Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 26, 2025|Japanese-Style Room 5-8F, Non Smoking
CoCo.Chanel
I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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Price per night from:US$847
Posted onJan 11, 2026
_WeChat27932****
The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
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Price per night from:US$268
Posted onFeb 6, 2025|Japanese-Style Room
Guest UserIn addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
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Price per night from:US$80
Posted onOct 23, 2025|Sheraton Floor Moderate Twin Room Non Smoking
Ms Cheong MaryThe hotel is located in a quiet and safe area. The breakfast selection is good and I liked the good coffee and it was a bonus as they provided paper cup so you can consume your coffee in the comfort of your room.
Will recommend friends to stay in this nice and clean hotel.
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Price per night from:US$84
Posted onSep 14, 2025|Japanese-Style Room (10 Tatami)
Guest UserThis hotel is recommended for family trips.
While the entire building exudes a sense of history, both the exterior and interior are extremely luxurious, and the grounds are used lavishly. The hotel's abundant use of natural stone, particularly within the building, and its on-site wedding venue, highlight its former luxury status. While the hotel shows signs of age, it is well-maintained and clean.
The hot spring water is rich and contains a high amount of iron, making it impossible to see the bottom of the tub, and the iron solidifies outside the bathtub. It was a memorable experience for hot spring lovers.
The service was also very courteous, and despite our late check-in, we were accommodated promptly. Breakfast offered a wide selection of Japanese and Western dishes, a wide variety of drinks, and homemade dishes like scrambled eggs and simmered pumpkin. We were very satisfied with both the variety and the taste.
Overall, the hotel offers excellent value for money. It's only about an hour from the Osaka Expo site, making it a recommended base for travelers from Kobe, especially during times when hotel prices in urban areas are soaring.
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Price per night from:US$31