Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 8, 2026|HOME 3
Yueyang ChenThis was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.
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Price per night from:HK$2,425
Posted onApr 11, 2025
Guest User
The room is large and well-equipped. The gold bath in the room is a little small, but the public bath is OK. It is very comfortable with few people. The hotel's kaiseki cuisine is very unique.
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Price per night from:HK$6,267
Posted onApr 26, 2026
Guest User
Food was great and Eri-san was very friendly and helpful.
The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly.
Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat.
The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures.
Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.
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Price per night from:HK$561
Posted onJun 11, 2026
Patrick0707We had great time spending at the hotel, amazing service by the hotel team. The Hotel has free shuttle to pick up from the station, or when you need drop off to the Arima town area. We had a wonderful time with the gold and silver onsen at the hotel, all private onsen require booking at the hotel ( with App or directly at the frontdesk) they will be happily to help. We booked a room with private hot spring with fireplace, the room is amazing with whole complimentary mini bar, so convenient that we can always relax in room. We always go to lobby to grab some refreshment after our onsen session to “cool-down” get some juice , or coffee and ice cream. We feel so relaxing the whole time staying at the hotel. We will definitely go back again .
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Price per night from:HK$1,796
Posted onDec 28, 2025
LI66
We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.
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Price per night from:HK$1,642
Posted onDec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night from:HK$3,173
Posted onJan 22, 2024
Anonymous User
Not a bad experience. The hotel provides free round-trip transfer service, but you can only contact the hotel from 1430 on the day of arrival. Dinner is kaiseki cuisine, mainly fish dishes, and you need to walk to the sister hotel nearby (1-2 minutes away) to enjoy it. Breakfast is a set meal and you need to stay in the hotel to eat. The open-air hot spring included in the room is very good and the hygiene level is satisfactory. Other details (including seasonal menus) can be viewed in advance on the hotel's official website.
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Price per night from:HK$1,272
Posted onFeb 6, 2025|Japanese-Style Room
Guest UserIn addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
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Price per night from:HK$845
Posted onAug 2, 2025|Western Room
Guest UserThis is a well-established local hotel that's remarkably well-maintained and spotlessly clean. They offer both Japanese-style and Western-style rooms, both excellent choices. The spacious public bath on the 5th floor is very comfortable; as the hotel wasn't crowded during our stay, we practically had it to ourselves every day. Just under a kilometer behind the hotel, there's a cable car station providing direct access to Mount Rokko, which is incredibly convenient for sightseeing. In the evenings, a delightful summer festival was also held nearby.
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Price per night from:HK$369
Posted onDec 13, 2025
Anonymous User
The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.
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Price per night from:HK$576