Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 12, 2026
PaatBibee
A Magical Hokkido Escape-The Absolute Highlight of My Trip.
Returning to Hokkido after nearly a decade, we stayed at serveral properties, but this hotel was the most impressive stay of my 10-day journey. It was truly the magical experience I've been waiting for.
Hightlights of the Stay:
Warm Welcome: Greeted with humble Japanese smiles and genuine hospitality, followed by a choice of sparkling wine-a truly sophisticated start.
The Room: With only 23 suites, it feels very private. The room was spacious and clean, featuring traditional tatami and a private in-room onsen. Opening the window to breath in the crisp winter air while soaking and watching the snowfal was pure bliss.
Atmosphere and Facilities: the common areas include a cozy fireplace, a library, and a terrace overlooking the waterfront where the lake meets the river. Complimentary coffee and drinks are available thougtout the day. There is also a full spa on-site.
Service and Logistics: World-class service from a very polite team. Free reserved parking is provided.
Note on Location: While it's not in a walking-distance area during winter, the hotel is a destination in itself. You can easily spend the whole day relaxing here without wanting to leave.
We'll definitely be back to experience this beauty in other seasons. A huge thank you to the staff for such an unforgettable stay!
Exceptional Dining: The fine-dining meals feature premium local ingredients; the Monkfish (Anko) was particularly outstanding and delicious. I loved the open kitcheck where you can see the chefs' craftsmanship. They even provide thoughtful late-night snacks like Japanese sweets and warm soup.
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Price per night from:€472
Posted onFeb 2, 2026
Hikerathk
I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip!
The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle.
The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in.
The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had.
Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day.
They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding.
Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️
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Price per night from:€193
Posted onMar 27, 2026
Guest User
March 24, 2026
I stayed at Mori no Uta for my birthday. I contacted the hotel in advance, and they had a birthday card ready for me. The hotel offers a free shuttle service from Makomanai Station, which needs to be booked beforehand. On the day I checked out, I booked the 9:30 AM shuttle, arrived at the station at 10:00 AM, and smoothly caught the 10:10 AM airport bus to New Chitose Airport. It was all seamless.
The Japanese-Western style room was 40 square meters and quite spacious. It had a huge massage chair and a coffee machine. What impressed me most was dinner, where they offered freshly made pizza or naan that you could customize with toppings and have delivered to your table once baked. The naan crust was soft and fragrant with a wheaty aroma. I specifically asked for extra large shrimp and a generous amount of cheese – it was impossible not to love it! The dinner seating faced a beautifully illuminated snow scene outside, which was absolutely stunning.
The hotel lobby boasts a magnificent, floor-to-ceiling fireplace, which is perfect for photos. In the evening, there was a small harp concert, creating a very pleasant atmosphere.
Both breakfast and dinner featured incredibly creamy ice cream. I had two big bowls at each meal and thoroughly enjoyed it!
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Price per night from:€282
Posted onJan 6, 2026|Deluxe Twin With Hot Spring Universal Design
Anonymous User
Location: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
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Price per night from:€222
Posted onMar 20, 2026
아이스별
The room is great, the hot spring is fantastic, dinner was an art, and breakfast was good. The water here is truly amazing! This was my second visit, and it was still wonderful and very private, allowing for true relaxation. I visited in March and it snowed a lot, which was very satisfying. The lounge cookies were delicious, and the alcohol and beverages in the in-room mini-bar were also excellent.
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Price per night from:€311
Posted onFeb 20, 2026
Anonymous User
房間超大,有室內浸浴,景觀一流,設施齊備,若住Executive Suit,可以免費享用lounge 內小食和飲品,酒也是無限飲用。自助餐食物美味,款式多。娛樂設施有驚喜,有乒乓球打,有夾公仔機,可以打機,是迷利版的Gigo。商店購物種類多,有好小朋友玩具賣。露天風呂看到雪山景,體驗到一邊浸温泉,一邊大風雪吹在面上。就算不是露天,室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌,非常好。雖然房價不便宜,但物有所值。
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Price per night from:€151
Posted onMar 12, 2026|Twin Room-Non-Smoking
Bangbang0.oGood location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well.
Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded.
Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from.
Able to rent different kind of facilities, eg air humidifier, hair curler etc
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Price per night from:€53
Posted onJun 21, 2026
Novak001So lucky to have picked this incredible value-for-money onsen hotel! There's a free shuttle from Sapporo Station, and it includes both breakfast and dinner buffets. The food is abundant and made with quality ingredients. The rice dispenser machine was really fun (I love rice!). The hotel consists of two massive buildings, with 3 different bathhouses you can rotate through. A truly excellent vacation experience!
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Price per night from:€132
Posted onJul 31, 2026|Double Room
Guest UserBed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was.
The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband).
Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho.
Shuttle bus is busiest at the 5pm time slot.
Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”.
Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!
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Price per night from:€63
Posted onApr 11, 2026
Guest User
The price here is quite reasonable compared to other hot spring hotels in the area. The buffet, however, was pretty mediocre in terms of variety, perhaps because it was a Thursday during the week. There's a bus stop nearby. For the return trip to Sapporo, there were no direct buses available in April (off-season), which the front desk didn't mention. Instead, they advised us to take a bus and then transfer to the subway, which, to be fair, is the fastest way to get there. Anyway, this is my second time in Jozankei, and it feels like nothing has changed since 8 years ago; there's still not much to see around.
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Price per night from:€72