Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 8, 2026|HOME 3
Yueyang ChenThis was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.
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Price per night from:VND 10,087,660
Posted onJul 26, 2025|Japanese-Style Room 5-8F, Non Smoking
CoCo.Chanel
I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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Price per night from:VND 21,695,271
Posted onJul 27, 2024|[New Standard] East Wing・special Room "85 Square Meters"
Guest UserThe room is large, with Western beds and tatami mats. It is very suitable for a family or a gathering of friends🎈. The room has a dining room. No more than five people can eat in the room. It is very convenient. The private bath is very convenient. The public bath is large and has gold Gintang is very close to the town and the transportation is very convenient.
The breakfast and dinner are super good👍The ingredients are fresh and the cooking is careful👍The drinks in the small refrigerator in the room are free, and the coffee and tea are very good👍Highly recommended
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Price per night from:VND 11,541,527
Posted onAug 1, 2025|Standard Room (Main Building or Annex, Building Assignment Not Available)
Guest UserTravel with family- kids and parents. The location is excellent, right next to the bus stop ( 1 min. Walk). easy to get around the little shopping street without much walking. 711 is right cross the street from the hotel. Staff are nice here, and helpful.
The hot springs are good enough. Nothing fancy, not too big. Three hot springs - gold, silver. One outdoor hot spring.
There are some activities - music, and performance during the night right next to the hotel. The hotel is next to the road, but you can’t hear anything outside. Very quiet and relaxing.
Overall, good price for what you get.
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Price per night from:VND 5,862,116
Posted onMar 31, 2026
Guest User
Our second stay was just as wonderful as the first. The hotel boasts excellent facilities, comfortable rooms, and a beautiful environment. From the balcony, you can enjoy views of Kobe Port Tower, the harbor, and the Ferris wheel. It's also conveniently located close to Nankinmachi (Chinatown) and Sannomiya.
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Price per night from:VND 5,006,900
Posted onApr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
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Price per night from:VND 2,103,054
Posted onJul 2, 2025|Seaside Deluxe (Ocean View Japanese-Western Room With Terrace)
Trip LOVERss
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
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Price per night from:VND 7,677,506
Posted onDec 19, 2025|<Non-Smorking>Standard Japanese Style Room (8-Jo)
ShenqideyanwoThis stay was in a Japanese-style room. The layout was conventional, not very spacious, and a bit dated, but the cleanliness was good. The hotel's two elevators are quite small, leading to long waits during peak hours, which is inefficient. Both breakfast and dinner were delicious and noteworthy.
The bathhouse is divided into public and guest-only sections: the public bath on the 2nd-3rd floors doesn't provide towels but has lockers; the guest-only bath on the GF floor offers hand towels but no lockers, so it's advisable not to bring valuables. Overall, the experience was decent.
The hotel's hillside location makes walking a bit inconvenient, but they offer a shuttle service to the station! You can call the front desk to book it!
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Price per night from:VND 4,058,388
Posted onDec 21, 2025
Guest User
The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!
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Price per night from:VND 2,320,745
Posted onJun 19, 2026
Guest UserExtremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.
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Price per night from:VND 2,421,816