Hotel near China Town,Manila1.5% of visitors choose this area
As the only luxury hotel in the World’s Oldest Chinatown, Ramada by Wyndham Manila Central brings you a step closer to the gastronomical adventures and cultural wonders that Binondo has to offer. Located just 11 kilometers away from Ninoy Aquino International Airport, you have an easy access to Manila’s historic spots: the walled district of Intramuros, the Fort Santiago, and the Rizal Park are all within a 4-km distance. And just next door is one of Manila’s oldest and most beautiful churches - Minor Basilica of St. Lorenzo Ruiz, or more commonly known as Binondo Church. For the history junkee in you, drop by Escolta Street and be greeted by towering historical architectures, and if you are lucky have a meet and greet with local artists. Do not forget also to take a quick photo-op at the Parisian-inspired Jones Bridge which is more delightful to see as soon as the night falls. For the shopaholic in you, a ten-minute walk from the hotel will bring you to Divisoria, the most popular bargain haven in the city, and a twenty-minute ride will bring you to SMX Convention Center and Mall of Asia, one of the biggest malls in the world. Committed to providing genuine Filipino hospitality, Ramada by Wyndham Manila Central, part of the Wyndham Hotels and Resorts worldwide, provides you international standards in delivering superior service and a broad range of facilities. You’ll feel right at home in our contemporary Asian-inspired rooms featuring high quality amenities such as iPod docking stations, complimentary wireless Internet access, flat-screen TV with cable channels, private bathroom with rain showers, hairdryer, personal safe, and minibar. Dedicated in ensuring that your stay is as comfortable as possible, the hotel offers you a vast array of services, including airport transfer, facilities for disabled guests, and free shuttle service to Rizal Park, a perfect jump off point to Manila’s popular and must-visit tourist spots such us National Museum, newly modified Manila Zoo, and many more. The hotel also boasts of world-class function rooms, perfect for corporate and social events; and fitness center to keep you on track of your fitness routine.
AAlexiesworld2024.05.13
Friendly staffs. And property was conveniently located in the heart of Binondo. Awesome and responsive staffs all the way to their housekeepers. This is my second time and I’m looking forward to stay in his property again soon. Thank you very much for the awesome experience! Your staffs are gold!
Hotel near Manila Bay,Manila100% of visitors choose this area
Located in Manila (Ermita), The Manila Hotel is within a 10-minute walk of Manila Ocean Park and U.S. Embassy. This 5-star hotel is 4.1 mi (6.5 km) from SM Mall of Asia and 0.7 mi (1.2 km) from Rizal Park.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Champagne Room, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 515 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
GGuest User2024.12.09
Everything is okay but no bathrobe when I am going to swimming I have to use a towel instead. During staying here somewhat noisy because there are many parties . Breakfast is various and good , recommend to stay here.
With a stay at Manila Prince Hotel in Manila (Ermita), you'll be within a 5-minute drive of U.S. Embassy and Manila Ocean Park. This hotel is 4.4 mi (7 km) from SM Mall of Asia and 0.7 mi (1.2 km) from Rizal Park.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a banquet hall.
At Manila Prince Hotel, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 300 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
CCartagena20192020.09.26
This hotel is under management of a grander Manila Hotel. Rooms are large and modern, the servgice ipeccable, and breakfast is great. It also has a very good Chinese retsuaryrant. Curiously, it does not have the bar. I stayed two months until it closed due to covid. It is only about ten minutes walk form large SM shopping centre . Highly recommended
Excellent
1345 reviews
4.4/5
Price from
NZD 68
per night
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Hotel near Malate,Manila12.1% of visitors choose this area
With a stay at Century Park Hotel, you'll be centrally located in Pasay, a 8-minute walk from Manila Zoo and 10 minutes by foot from Star City. This 4-star hotel is 0.9 mi (1.4 km) from Manila Bay and 1.9 mi (3 km) from Rizal Park.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cafe in the Park, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 465 air-conditioned rooms featuring refrigerators. Complimentary wired Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
MMaCE 112024.10.19
Once again, Century Park Hotel made a momentous and worth it experience for us and our guests! Thank you so much again to the very accommodating staff and crew who made my hubby's birthday a truly memorable one ♥️♥️♥️. You made him so happy! In addition, love the new look of the garden and pool area and the Palm Grove. Century Park Hotel never failed to deliver and surprise ALWAYS ♥️♥️♥️
Thank you sooooo much from the bottom of our hearts 🥰🥰🥰
Hotel near Manila Bay,Manila100% of visitors choose this area
Located in Manila (Malate), Diamond Hotel Philippines is within a 15-minute walk of U.S. Embassy and Manila Bay. This 5-star hotel is 3.2 mi (5.2 km) from SM Mall of Asia and 0.9 mi (1.4 km) from Rizal Park.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Yurakuen Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 482 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.
