Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 1, 2026|Tower Deluxe Room
Guest UserI requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊
Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.
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Price per night from:MXN1,737
Posted onAug 22, 2026|Side By Side Room
Nickxin
When in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.
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Price per night from:MXN1,265
Posted onSep 14, 2026|Deluxe Room
Guest User
We had a wonderful experience staying at Manila Prince Hotel. From the moment we checked in, the front desk staff welcomed us with genuine warmth and efficiency, making the check-in process seamless.
Clean & Comfortable Rooms,The room was spacious, spotless, and incredibly cozy. The bed was super comfortable, ensuring a peaceful and restful night's sleep.
Great Dining,The breakfast buffet offered a delightful variety of tasty local and international options to start our day right.
Manila Prince Hotel offers fantastic value for money without compromising on quality or hospitality. Highly recommended for business travelers, couples, and families alike! We will definitely stay here again on our next visit to Manila.
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Price per night from:MXN697
Posted onApr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night from:MXN627
Posted onSep 27, 2026|Premier Room
Don Thusitha - Australia1. Location is good people who needs to go to China town. Otherwise not a good location..
2 Spacy and clean room
3. Horrible amenities. - No Tea or coffee, no slipers, no tissues, No face towels,
4. No Hot water. Just small hot water unit which never give hot water.
5. Also shower water pressue very slow. But Bidet shower water pressure too much. It is a problem.
5. Expetp dental kit nothing is there.
6. No Bar fridge.
Booked Premium excutive room. But Nothing facilities.
Staff is good, friendly and supportive. Thats it.
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Price per night from:MXN430
Posted onApr 5, 2026|EXECUTIVE ROOM, 2 Single Size Beds
Guest UserI traveled to the Philippines to visit relatives. It was my mother's birthday, so we stayed in Manila. Whenever I stayed in Manila, I always stayed at the Philippine Plaza, but as soon as I found out it had closed, I started looking for a hotel. My requirements were that it be located on Roxas Boulevard, have good access to the airport and tourist attractions, and have good security. After searching and reading reviews, I decided that this hotel was ideal. I arrived early in the morning by overnight bus, but they kindly allowed me to leave my luggage before check-in and go out for breakfast. They also made arrangements to ensure a smooth check-in. I had mentioned in advance that it was my mother's birthday, and unexpectedly, a lovely birthday cake was waiting in our room. The room was clean, and the front desk staff provided wonderful service with smiles before, during, and after check-in. However, I was disappointed by the manners and attitude of some guests. Dogs were roaming freely in the restaurant and near the front desk (the website I checked said that pets were not allowed, but the hotel actually allowed them). There were also people walking down the corridors soaking wet. The most shocking thing was that, although we know it was our mistake, my mother's coat, which she had left near the front desk, went missing. It was an expensive coat that she cherished. My mother, myself, and everyone traveling with us remembered losing the coat at the hotel, so we checked with the staff multiple times, but it couldn't be found. It was almost certainly stolen inside the hotel. I don't know if they checked the security camera footage. I have stayed at famous hotels in the Philippines, such as the Philippine Plaza and the Manila Hotel, and five-star hotels in various countries, but frankly speaking, this is not a five-star hotel. Putting aside the manners and morals of the guests, it was a wonderful hotel.
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Price per night from:MXN1,425
Posted onSep 2, 2026|Deluxe Room
JoanneGohStayed at Hotel Sogo Malate for a short training trip. The location was convenient and easy to access, and the room was clean and comfortable for a short stay.
The staff were friendly and helpful, and check-in was smooth. Overall, it was a practical and affordable choice for a brief stay in Manila.
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Price per night from:MXN292
Posted onMay 3, 2026
Anonymous User
The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon.
However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall.
The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire.
The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward.
We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.
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Price per night from:MXN500
Posted onSep 30, 2025|Twin Room
Guest UserIt was clean enough. There were just small cockroaches, which was scary because I was afraid they'd crawl into my ear while I was sleeping. I actually couldn't sleep, I don't know if they were nesting there. There seemed to be a connecting door to the next room, which caused me anxiety because I felt like the guest from the other room could come in at any time, especially since we were women and men were checked into the room next door.
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Price per night from:MXN267
Posted onJun 19, 2026
Guest User
Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.
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Price per night from:MXN607