Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 1, 2026|Tower Deluxe Room
Guest UserI requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊
Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.
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Price per night from:AU$131
Posted onApr 12, 2026
JOHNSON CH LI
Friendly staffs when we checked in until we checked out. Hotel facilities all nice and the breakfast has many choices. But need to visit customer/factory in the day time. Maybe next trip will choose the Sheraton Manila Bay again.
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Price per night from:AU$183
Posted onAug 22, 2026|Side By Side Room
Nickxin
When in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.
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Price per night from:AU$95
Posted onSep 16, 2026|Deluxe Room
アミーゴFor this price, a breakfast buffet is included. It's my usual hidden gem, a highly recommended hotel. The staff are all so kind and full of smiles! The hot pot restaurant for dinner had excellent service, but the air conditioning was too strong! You might want to bring a long-sleeved top. ♪♪
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Price per night from:AU$53
Posted onMar 7, 2026|Family Room with Kitchenette - 2 Beds
itsreallyjaineStaying at City Garden Suites Manila turned out to be a great choice for exploring the historic side of Manila.
The location is very convenient — just a short distance from Rizal Park, Intramuros, and shopping areas like Robinsons Place Manila. It made moving around the city easy without long travel time.
The room was spacious, clean, and comfortable, perfect for resting after a full day of walking around Manila. What stood out the most was the hospitality of the staff — they were friendly, accommodating, and always ready to help.
If you’re looking for a hotel that balances comfort, location, and affordability, this is definitely a good option when staying in Manila.
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Price per night from:AU$47
Posted onJun 19, 2026
Nick S.It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.
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Price per night from:AU$74
Posted onSep 15, 2026|SUPERIOR ATRIUM, 1 King Size Bed
Guest UserThe room was very neat and clean. The location is very close to my company, which makes commuting easy. The breakfast by the sea was delicious. Someone came to clean the room daily, maintaining a high standard. The staff were very friendly. The rooms are spacious, bright, and some offer sea views, directly facing Manila Bay.
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Price per night from:AU$97
Posted onJul 20, 2026|Executive Room
Anonymous UserI chose this hotel to celebrate a special occasion and was genuinely looking forward to the stay. The property itself is beautiful, well-maintained, and offers the quality you would expect from a 4-star hotel. Unfortunately, the service and communication did not meet the same standard.
Before my arrival, I submitted a special request and received a response from the hotel with additional information. To avoid any confusion, I even called the hotel to clarify the details. Afterward, I modified my request through the proper channel, assuming it would be reviewed and updated in their system.
To my disappointment, the revised request was never acknowledged or acted upon. What is most frustrating is that the hotel had multiple opportunities to review and confirm the updated information, yet it appears that no one checked it. For a 4-star property, attention to guest requests and communication should be a basic expectation, especially when guests are celebrating important occasions.
While the facilities are impressive, the lack of attention to detail significantly affected our experience. A beautiful hotel alone is not enough when guest communications are overlooked. This experience left me disappointed and feeling that the hotel fell short of the level of service it advertises. I hope management takes guest requests more seriously and improves its internal communication processes, as this is an area that clearly needs attention.
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Price per night from:AU$54
Posted onMay 13, 2026|Superior Room
PpieleoStaff are helpful. Always smiling.
Before we are trying to look for a better hotel establishment while staying in Manila Lotus Hotel, but then we just realize that the hotel staff are friendly and hospitable so that is why we choose to stay longer.
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Price per night from:AU$38
Posted onJun 19, 2026
Guest User
Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.
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Price per night from:AU$46