City of Manila Hotels with Wifi

I requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊 Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.

When in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.

We had a wonderful experience staying at Manila Prince Hotel. From the moment we checked in, the front desk staff welcomed us with genuine warmth and efficiency, making the check-in process seamless. Clean & Comfortable Rooms,The room was spacious, spotless, and incredibly cozy. The bed was super comfortable, ensuring a peaceful and restful night's sleep. Great Dining,The breakfast buffet offered a delightful variety of tasty local and international options to start our day right. Manila Prince Hotel offers fantastic value for money without compromising on quality or hospitality. Highly recommended for business travelers, couples, and families alike! We will definitely stay here again on our next visit to Manila.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

1. Location is good people who needs to go to China town. Otherwise not a good location.. 2 Spacy and clean room 3. Horrible amenities. - No Tea or coffee, no slipers, no tissues, No face towels, 4. No Hot water. Just small hot water unit which never give hot water. 5. Also shower water pressue very slow. But Bidet shower water pressure too much. It is a problem. 5. Expetp dental kit nothing is there. 6. No Bar fridge. Booked Premium excutive room. But Nothing facilities. Staff is good, friendly and supportive. Thats it.

I traveled to the Philippines to visit relatives. It was my mother's birthday, so we stayed in Manila. Whenever I stayed in Manila, I always stayed at the Philippine Plaza, but as soon as I found out it had closed, I started looking for a hotel. My requirements were that it be located on Roxas Boulevard, have good access to the airport and tourist attractions, and have good security. After searching and reading reviews, I decided that this hotel was ideal. I arrived early in the morning by overnight bus, but they kindly allowed me to leave my luggage before check-in and go out for breakfast. They also made arrangements to ensure a smooth check-in. I had mentioned in advance that it was my mother's birthday, and unexpectedly, a lovely birthday cake was waiting in our room. The room was clean, and the front desk staff provided wonderful service with smiles before, during, and after check-in. However, I was disappointed by the manners and attitude of some guests. Dogs were roaming freely in the restaurant and near the front desk (the website I checked said that pets were not allowed, but the hotel actually allowed them). There were also people walking down the corridors soaking wet. The most shocking thing was that, although we know it was our mistake, my mother's coat, which she had left near the front desk, went missing. It was an expensive coat that she cherished. My mother, myself, and everyone traveling with us remembered losing the coat at the hotel, so we checked with the staff multiple times, but it couldn't be found. It was almost certainly stolen inside the hotel. I don't know if they checked the security camera footage. I have stayed at famous hotels in the Philippines, such as the Philippine Plaza and the Manila Hotel, and five-star hotels in various countries, but frankly speaking, this is not a five-star hotel. Putting aside the manners and morals of the guests, it was a wonderful hotel.

We stayed for one night. When I booked the room, it clearly indicated that the maximum capacity was 3 people, and my booking was for 3 guests. The breakfast was also indicated as being for 3 people. However, the booking stated that we could check with the hotel upon arrival if the additional person would be free of charge or subject to an extra fee. I honestly wouldn’t have minded paying for an extra person’s breakfast. However, when we arrived at the hotel and were checking in, I was charged for the third person, even though my booking clearly indicated 3 guests. Apparently, the third person was not included in the amount I paid through Trip.com. It was a bit confusing because what was indicated on the app did not seem to match the actual booking at the hotel. It clearly showed that my reservation was for 3 people. Anyway, we were already there, so there was nothing much I could do except not let it ruin our mood because we just wanted to relax. Now, when we entered the room, the TV was another issue. Almost none of the channels were watchable because the signal was so poor. It felt like we had to search for a signal just to get a clear picture. Nakakaloka! Thankfully, the Wi-Fi worked, and I was able to connect my Apple TV, so at least we were still able to watch something. Another thing happened when my companion accidentally dropped their charger. When they looked under the bed, they found two oranges that seemed to have been left behind by the previous guest. That made us wonder if the rooms were being cleaned properly. There were also no power outlets near the bed and no outlet in the bathroom for a hair dryer, which was quite inconvenient. As for breakfast, it was ₱799 per person. But the options were quite limited: rice, eggs, hotdog, corned beef, potato wedges, two kinds of fruit—papaya and watermelon—pandesal, and sliced bread. At one point, the bread almost caused their microwave to catch fire! They also had coffee and juice. I was honestly disappointed because, considering the price, I expected more. For the same price, you can find all-you-can-eat breakfast options with a much wider variety of food. In terms of service, though, the staff were very nice and helpful. That’s something I really can’t complain about. The hotel itself is already quite old. I understand that it may be considered affordable, but even if the hotel is old, I still hoped that the overall experience would feel worth the price. For me, the breakfast was definitely not worth ₱799 per person. For comparison, Manila Prince Hotel, which is more affordable than Bayview, exceeded my expectations. The hotel is also quite old, but the quality of their service—especially the breakfast—is on a completely different level. Anyway, we still enjoyed our stay because we were there to relax and spend time together. But would I book again? Probably not, unless I really need to stay there because of its location and accessibility to the places I need to go.

Interesting concept, but unfortunately I would not stay here again. The room itself was quite interesting because it had two levels. I had never stayed in a room like this before, so it was a unique experience. The upper level is basically where the bed is, although I can’t say that climbing upstairs to go to bed was particularly convenient. There was also a lot of unused space in the room that could have been used much more effectively. Unfortunately, there are quite a few things that made our stay less comfortable. First of all, there is very little housekeeping. During our entire stay, nobody came to clean the room. The room also had almost no amenities - no toothbrushes, toothpaste, or even shampoo. We had to use our own shampoo, fortunately we had brought some. The Wi-Fi was another issue. It worked reasonably well on the lower floor, but once you went upstairs to the bed, the connection became very weak. This is especially inconvenient because the room is advertised as having Wi-Fi. The windows are also unusual. They are made of multiple plastic panels rather than proper sealed glass windows, and they cannot really be closed completely. Because of this, insects and other small creatures can easily get into the room, especially in the evening. Unfortunately, we actually found cockroaches in the room, including some very small ones. Another thing that left us very uncomfortable was the luggage storage situation. We arrived about 40 minutes before check-in and were told that we could not check in early, so we left our bags in the hotel’s luggage storage room while we went for a walk. We were given a simple ticket with a number. The storage room did not appear to have any cameras, and there were several staff members sitting there. When we came back to collect our belongings, we noticed that the staff were laughing and looking at us, which felt strange at the time. Only later, when we were checking our money before leaving, did we realize that 1,000 Philippine pesos were missing from our belongings. The amount itself is not huge, but it was extremely unpleasant. I am very careful with my money and am certain that I did not simply lose it. Unfortunately, we have no way to prove what happened or identify who took it. However, given that the money was missing while our belongings were stored there, the situation left us with a very uncomfortable impression and serious concerns about the security of the luggage storage. Overall, I have mixed feelings about this place. The two-level room is an interesting idea, and there is a lot of space, but much of it is simply unused. The lack of housekeeping and basic amenities, weak Wi-Fi upstairs, insects, unusual windows, and especially the incident with our money were all significant negatives. I personally would not stay here again. There are definitely better options in Manila, even if this place looks interesting at first.

The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon. However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall. The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire. The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward. We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.

Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.