New Hotels in Sapporo

"I'm a big fan of The Gate Hotel series, and this was my fourth stay at one, this time in Sapporo. I always appreciate how clean the hotels are and the pleasant aroma that greets you as soon as you walk in. I'm also consistently impressed by the staff's fluent English and their courteous service. I usually include breakfast with my stay, but unfortunately, I didn't have time for it this visit. I'll definitely try to have breakfast next time. The public bath on the 11th floor was a very comfortable experience. I was also impressed by the amenities in the bathhouse's vanity area, which included a ReFa hair iron and a powerful hairdryer. I definitely plan to stay here again."

"Everything else was great, but I had requested a room close to the elevator, and instead, they gave me a room that was the furthest away... A bit disappointed."

"Our stay at FAV LUX Sapporo was very comfortable and memorable. The room was clean, spacious, and beautifully designed, with the private sauna inside the room as the highlight of our stay. The hotel also has a great public onsen, perfect for relaxing after a full day of exploring Sapporo. Its location is in the quieter area of Susukino, which made the stay more peaceful, but it is still very accessible to restaurants, shops, and nearby attractions, within walking disrance. Overall, it’s a great choice for travelers looking for comfort, privacy, and a relaxing stay in Sapporo."

"1. Hotel located near Odori Park metro station 2. Surrounded with many eating houses and the famous shopping street Tanukikojo Streets are also just few minutes walk from the hotel. 3. Hotel lobby and hotel restaurant are located in main building, and our room were in 2nd building. 4. There were coin-operated washer+dryer in some of the floors hence which is quite convenience for guests to use. 5. Breakfast were so so. 6. I have stayed in Holiday Inn hotel many times (1st time in Japan) and this is the 1st time i see Dove brand for shower and hair shampoo. Overall the hotel met my expectations."

"The hotel was excellent! The room was spacious, the view was great, and everything felt brand new. The staff provided exceptional service too. We dropped off our luggage early before heading out, and when we returned to check in that evening, a staff member escorted us all the way from the ground floor to the 9th-floor lobby. Our room was already assigned when we gave our name, and our luggage was already waiting for us inside. The breakfast was also absolutely fantastic – delicious and fresh, especially the sashimi rice bowl. My 6-year-old son even got a complimentary breakfast. We also dined at their French restaurant for dinner. For three people, we ordered two full courses and a children's set meal, which only came out to 1500 RMB. The best part was that each dish was paired with a different wine, offering incredible value for money. This hotel truly offers a luxurious experience; I'll definitely stay here again on my next visit!"

"Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with."

"Great value for money, just 300 meters from the subway station. There's a convenience store, a soup curry restaurant, and a soba noodle shop nearby. The area is very quiet. However, walking in the snow during Hokkaido's winter is quite difficult. If you're not too concerned about value, I'd recommend staying closer to Odori Station for more convenience. As for the facilities, the shower area is a bit small, but everything else is good."

"I had a wonderful experience at this hotel in Sapporo. They kindly allowed me an early check-in, which made my trip so much more comfortable and stress-free. The interior design is beautiful and modern, creating a very relaxing atmosphere. I especially loved the human-less (self) check-in system — it was smooth, quick, and very convenient. The highlight of my stay was definitely the amazing jacuzzi bathtub. It was perfect for relaxing after a long day of exploring the city. Overall, this was one of my best stays in Sapporo. Highly recommended!"