Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 24, 2026|Essential Room
Guest UserThe Kimpton Shimao Clearwater Bay is a six-star hotel that truly excels in every aspect, from its hardware and services to its intricate details and overall experience. This is not an advertisement, I genuinely mean it!
1. **Exquisite Design:**
The public areas are stunning, with picturesque views at every turn – a paradise for detail-oriented guests. Every corner is Instagram-worthy, feeling more like an art museum than a hotel. The rooms are top-notch, with excellent amenities. The most delightful surprise was the hand-painted glass art created especially for our anniversary, a truly thoughtful touch.
2. **Exceptional Service:**
* We used a secret phrase at the front desk and received a cute blind box and a commemorative pendant.
* The in-room ”treasure chest” was incredibly practical: it included a full sun protection set (sunglasses, sunscreen, aloe vera gel), nail clippers, eye masks, and more, anticipating all sorts of forgotten essentials.
* The Guest Relations Specialist, Vicky, deserves special praise! She contacted us by phone in advance and managed to upgrade us to a sea-view room despite the high occupancy during the summer. She also proactively arranged for the anniversary hand-painting and even sent us a Westie doll that we'd requested. Her warm and responsive service was truly touching.
* Sales Manager KK was efficient in recording our needs and coordinating arrangements, proving both professional and reliable.
3. **Fantastic Public Areas:**
The hotel's public areas are a veritable ”resort playground,” guaranteeing no boredom: in addition to various swimming pools, there's a lazy river, waterfall curtain, non-motorized water sports facilities, and more, complemented by numerous relaxation zones. Towels, mineral water, kickboards, and swimming rings are all readily available. There's even an e-sports area, which was astonishing. The overall greenery design is also aesthetically pleasing, and the outdoor public areas offer endless photo opportunities. My only regret is not booking an extra day.
4. **Abundant Dining Options:**
There are many restaurants, and we didn't have a chance to try them all. Our room included social hour, drink vouchers, and the in-room mini-bar, providing more than enough to eat and drink. To be honest, the breakfast was visually more appealing than it was flavorful, but overall, it was definitely above average.
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Price per night from:CAD 371
Posted onJan 3, 2025
Guest User
這次在陵水的海邊度假別墅體驗簡直太棒了,必須給個5分好評!
別墅位置絕佳,步行就能到海邊,毗鄰分界洲島、南灣猴島,背山靠海,輕鬆盡享綿延海岸線的絕美海景 。
別墅的整體設計獨具匠心,熱帶風情庭院,一户一院,各有特色,園區內綠植繁茂,一步一景,度假氛圍感直接拉滿 。
房間寬敞舒適,超大落地窗可欣賞園景綠植,讓人心情愉悦 。床品柔軟舒適,保證了良好的睡眠質量。
衞生方面無可挑剔,房間整潔乾淨,一塵不染,細節之處都處理得很到位,看得出工作人員的用心。
服務更是一流,工作人員提前登記早餐時間
別墅的設施齊全且高品質,庭院裏有私人泳池
周邊環境優美寧靜,遠離城市喧囂,只有海浪聲和鳥鳴聲相伴,讓人徹底放鬆身心。在這裏,真的感受到了什麼叫做完美的海邊度假體驗,強烈推薦給大家!
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Price per night from:CAD 473
Posted onSep 24, 2026|Oasis Room Twin Beds
Guest User
We had a wonderful stay at Raffles Clearwater Bay this time. Manager Darryl contacted us in advance to confirm our arrival time and room preferences, so we could check in directly upon arrival, saving us the hassle of waiting. Although some areas of the hotel were under renovation, arrangements were well-made. There were occasional noises during the day, but closing the windows and doors largely mitigated any disturbance to our rest. Travel routes were also planned ahead, so we didn't experience any inconvenience. The hotel's greenery is truly outstanding, with a rich variety of tropical plants, creating a lush, verdant environment. Strolling through the gardens was incredibly relaxing. Darryl was attentive throughout our stay, helping coordinate meals and book activities, always responsive to our needs. Overall, our stay was comfortable and worry-free. We'll definitely choose to stay here again next time we visit Sanya.
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Price per night from:CAD 378
Posted onSep 21, 2026|Deluxe Garden View King Bed Room
Guest UserOur overall experience at Sanyue Hotel was fantastic. The hotel's ambiance is elegant, with beautifully maintained gardens. Our room was clean and tidy, the bedding was comfortable, and the sea view was expansive. The hotel facilities are comprehensive and well-maintained, including the pool and kids' club, creating a wonderful holiday atmosphere. Check-in and check-out processes were smooth, and the staff were generally very friendly.
A special shout-out to the concierge team! They were incredibly proactive and helpful, assisting with luggage, recommending tour routes, and patiently answering all our transportation-related questions. They were always quick to help coordinate any requests we had, making it perfect for family vacations. We were extremely satisfied with this stay and will definitely prioritize Sanyue Hotel again when we return to Lingshui. Highly recommended!
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Price per night from:CAD 151
Posted onOct 2, 2026|Deluxe Room - Sea-View (Double Bed)
Anonymous UserWalking downstairs, through the pool and lawn, you reach the beach. The beach is very uncrowded. In the evening, you can catch some sunset views. The rooms are spacious, all facing the sea, with balconies and drying racks provided. The outdoor pool is shaded by the adjacent buildings in the mornings and afternoons, so it's not sunny (only for a short while at noon), which is fantastic; the water is warm and you don't get sunburnt. The kids' pool has bubble activities. The staff, including the cleaning ladies, are all very friendly. The chef at the restaurant is excellent; even simple stir-fried greens taste delicious.