GGuest User2023.06.04
Thank you Diamond hotel for making our stay very satisfying, you make us feel that we are at Home, so happy that we get to have a chance to relax during our day off at work. We really enjoyed our stay and looking forward for another vacation with you with my family 💞
Hotel near Manila Bay,Manila100% of visitors choose this area
New Coast Hotel Manila is centrally located in Manila, a 3-minute walk from Baywalk and 12 minutes by foot from Rizal Park. This 5-star hotel is 0.8 mi (1.4 km) from U.S. Embassy and 1.2 mi (1.9 km) from Manila Ocean Park.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 288 guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
AAnonymous User2024.11.10
New Coast never failed to make our experience premium. they were very quick to tend to our requests and needs. Kudos to all the staff, thank you for the wonderful stay.
Located in Manila (Santa Cruz), Winford Manila Resort and Casino is within a 10-minute drive of U.S. Embassy and Manila Ocean Park. This 4-star hotel is 7.2 mi (11.6 km) from SM Mall of Asia and 2.9 mi (4.6 km) from Rizal Park.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a living plant wall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Copa de Manila, a restaurant which specializes in Filipino cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 128 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.02.14
We stayed at Winford overnight to celebrate my brother's birthday. I could say it was a very nice experience. When we arrived, the room was already available. I even requested for a room on a higher floor and they gave me a good one. The ambience and lighting fixtures were really nice and the waiting area with sofa as well. We stayed at an Executive Suite. The room was also nice. It had a bath tub, separate shower and 2 wash basin. There is also another toilet upon entry but with watercloset and wash basin. The view was also nice though its more of houses and the rizal mountains. The pool size has a good size and not crowded and also heated. We had dinner at the poolbar since they have Acoustic band playing on saturdays. The service was a bit slow since there were lots of people and the food came from the ****** kitchen. Also, they do not accept room charging if it exceeds the 2k deposit. First time to experience this, good thing my brother brought his wallet. Food and liquor was good too. For breakfast, they also have a good selection however they do not have bacon :( sad. Nonetheless, the breakfast experience was good as well. They also sent a birthday cake for my brother. Check-out was fast too. One downside is the parking area which was on the 7th floor. It was a round swirl going up or down and caused us to be dizzy. Overall, i recommend this hotel. It is not very high-end but the service and people are good and facilities are nice. P.S. We were not able to go to the ****** as we have a kid with us.
Hotel near Manila Bay,Manila100% of visitors choose this area
With a stay at Hotel H2O in Manila (Ermita), you'll be a 4-minute drive from Manila Bay and 8 minutes from SM Mall of Asia. This 4-star hotel is 0.5 mi (0.8 km) from U.S. Embassy and 6.2 mi (10 km) from Newport World Resorts.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 10 meters.
Grab a bite to eat at the Makan Makan Food Village, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Planning an event in Manila? This hotel has facilities measuring 4413 square feet (410 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2023.04.23
The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.
Hotel near Manila Bay,Manila100% of visitors choose this area
A stay at Manila Lotus Hotel places you in the heart of Manila, within a 15-minute walk of Rizal Park and U.S. Embassy. This hotel is 0.8 mi (1.2 km) from Manila Ocean Park and 4 mi (6.4 km) from SM Mall of Asia.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at Cilantro, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Manila? This hotel has 258 square feet (24 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
CCoulKat2020.01.30
We arrived in the early hours and were allocated a very basic double room. It was clean but small with an awful view from the window. Next morning we upgraded to a much bigger lighter room with 2 queen beds & a kitchenette & and we were much happier. The hotel staff were lovely & friendly. Buffet breakfast with Filipino & European food was good. Location was great for bars & eateries & a shopping mall. Good value even with the upgrade charges for a city hotel.
