Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 16, 2025
Guest User
This was our first stay, and we were greeted immediately upon arrival and received kind support throughout our stay, making us feel at ease. We enjoyed making marshmallow sandwiches over a campfire, riding on the swings, and watching the adorable sheep roaming freely on the grounds. Just outside the front door, we could see the sheep, and the children enjoyed feeding and petting them, giving them experiences they wouldn't normally have. The air conditioning in the guest rooms was comfortable, allowing us to relax in a warm space, enjoy the view outside, and sip wine. We would definitely like to stay again. Next time, I'd like to try the hot tub.
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Price per night from:THB 11,344
Posted onJul 26, 2025|Japanese-Style Room 5-8F, Non Smoking
CoCo.Chanel
I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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Price per night from:THB 28,501
Posted onFeb 18, 2025
03232867
The hotel's food is excellent, the environment and location are very good, and the shuttle service is very fast, but the hotel does not have a separate hot spring bath, and the pillows in the room are of the same specification, with no choice, which is not very friendly to people who are used to hard pillows.
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Price per night from:THB 14,402
Posted onDec 15, 2025|Japanese-style Room (Main Building Or Annex)
Anonymous User
Chinese-speaking staff at check-in and during meals were a definite plus. This hotel offers great value for money, with spacious榻榻米 rooms. The rooftop onsen, featuring both gold and silver baths, was a fantastic experience. The price included both breakfast and dinner, and the meals were very traditional Japanese; some dishes were delicious, while others weren't quite to my taste.
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Price per night from:THB 6,669
Posted onFeb 21, 2026
Anonymous User
I booked a corner suite, and the room was huge with an amazing view. It had a massive jacuzzi, which was perfect for a relaxing soak after a day of shopping – I felt completely refreshed and ready to go again the next day! Though, I have to say, for Kobe, the price wasn't exactly cheap, so it really depends on what you're looking for.
During the day, there are malls and an Aeon supermarket around the hotel, but there are no convenience stores nearby at night, which was a bit inconvenient. So, remember to stock up before heading back to the hotel. I didn't book breakfast as it seemed to be a set menu, which I'm not a fan of.
Overall, it was a good experience. I'd definitely choose this hotel again if I come back to Kobe.
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Price per night from:THB 5,684
Posted onDec 8, 2025
NicholasTan
Comfortable and soothing ryokan in the heart of Arima Onsen town at the top of a steep hill! Kaiseki was awesome in quality and detailed in appearance! Soothing and relaxing onsen bath with Gold and Silver onsen. Service staff was attentive and helpful, especially the conceige! Free IPA and highball drinks after dinner, too! Nespresso coffee available in the morning. Try it to enjoy the relaxation in Kobe!
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Price per night from:THB 5,804
Posted onApr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
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Price per night from:THB 2,765
Posted onJan 11, 2026
_WeChat27932****
The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
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Price per night from:THB 9,021
Posted onDec 21, 2025
Guest User
The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!
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Price per night from:THB 2,865
Posted onOct 23, 2025|Sheraton Floor Moderate Twin Room Non Smoking
Ms Cheong MaryThe hotel is located in a quiet and safe area. The breakfast selection is good and I liked the good coffee and it was a bonus as they provided paper cup so you can consume your coffee in the comfort of your room.
Will recommend friends to stay in this nice and clean hotel.
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Price per night from:THB 2,830