Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 24, 2026|Palace View Superior Twin Room Non-Smoking
Kalim’s worldI visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care.
If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence.
On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you.
Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.
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Price per night from:VND 17,049,046
Posted onMay 20, 2026
Guest UserMight be one of the best cityview hotels in Tokyo. For anyone looking to enjoy an incredible night/ day city view experience and u might be able to see Mount Fuji ! Then this is definitely the place to stay. The location is also very convenient, situated close to most of the main shopping areas in Shinjuku.
The only downside is that the hotel is located right next to a train station, so light sleepers may want to bring earplugs for better sleep quality.
That said, the hotel service was truly exceptional easily one of the best hospitality experiences I’ve ever had. Special mention to the amazing team for making the stay even more memorable.
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Price per night from:VND 14,535,825
Posted onJan 27, 2026|Deluxe King Room Non Smoking
Guest UserMy husband and I were very happy with the room layout and the overall service. We even received pastries and small gifts for our New Year's Day check-in. We'll definitely choose this hotel again next time we're in Tokyo.
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Price per night from:VND 15,341,443
Posted onSep 5, 2026|Marunouchi Room
Blitzkid77I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday.
I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that.
The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special.
Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.
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Price per night from:VND 30,073,855
Posted onOct 5, 2026|Run of House - (1-2Occupancy) Non Smoking
Kucinta SetiaAfter clearing the Customs and Baggage Claim areas on the second floor (Arrival Lobby) of Haneda Airport Termianl 3, walk out into the public arrivals greeting area within the terminal. Continue to walk in front. Look out for the sign ”HANEDA AIRPORT GARDEN”, which is behind the signs ”Bus”, ”Parking”; ”Chartered Bus” and another sign ”Parking”.
Turn towards the right at the sign ”HANEDA AIRPORT GARDEN”, which is an indoor sheltered passageway, and walk for two minutes along the bridge to reach the Information Counter after passing by the transportation sign to the Ariake Garden. Turn left towards the sign ”Hotel Villa Fontaine”. Hotel Villa Fontaine Grand and its sister hotel Hotel Villa Fontaine Premier are located on the fourth level and Hotel Villa Fontaine Grand is on the right after coming out of the lift.
Check-in at the machine next to the reception counter.
The room allocated to me has the airport aircraft parking view and views of the airport terminal and Royal Park Hotel Haneda. Do not expect to see the aircraft in full moving along the runway from the room.
To see aircraft landing and taking off and Tokyo Monorail moving along the tracks clearly, as I am the hotel guest, I pay 2500 Yen to go up to the onsen and spa, which is accessible by going up the lift from the sixth floor to the twelvth floor.
Complimentary breakfast on the first floor restaurant is aplenty and nutritious. Brown rice is served. Families will enjoy the breakfast.
It is of five minutes walk to the Airport Limousine Bus Stop Number 2 via the Haneda Airport Garden for the continuing ride to stops in the Odaiba / Ariake area including Tokyo Bay Ariake Washington Hotel and Ariake Garden.
It is a once-in-a-lifetime experience to stay in Hotel Villa Fontaine Grand, which is better than staying in Royal Park Hotel Haneda.
If I had to chance to fly to Haneda again and arrive in the airport midnight, I will stay in this hotel again.
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Price per night from:VND 2,971,923
Posted onSep 16, 2026|Standard Double Room- Non-Smoking
DaisyJHMy second solo stay here, and it was a great experience. The location is convenient, and there's a bath downstairs. The only downside is that the standard rooms are a bit small; one large suitcase laid out just fits. It might feel a bit cramped for two people.
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Price per night from:VND 3,816,088
Posted onAug 25, 2026|1 King Bed, City View
NxiaojiaOur family trip to the Hyatt Regency Tokyo was a fantastic experience overall! The location is super convenient, making it easy to get around for shopping and sightseeing. We booked a city-view king room, and the view was great. The room was clean, tidy, and well-equipped. For a Tokyo hotel, the space was quite generous, so it didn't feel cramped with the kids. The hotel lobby had a wonderful ambiance, and the staff were polite, attentive, and responsive to our needs. The cleanliness was spot on, and the bedding was comfortable, leading to a very peaceful night's sleep. The hotel facilities are excellent, and the overall atmosphere is quiet and comfortable. It's a great choice for families, perfect for both exploring and relaxing. It's definitely worth considering for a trip to Tokyo, and we'd think about staying here again next time.