Hotel near Manila Bay,Manila100% of visitors choose this area
Centrally located in Malate, Sheraton Manila Bay showcases modern interiors with Filipino cultural and art displays. This 5-star hotel provides an outdoor pool, an all-day dining restaurant, cafe, and bar lounge.
Rooms are fitted with free Wi-Fi and floor-to-ceiling windows with views of Manila Bay and City. All rooms come with a flat-screen TV, DVD player and over-sized work desk. The spacious bathroom has a small TV, a bathtub and a separate walk-in shower.
In the lively Spanish Quarter of Manila Bay. The hotel is a 5-minute walk from The Robinson's Place Mall, a 15-minute drive to The Mall of Asia and a 30-minute ride from Ninoy Aquino International Airport.
Available 24 hours, our friendly staff can help guests to arrange city tours, prepare a relaxing bubble bath or even confirm flights. Guests can also exercise at the Sheraton Fitness gym or visit the on-site Adriatico Square shopping arcade.
The top-floor Sheraton Club serves international dishes and a daily buffet breakfast.
GGuest User2023.05.16
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels
Excellent
152 reviews
4.5/5
Price from
NZD 253
per night
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See All Hotels With Bar in Manila
Top 12 Premium Hotels in Manila
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Discover our curated selection of premium hotels in Manila for your next stay
No.
1
4.4/5
1599 review
Belmont Hotel Manila
Hotel near Pasay
"Convenient location""Close to airport"
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No.
2
4.7/5
215 review
Novotel Manila Araneta City Hotel
Hotel near Quezon City
"Delicious breakfast""Near shopping area"
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No.
3
4.2/5
126 review
Citadines Bay City Manila
Hotel near Manila Bay, Pasay
"Friendly owner""Great stay!"
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No.
4
4.1/5
150 review
Holiday Inn & Suites Manila Galleria
Hotel near Pasig
"Great stay!""Friendly owner"
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No.
5
4.5/5
125 review
Crowne Plaza Manila Galleria, an IHG Hotel
Hotel near Quezon City
"Friendly owner""Great stay!"
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No.
6
4.1/5
83 review
The Bayleaf Intramuros
Hotel near Intramuros, Manila
"Great stay!""Great service"
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No.
7
4.5/5
43 review
Citadines Millennium Ortigas Manila
Hotel near Pasig
"Clean and tidy""Great stay!"
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No.
8
4.5/5
213 review
Seda Manila Bay
Hotel near Manila Bay, Paranaque
"Great stay!""Convenient for shopping"
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No.
9
4.4/5
40 review
Discovery Suites Manila Philippines
Hotel near Pasig
"Great stay!""Friendly owner"
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No.
10
4.3/5
92 review
Winford Resort and Casino Manila
Hotel near Santa Cruz, Manila
"Great stay!""Friendly owner"
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Latest Reviews for Manila Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.4/5
Excellent
GGuest UserIt is a hotel with excellent price quality ratio. The staff is extremely friendly and available. The rooms are modern and functional. There is even the topper above the mattresses! The room is cleaned every day. The tower's roof is very well-organised, with various locations to cook, if you want. The hotel is huge, so it will be easy to be satisfied. The outdoor neighborhood is not the best, but it is not their fault, all Malate and Ermita are not very much. So it is great when you come back, having such a comfortable hotel.
Hotel near Malate, Manila 12.1% of visitors choose this area
Price per night from:NZD 84
4.3/5
Excellent
GGuest UserI honestly expected more, based on other people's reviews.
Good points:
- was able to check in early
- accommodating staff
- room is spacious
For improvement:
- When i checked in, no towels and slippers were provided, just the dental kit. I had to call the frontdesk to request those. Even the complimentary coffee packs. The container was kept on the closet, i found it and asked why there was no coffee and stuff provided (even the tissue dispenser is empty).
- Frontdesk not responding promptly, had to call 3 times before they pick up the phone. When i requested the towels, I even had to call for a follow-up.
- Not enough viand at the breakfast buffet.
AAnonymous UserThe location is good . Walking distance from rizal park and museum and other establishments. The staff are very accommodating and courteous. My youngest daughter enjoyed the pool. The breakfast buffet is satisfactory. We enjoyed our stay. Will definitely be back again.
