Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Amazing
RRukawa1111The 39 sqm room with two queen-sized beds was perfect for our family of three. The facilities felt high-quality, but it's a shame the minibar was so small and there were no complimentary or even paid drinks in the fridge. The breakfast buffet restaurant was beautiful, and over our two-day stay, some main dishes were rotated. They even had soup curry and gluten-free bread, which was a first for me and a very thoughtful touch. Fresh mozzarella and homemade herb butter were also available. However, it was surprising that the restaurant didn't serve lunch or dinner; only the ground-floor lounge offered some simple meals. The hotel's facilities were also a bit limited, with no pool, hot spring, spa, or business center, just a small gym on the ground floor. Most of the guests seemed to be Westerners, suggesting it's primarily a leisure-focused resort.
JjaneshiluI booked this hotel three months in advance. Taking the bus from Sapporo directly to Shiraishi Waterfall Station was much more convenient than taking the subway and then finding a shuttle. The hotel was meticulously cleaned, and we waited until 3:30 PM for check-in. The buffet dinner was good, but the breakfast wasn't as lavish as at The Windsor Hotel Toya. We caught a heavy snowfall, and soaking in the outdoor onsen was amazing. There was a harp performance, and the surrounding area was also nice to explore.
AAnonymous UserTravelled with a group of 3 adults and found it hard to find a room with reasonable price. I emailed in and realise they are open for 3 guest as long as u pay additional fare (5,500/night) for a sofa bed which was reasonable.
I enjoyed the stay throughly especially the onsen facility. I will definitely come back again!
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
CCindy1274I stayed at Sapporo Hotel by Grandbell for four nights and had a lovely overall experience. The hotel is quite new, and the view from the room was beautiful, which made the stay even more enjoyable.
One of my favorite parts was the onsen — they have several different baths to choose from, and it was a great way to relax after a long day out in the cold.
The convenience is also a plus, with both FamilyMart and Lawson located just downstairs.
The only downside is that the hotel is not very close to the JR station. It’s still walkable, but can feel a bit far, especially in winter. One night, I had trouble finding the correct exit at the station and ended up walking quite a long distance to get back to the hotel.
Overall, I would still recommend this hotel for its comfort, facilities, and relaxing atmosphere — just be prepared for a bit of walking.
BBangbang0.oGood location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well.
Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded.
Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from.
Able to rent different kind of facilities, eg air humidifier, hair curler etc
Hotel near Susukino, Sapporo 92.6% of visitors choose this area
Price per night from:IDR 748,238
8.9/10
Very Good
AAliciatadahWe only had 1 night to stay in this beautiful paradise 🥲🤍
It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍
Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹
Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots.
Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️
Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too.
Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️
Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹
I can’t wait to come back here again with my partner 🤍
GGuest UserGood, very good, absolutely amazing! The front desk lady upgraded us to the top-tier suite with the calmest words! The room was very spacious, with a separate wet and dry bathroom, and a large dressing room equipped with bottled lotion and toner. The room also had bottled water and capsule coffee. After a long day of sightseeing, there was even a massage chair! The location is a ten-minute walk from Nakajima-koen Station. Great value for money, highly recommended! 👍
FFang1381997This hotel seems quite popular with Chinese tourists. Sitting in the lobby, I almost felt like I was back home, it was so noisy – probably all tour groups. The room was really small, and the heating was turned up way too high. The facilities are a bit old-fashioned. The window was surprisingly large, which is rare for Japan. Breakfast didn't offer much variety and the taste was just so-so. Overall, it was an average experience.
Hotel near odori park Surrounding, Sapporo 7.4% of visitors choose this area
Price per night from:IDR 790,244
8.5/10
Very Good
SsweetknellneuFrom the moment you're greeted, to the front desk, and the overall architecture, everything exudes a sense of grandeur and luxury. It feels very upscale. The facilities are what you'd expect from a well-established star-rated hotel, and the location is absolutely prime, making it convenient to get anywhere. The night view from the upper floors is particularly beautiful. You can pretty much book this place without a second thought. Once again, I applaud my hotel-picking skills!
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