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Price per night from:VND 9,362,906
Posted onJun 1, 2026
Alvis Yeo[HOSHINOYA Tokyo: A Vertical Ryokan Experience]
HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city.
[Getting There]
We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day.
[Arrival and Check-In]
The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks.
[The Suite]
We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property.
[The Top-Floor Onsen]
Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day.
[Areas for Improvement]
Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
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Price per night from:VND 39,517,708
Posted onApr 22, 2026|Double Room
Anonymous UserThe room is perfect for 1-2 persons. However, there might be no enough for 2 big luggage. Love the onsen amenities and ice-cream after onsen. Google Map recommended to walk from Shibuya station but walking from Harajuku station is easier.
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Price per night from:VND 3,839,216
Posted onNov 19, 2025|Capsule Room for Men Only, Non Smoking, with Public Bath
Guest UserI liked this place. A pretty standard classic capsule hotel: sizeable capsule with a console, daily turnover service, large shower and onsen room with an attached steam room. Service was good: they have an army of twinks working there after hours, it was like being checked in by BTS. All issues I had with my capsule (broken lightbulb) were addressed quickly and cheerfully. Sometimes it kinda seemed like they were laughing at a few of the foreign guests, but you know what, fair. This place is kinda rules heavy, with lots of notices posted around the property. There is no eating or drinking in the capsules, and instead you have to go to this common area that feels a bit like a hospice for abandoned uncles. Vending machines, manga library, smoking cubicles, that sorta thing. Clean and tidy though, equal numbers of dudes using it for remote working and day drinking (I have a feeling that some ppl live in this place). They have the usual elaborate system of lockers and keys, but they will store your luggage for you while you are out. No need to check out in the day. Overall a chill experience. While I was staying there though some dude did have a mini breakdown about what he saw as it's shortcomings, so I just wanted to comment on that. According to him the place was disgusting. He was especially perturbed by the housekeeping service and the showers. His claim was the the toilets were dirty and that it was unacceptable to fold bedsheets on the floor. Mind you, he was having this rant at 10:30 - checkout is at 10:00, meaning that a whole stampede of airport-bound weebs had just taken spicy ramen fuelled power dumps so they could get out of there on time. Most of the day the facilities were pretty spotless in my opinion. In regards to folding the bedsheets on the floor, I dunno what in the Disney princess he was expecting, but there really isn't anywhere else to do it. I think it's unreasonable to expect little doves to come fly your linens into your capsule tbh. The capsules are literally on... the floor! What do you want? His overall complaint that the space was generally messy was a lot more valid. At this point I had a suspicion that they kind of segregated foreigners from Japanese customers. It's true, that the foreign floor was a bit of a tip - luggage thrown around, empty bottles everywhere, garbage. I went up to the Japanese floors to snoop around a bit. Spotless. (Pictures of both included for comparison) In this case I think the call is coming from inside the capsule, not really fair to hold the staff accountable to your own messy manners. His final gripe was about the showers - specifically the lack of private cubicles. Private cubicles were not advertised anywhere and Japanese onsens are pretty standardly communal spaces, so again I dunno what he wanted. Maybe a shower, with a curtain? Maybe a shower with a door? Maybe a shower with a psychic forcefield that would make his ex girlfriends forget his underwhelming junk and prevent his father from behind disappointed in him? I'm not sure. But I guess the dozen shower stations with soap, shampoo, and face wash weren't cutting it. In fact a lot of the Western guests seemed pretty pranged out by the shower situation, waiting until like two am to wash up and then scurrying around the baths with a hand towel infront of their package like a little purse. If you regret going bald, that's on you. Kinda silly, but if you are bashful maybe this also isn't the hotel for you. Unreasonable though to blame the establishment for you own shame. Anyway, that's all to say the worst part of my stay was for sure the ranting and raving from an unshowered backpacker while I was trying to have a lie in. Otherwise a pretty decent stay.
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Price per night from:VND 589,759