Hotel near Manila Bay, Manila 100% of visitors choose this area
Price per night from:NZD 41
4.1/5
Very Good
AAnonymous UserService: Even though we booked and paid online, we waited for almost 30 mins. because 1) they said they are still cleaning the room 2) They misplaced my ID to verify our booking 3) Staffs ,duty manager , and security guard are not accomodating
Facilities: Lavatory faucet is not compatible with the lavatory, maybe because the original faucet is broken so they change it with incompatible faucet.
-They don't have table for us to eat just a vanity table.
-Aircon is too loud and it is kinda distubing even when you are inside the comfort room, you can still hear the loud noise.
Food: The buffet is just okay, it's just that I still need to request fresh milk for the cereals.
Hotel near Malate, Manila 12.1% of visitors choose this area
Price per night from:NZD 35
4.1/5
Very Good
GGuest UserAn unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.
Hotel near Manila Bay, Manila 100% of visitors choose this area
Price per night from:NZD 108
4.0/5
Very Good
GGuest UserWhen I entered my shower room it smelled like urine. There were drain flies too. Like everyday the shower room has lots of it. The in-between of the grouts were dirty, and needed thorough scrubbing and disinfecting. The AC was not as cold, mahina. I couldn't request a transfer cause I've already unpacked my stuff. Would be nice if the staff are more polite. Some of them makakasabayan mo sa elevator and doesn't even greet you. Everything else was great.
Hotel near Manila Bay, Manila 100% of visitors choose this area
Price per night from:NZD 37
3.7/5
GGuest UserA hard place to find, you have to call a customer service representative just to tell you where is the exact location. The Reddoorz @ grand lodge is located with in the premises of the official Grand lodge which is by the way close, ao you have to go arounr and around to find the place. Which is exhausted! And they serve bfast at 9am!!! 🤦🏽♀️ the only good thing about is the customer service of reddoorz, kudos to them they are so very helpful. But for the property not a good experience tho.
AAnonymous UserCustomer Service: Won't even greet you at all when you try to check in, security deposit is required also which is not indicated in booking.
Location and Cleanliness: Very accessible to public transpo and resto. hard to fall asleep hearing all outside noises from cars outside. Room is very clean upon checking in.
Room: Even with aircon, its so hard to maintain cold room temp making it uncomfortable. Wifi connectivity is also zero lol.
GGuest UserThis is by far the worst hotel I have checked in my entire life. Having traveled in many places and worked in the Maldives in the field of hospitality industry, I have by far experienced the worst customer service a business has to offer through this hotel. They have charged me early check-in of more than 70% of the value of a night's stay without properly informing me. I have emailed them three days before my stay and clarified if there will be an early check in charge and they did not inform me about it. I have communicated two times and I was never informed. They respond to my inquiry so slow like they do not value a possible booking. I arrived with my child (two years old) and they insist I pay the early checkin fee. As soon as we arrived in our room a big cockroach was crawling on the floors I had to kill it for the sake of my baby. I asked to room personnel to clean it. He just sweep it without disinfecting the Floor considering the remains of the cockroach splattered on the floors. My child have to walk barefoot no slippers were provided. The bed has black insects and the room has mosquitoes. There was no real or sincere hear to rectify the matter but just mere apologies. I kept quiet as I have an interview to attend to while I'm there but upon my check out I almost explode in anger. The staff was not able to grasp what I was trying to say upon check out that he has to ask his co staff in front of me ”ano raw?”. I find this very unethical and rude. They charged me for the towel that my kid has stained with candies. No consideration was given to a guest who is early checking in with a child, no appropriate information. I almost find the receptionist behaviour as sarcastic. I have paid almost 5,000 php to a cockroach and mosquito infested room whose staff are inconsiderate. Whenever I go out with my child's stroller nobody will even open the door for me. I wonder what makes them too busy focused on a computer. So far, staying in this place is worst experience and is worse than staying in a low cost motel. Being a backpacker myself and not much picky, I can tolerate the unhygienic cockroach and insects and being charged all the fees like they are too much into collecting money than giving a good experience for the guest but the attitude of the supervisor on that front desk and the whole experience is a nightmare I hope nobody else will experience.
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