Find 4-Star Hotels in City of Manila

The hotel's location is excellent, right in the old town. You can walk to all the attractions, so I can overlook the outdated decor. The service was impeccable, definitely living up to its star rating. My only minor complaint is that after I showered, I realized there were no slippers in the room. I had to call the front desk to send some up. Also, I asked for two bottles of water, and was surprised to find them charged to my bill at checkout, which is quite unusual.

For this price, a breakfast buffet is included. It's my usual hidden gem, a highly recommended hotel. The staff are all so kind and full of smiles! The hot pot restaurant for dinner had excellent service, but the air conditioning was too strong! You might want to bring a long-sleeved top. ♪♪

Overall, I was satisfied with the trip. The food was delicious, but the only downside was how slow it was to come out. Nevertheless, I didn't experience any inconvenience during my travels.

It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.

Overall, our stay was pleasant. However, the swimming pool was not operational during our visit due to bad weather. Additionally, the provided slippers were in poor condition, and we had to contact the front desk several times to request replacements. We were also disturbed while sleeping when a staff member knocked on our door claiming we had requested an iron, which we had not.

I chose this hotel to celebrate a special occasion and was genuinely looking forward to the stay. The property itself is beautiful, well-maintained, and offers the quality you would expect from a 4-star hotel. Unfortunately, the service and communication did not meet the same standard. Before my arrival, I submitted a special request and received a response from the hotel with additional information. To avoid any confusion, I even called the hotel to clarify the details. Afterward, I modified my request through the proper channel, assuming it would be reviewed and updated in their system. To my disappointment, the revised request was never acknowledged or acted upon. What is most frustrating is that the hotel had multiple opportunities to review and confirm the updated information, yet it appears that no one checked it. For a 4-star property, attention to guest requests and communication should be a basic expectation, especially when guests are celebrating important occasions. While the facilities are impressive, the lack of attention to detail significantly affected our experience. A beautiful hotel alone is not enough when guest communications are overlooked. This experience left me disappointed and feeling that the hotel fell short of the level of service it advertises. I hope management takes guest requests more seriously and improves its internal communication processes, as this is an area that clearly needs attention.

**Overall, my stay at Century Park Hotel was good.** The room was comfortable and decent, and the facilities were okay. There isn’t a lot in terms of facilities aside from the pool and bar, but everything was well enough for a comfortable stay. The breakfast was quite good, with a decent variety of choices. It’s not the biggest selection I’ve seen, but there was enough to choose from and the quality was good. One very minor observation I noticed was that some staff seemed a little more enthusiastic or attentive when greeting foreign guests compared to local guests. To be clear, the staff were generally nice and polite, and this did not affect my stay. It was just something I happened to notice. Another small point was the hotel’s policy of providing only **two complimentary bottles of water per day**, with an additional charge for extra bottles. Having stayed at many hotels, this was something I found a little unusual, as complimentary bottled water is often more readily available. Again, this is only a minor point and not a major concern. Overall, I had a pleasant stay. The hotel is comfortable, the breakfast is good, and the service is generally satisfactory. There are a few small areas that could be improved, but nothing that would significantly affect the overall experience.

I had an excellent experience at Lido de Paris Hotel Manila. Check-in was smooth, the staff made me feel welcome, and the room was spacious, clean, and comfortable. The hotel has a relaxing atmosphere, and housekeeping did a great job every day. The location is convenient for exploring Manila, with plenty of restaurants and shops nearby. Highly recommended for both business and leisure travelers.

We had a pleasure of staying at Manila Grand Opera Hotel and was thoroughly impressed. From the moment we arrived, the staff were incredibly welcoming and helpful. My room was spotless and beautifully clean,comfortable and relaxing atmosphere. The hotel's location was perfect for exploring the city, and I especially enjoyed the delicious breakfast spread each morning. I highly recommend this hotel for anyone visiting in Manila and will definitely be back!”

I was so disappointed. The shower host from the bathroom was defective but in fairness it was repaired on the 2nd day midnight. And also no rubber bathroom mat (since the bathroom floor tiles is slippery) . They only produce the mat after my sister a pwd has warned them for any accident that she may incurred the front desk will be responsible. While the water heater is not 24 hours based on their post. Water heater resume on my 3rd day stay. The four treadmills at the gym are also not working it is all under maintenance. In regards i think this hotel needs already a fully renovation.