The breakfast is a bit simple, but sufficient. There are few restaurants and delivery options nearby. The hotel restaurant menu only offers a limited selection of dishes.
Overall, it offers great value for money and is perfect for those who enjoy peace and quiet by the sea.
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Price per night from:CAD 73
Posted onAug 22, 2025
Guest UserI traveled with my best friend and stayed at the hotel for two days, so I wanted to write a proper review. We didn't do any research before choosing Xiangshui Bay; we just picked this hotel when we saw it. We drove there ourselves, which was convenient. The hotel is about 700-800 meters from the street, located in a villa area. The butler had informed us of our license plate number beforehand, as other cars aren't allowed in this area. Upon entering the villa area, I was struck by how large it was, but it felt a bit deserted. The check-in area wasn't what I expected. Having stayed at Raffles Hotel before, I assumed it would be similar, but there were only two young men there to greet us. However, I must say that the two men who greeted us were incredibly patient, and they should have upgraded my room for free—it was a whopping 500 square meters! After check-in, the butler took us to our room, and wow, it was huge! It took several minutes to get there in the sightseeing vehicle. Now, let's talk about the hotel itself. For this price, the room was excellent value. While the hotel facilities weren't particularly new, they were comprehensive and very comfortable. We had such a pleasant stay that we didn't want to leave. The butler was always available, which was wonderful. The hotel's public areas were a bit messy, perhaps due to the heavy rain, but the overall scenery was nice. I wasn't very satisfied with the food; breakfast wasn't a buffet. The hotel has its own restaurant, but it seemed rather empty. It's better to eat outside the hotel; the seafood restaurant across the street is particularly delicious, with great taste and reasonable prices. For those who prefer a quieter atmosphere, this is a great place. Renting a car would be more convenient, as it's quite far from the hotel. I would definitely bring friends here again next time. ✌️
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Price per night from:CAD 312
Posted onApr 26, 2025
Guest User
The last stop of Hainan Island Tour (East Line) - Lingshui. At that time, I also placed an order based on the high ratings. When checking in, the front desk lady was very enthusiastic and smiling, which made people feel very warm. I didn't expect that the subsequent housekeepers and service staff were also very enthusiastic and warm, and any problems were solved in time. Go downstairs and walk across the road to the beach, which is very convenient for taking children to play or strolling on the beach. The room is equipped with advanced facilities and electric curtains. It is clean and hygienic, and the hot water for bathing is also comfortable. If you drive by yourself, you can park your car in the underground garage, which is very convenient. Although there are not many varieties of breakfast, it is delicious. I recommend the noodle soup, which is delicious! The best thing is that you can lie on the balcony and watch the sea, absolutely!
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Price per night from:CAD 39
Posted onSep 21, 2026|Garden Studio Suite Queen
Guest UserOur recent two-night stay in the Water Residence Suite at Capella Tufu Bay, Hainan far exceeded our expectations! I must specifically commend the butler (Culture & Travel Officer) service. Our officer, Linda, proactively contacted us before check-in, providing information on hotel activities, restaurant reservations, and travel tips. Her WeChat responses were incredibly prompt, and she quickly coordinated and handled all our requests, whether it was booking restaurants, arranging transportation, sending daily activity reminders, or fulfilling small in-room needs – everything was perfectly arranged, attentive yet unobtrusive.
We had noted in advance that it was an anniversary trip. On the night of our check-in, not only did we receive the promised anniversary cake, but also complimentary fresh flowers, herbal coconut water, and more (the fruit tart was truly delicious, we enjoyed it both nights and didn't get tired of it!). Upon departure, they also prepared a gift for us; the little monkey was absolutely adorable.
Before arriving, I had seen many online recommendations for the hotel's Sabai Sabai Thai restaurant. After trying it, I found it lived up to its reputation; the dishes were authentic and delicious. The Tom Yum Goong soup was sour, spicy, fresh, and fragrant, with a harmonious lemongrass flavor. The Siri Pomelo Salad and curries are also a must-try. The food quality was consistently excellent, and the service was impeccable. It's fantastic to enjoy such authentic Thai cuisine right at the hotel.
The Water Residence Suite was spacious, and the bedding was comfortable. The hotel's morning ritual, afternoon tea, and evening ritual offered a rich experiential stay. The breakfast experience was also excellent. This time, we also participated in the hotel's beachcombing activity. At sunset on the beach, staff members patiently taught us how to catch small crabs. The driver for our airport transfer was also a superb driver!
Finally, I want to extend my thanks again to Linda for her warm service, which made this trip even more perfect! We look forward to seeing Capella Tufu Bay, Hainan again next time!
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Price per night from:CAD 496
Posted onJul 28, 2026|Superior Queen Room
KkbaizeThe front desk Xiaohuang service is very good, then you also gave us a gift when you checked in, breakfast is rich and Hainan specialty coconut cake, there is a self-service laundry room on the 10th floor is very convenient, a lot of food around is very close to R&F Ocean World, the room sound insulation effect is particularly good, And the room facilities are very complete, it is recommended.
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Price per night from:CAD 33
Posted onJan 26, 2026|Family Friendly Room - Sea-View (2 Beds) (Balcony) (Upper Floor)
Ch€nPretty good service apartment with a solid sea view. One of the balcony is converted into a bedroom, you literally wake up to the seaview. The surf shop double up as a front desk. Communication was easy. The toilet had an awkward translucent panel which was not fully covered by the blinds. More suited for couples, less so for families and friends. Overall, a good apartment within walking distance to several eateries next door.
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Price per night from:CAD 37