Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 15, 2026|Deluxe Suite
Guest UserUpon arrival, we were welcomed with mango tea. Our luggage was promptly taken care of, and before we even entered our room, we received a detailed explanation of the hotel facilities.
There's a lounge next to the entrance with complimentary snacks and drinks. In the evening, light meals like instant congee are also available, making it a very satisfying lounge. The rooms aren't overly luxurious, but they have a simple yet stylish ambiance, making you wish your own home felt as warm and well-designed. The view from the room overlooks a valley and a river, with a hot spring bath right by the window. The hot spring bath itself is chic, and despite being an in-room bath, it's spacious and clean. However, the water was so incredibly hot, and there was so much of it, that I couldn't even dilute it with cold water, so I ended up using the hot spring on the first floor instead.
In the evening, there was an event, and we visited a shrine in Jozankei. We received free tickets for August 7, 2026. It was beautiful and highly recommended, just a short walk away.
Dinner was delicious, but not particularly impressive. Perhaps that's because I've stayed at so many different hotels.
Overall, it's a hotel I'd like to visit again.
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Price per night from:MXN9,870
Posted onMar 6, 2026|Japanese style suite [Kurenaih] with private hot spring
JiaoxilaoshiThis is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
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Price per night from:MXN6,778
Posted onJul 11, 2026|Executive Twin Room
Guest UserThe location is fantastic! It's just a few minutes' walk from the East Exit of JR Sapporo Station, making it super convenient to get to places like Hokkaido University and Odori Park – all within a 10-minute walk. The hotel service is exceptional; every staff member proactively greets guests and asks if they need any assistance. The rooms are spotless! During our stay, a small incident occurred: my child accidentally put the 'to be processed' tag on our suitcase, which led to it being collected. When K. Kou (Huang) found out, he immediately reassured us, asked for details about the suitcase, and quickly helped communicate with the relevant parties to track it down and successfully retrieve it. We are especially grateful for his help! We hope the hotel can convey our gratitude, and that of my family, directly to him again. Thank you for your professionalism! We also extend our sincere thanks to the hotel management. We believe such positive experiences happen daily thanks to your leadership! Best wishes!
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Price per night from:MXN2,535
Posted onFeb 7, 2026
Caifujiankanggaojingzhizichanpeizhizhuanjia
The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄
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Price per night from:MXN3,760
Posted onMay 11, 2026|Superior Room, Guest Room, 1 King
Chabrior Turbulo
The most comfortable bed I’ve ever had in a hotel.
We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities.
The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch.
The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here.
The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi.
Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.
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Price per night from:MXN2,090
Posted onFeb 8, 2026|Japanese Western View Bath Room with Extra Bed
Guest User
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
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Price per night from:MXN4,815
Posted onJan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night from:MXN982
Posted onJul 12, 2026
Guest UserThe location is excellent. From Sapporo Station, take the West Exit and walk west past one intersection, and you'll see a FamilyMart. The hotel is located in the alley behind the convenience store. Alternatively, you can use the underground passage and exit from behind Daimaru Department Store. Both Hokkaido University and the Sapporo City Hall are within walking distance, and Hokkaido University is truly beautiful.
Dining options around the hotel are convenient. There's a McDonald's at the intersection, as well as yakiniku and ramen restaurants. Daimaru Department Store closes at 8 PM. In Hokkaido, many restaurants close early, except for izakayas and convenience stores, so be mindful of dinner times. Even at New Chitose Airport, most places stop taking customers by 8:30 PM.
The communal bath on the second floor is free to use; you just need to pick up a ticket from the front desk daily. The breakfast can be a bit repetitive as it's the same every day, but it features Hokkaido specialties like curry and miso ramen. For lunch, you can try the famous Hokkaido soup curry at the corner, it's absolutely delicious.
For convenience stores, FamilyMart is the closest, just a few dozen meters away. There are also other FamilyMarts and 7-Elevens behind the hotel, some of which offer tax-free shopping.
The room is a bit small. The shower head and hairdryer are both Refa brand. On the first floor, you can help yourself to coffee powder and tea bags, and umbrellas and chargers are available for borrowing. The laundry room and microwave on the second floor are very convenient.
The origami dinosaurs at the Hokkaido University Museum are really cute. And there's ice cream everywhere. The curry in the photo is from the restaurant next to the hotel; I recommend giving it a try.
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Price per night from:MXN916
Posted onJun 28, 2026
Anonymous UserI had a great stay at this hotel. The staff were exceptionally friendly and nice, and they were even kind enough to offer me a late check-out at 1:00 PM, which I really appreciated. The room was spacious, the public bath was a great feature, and the self-service luggage storage was very convenient.
the hotel is a bit of a walk from the metro, it is near a bus stop for the airport limousine. The breakfast variety was a bit more limited compared to other hotels I have visited. Overall, the hospitality made for a wonderful experience.
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Price per night from:MXN1,328
Posted onMay 29, 2026
Anonymous UserThere's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening.
The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...
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Price per night from:MXN1,182