sunny, Kiki, Summer, Anna, Vicky and Emily for their warm reception and for describing many stories about the hotel to me, which enabled guests to have a deeper understanding of the thoughtful design of this hotel. Everyone was attentive, polite and considerate, making guests feel at home and reluctant to leave. I am very willing to recommend such a tasteful boutique hotel to everyone. The boss is generous, the employees are professional and enthusiastic, and the hotel hardware is full of sincerity. It is definitely worth experiencing. Just as there are no two identical leaves in the world There are no two similar INDIGOs in the world.

The second stop in Sanya is the newly opened Kimpton Hotel. The hotel's hardware facilities are quite good, with large rooms and large bathtubs, and various interior designs and supplies are also very exquisite. The hotel restaurant is also very good, with many breakfast options, especially the small snacks are very exquisite, and the Japanese restaurant Daigo's products are also quite in place. In addition, there are many activities in the hotel, such as drifting pools, infinity pools, children's play areas, etc. The hotel is only a few minutes walk to the beach. The sand on the beach is very fine and very clean. The children also like it and play for a long time. After talking about the hardware advantages, some shortcomings are also mentioned. Maybe because it is a new hotel, some staff members lack experience. First, on the day we arrived, there were obviously not many guests, but there was no staff at the door to help take the suitcases off the car and lead the way to the front desk to check in, which is very inconvenient for guests who come to the store for the first time. But the good thing is that after I reported this situation to the hotel front desk, the housekeeper and the manager came to the door quickly, sincerely apologized and gave the children a blind box of hotel puppy toys, and subsequent observations showed that the reception at the gate has indeed improved significantly. There are two small things. One is that the internal route design of the hotel is quite complicated. We walked to Daigo Restaurant at night. In fact, we were almost there. But when we asked a staff member on the road, he told us that the road was complicated and difficult to find. He contacted us to go back to the lobby and then called a battery car to take us there. As a result, we waited for a long time to get on the battery car, and went around a long circle and returned to our previous location. Another thing is that when we had breakfast on the last day, the staff member who swiped the card actually said that there was only one breakfast. We had clearly used the double breakfast for 2 consecutive days, so how could there be only one on the last day? As a result, another staff member next to us pulled up the machine and the second breakfast was displayed. Overall, the flaws are not enough to cover the merits. The attitude of the staff is good. Several times they took us directly to the place we wanted to go. Another thing I want to say is that the housekeeper Vicky's service is very thoughtful. Contact in advance before check-in, all kinds of details during the stay, and reply and solve problems as soon as possible, which also left us with a very good experience this time!