Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 14, 2026
G-AV
We had a great 1 night stay at this hotel!
This was a wonderful experience! Although we only spent 1 night here, as this was meant to be an overnight stop between cities in our travel road trip, this left such a good impression on us, that we would like to come back to Akashi just to stay in this hotel again.
The architecture and the hotel design is very cool, 50's kind of vibe, but it's new of course.
The hotel has a club lounge where we could unwind after the drive with complimentary snacks and drinks, including alcohol, and all was free and unlimited.
The room was super spacious and designed nicely, with a huge hot tube jacuzzi, and since we took the ocean view room, the view overlooking the ocean and bridge was just breath-taking 👌
The breakfast was just right, and they totally accommodated my meal requests and accomplished to have a very good result...
5 stars here and I would totally want to come back!
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Price per night from:MXN2,768
Posted onJul 19, 2026|1 Queen Bed Standard City View
XiaotaotaoThis was our top choice hotel for summer school in Kobe, and the school bus stopped right downstairs, making daily commutes incredibly convenient. The hotel's location is excellent, about a 15-minute walk from Sannomiya. Getting to Shin-Kobe Station for the Shinkansen, Sannomiya Station for the JR lines, or simply taking the subway from downstairs is all very easy. There are also bus stops right outside for trips to Rokko or Sannomiya. You can also catch a bus from Shin-Kobe Station, accessible via a connected walkway, to areas like Umie, Kobe Harborland, and Meriken Park. Even trips to the outlet mall and Kobe Airport are easily manageable. So, transportation truly is a breeze.
The hotel itself has a good number of rooms, and the front desk area is grand, spacious, and open. There was a minor hiccup during check-in, but the staff resolved it immediately. We stayed on the 29th floor, the highest non-executive floor, which was relatively quiet and offered fantastic views. We could see the Nunobiki cable car station right next door and the ocean in the distance. At night, enjoying the city lights from our room was truly delightful.
The room was a good size, offering plenty of space to move around, and even had a sofa and a desk, which was perfect for my daughter to do her writing. The two complimentary bottles of mineral water each day tasted great, and the aluminum cans were very light to carry out. The shower had excellent water pressure, making both showering and bathing very comfortable. The hairdryer was a little weak, though, taking a bit of time to dry hair.
Hotel breakfast was an absolute highlight! First, I want to commend every single dining staff member for their meticulous and thoughtful service. We dined in the restaurant every day during our half-month stay, and after just a few days, the staff recognized us. They would always smile and greet us proactively when we entered and exited the restaurant, which felt very welcoming. The breakfast itself was incredibly rich, with a full selection of vegetables and fruits, both in quantity and quality, making the breakfast-included option highly recommended. During this time, we did cause a little trouble once or twice 🙏 and we are truly sorry for that. However, the staff were incredibly friendly and responded very promptly, which deeply touched my daughter and me. Thank you again for your hard work; your service was truly exceptional!
The housekeeping staff were also very thorough and attentive. Every day, as soon as I hung the 'do not disturb' sign and left, they would immediately spring into action. By the time I returned, the room was already spotlessly clean.
We hope to have the opportunity to stay here again for a while next year.
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Price per night from:MXN1,140
Posted onJun 19, 2026
Guest UserExtremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.
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Price per night from:MXN1,531
Posted onMar 31, 2026|Comfort Double Room
Guest UserA very cozy hotel with wonderful breakfasts overlooking the bay and friendly staff. The rooftop offers a magnificent view. The onsen was pleasant. I recommend it. It was a bit tricky finding the exit from the train station, but the hotel staff gave us directions and we managed to find our way. There are a lot of steps when crossing the road, making it impossible with luggage...
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Price per night from:MXN772
Posted onJun 2, 2026
Guest User- Good service
- Beds are comfortable. Room is clean.
- Location is excellent. Right next to a lot shopping center, restaurant and community mall. Also the bay area view is excellent.
- However, breakfast is quite ordinary. I expect more from Marriott.
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Price per night from:MXN1,515
Posted onSep 14, 2025|Japanese-Style Room (10 Tatami)
Guest UserThis hotel is recommended for family trips.
While the entire building exudes a sense of history, both the exterior and interior are extremely luxurious, and the grounds are used lavishly. The hotel's abundant use of natural stone, particularly within the building, and its on-site wedding venue, highlight its former luxury status. While the hotel shows signs of age, it is well-maintained and clean.
The hot spring water is rich and contains a high amount of iron, making it impossible to see the bottom of the tub, and the iron solidifies outside the bathtub. It was a memorable experience for hot spring lovers.
The service was also very courteous, and despite our late check-in, we were accommodated promptly. Breakfast offered a wide selection of Japanese and Western dishes, a wide variety of drinks, and homemade dishes like scrambled eggs and simmered pumpkin. We were very satisfied with both the variety and the taste.
Overall, the hotel offers excellent value for money. It's only about an hour from the Osaka Expo site, making it a recommended base for travelers from Kobe, especially during times when hotel prices in urban areas are soaring.
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Price per night from:MXN599