Kobe Hotels with balcony

This was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.

We had an amazing stay at Arimasansoh Goshobessho! From the moment we arrived, the service was exceptional, with a warm and friendly welcome. The hotel & rooms itself are incredibly comfy and cozy, with a warm, intimate atmosphere and a delightful wood scent that adds to its charm. The amenities were excellent, and every detail was thoughtfully prepared to ensure a relaxing experience. The breakfast was delicious and exceeded our expectations (very good French toast, and onion soup) such a great way to start the day! A special thank-you to the hotel staff for their kindness and efficiency in returning the Apple Watch we accidentally left behind—it was much appreciated! Highly recommend this hotel for a peaceful and memorable getaway.

The hotel offers private hot springs, and guests can book a time slot after check-in. There are both indoor and outdoor options, with four types each, ensuring excellent privacy. This is a great alternative for those who might feel uncomfortable using public hot spring pools. Some rooms also have their own private hot springs, but these are all ”silver springs”; if you wish to experience a ”golden spring,” you need to make a reservation. The hot spring environment is clean and hygienic, and the facilities are comprehensive. The shower rooms are spotless. The front desk staff are incredibly helpful and friendly. The hotel also provides a dedicated shuttle service; simply inform the front desk where you'd like to go, and you can also call them to pick you up and bring you back to the hotel after you're done exploring. Highly recommended!

The hotel has a beautiful view, and the rooms are large and comfortable. The room decor is very stylish, and the appliances are all the latest. The service was excellent, and I had a great rest. We opted for breakfast in the room and enjoyed the sunrise and sunset there – it was wonderful. There's also a self-service snack bar with drinks on the 3rd floor – don't miss it! If the weather is nice, be sure to take a walk or bike ride around the hotel area 🚲 – it's so relaxing 😌 I've stayed at several hotels in this area, and this is definitely the best value for money and most comfortable!

The hotel is not located near bus station and transportation is required to the hotel. If you cannot contact the hotel for the transfer (like our case) head on to the tourist information centre and they will help you to contact them for the transportation. Check in is strictly after 2pm, but they will offer to take your luggages to the hotel first while you explore around the Arima Onsen vicinity. Contact them again via information centre when you are ready to check in to the hotel. We were greeted by a lady that dressed up in kimono and guided us to the check in counter. The room is spacious and clean. The view is spectacular and you can hear the birds chirping here and there. The environment is totally pleasant and peaceful. The onsen is very therapeutic and our body feel rejuvenated after soaking. As we opt for room-in Kaiseki dinner, we are able to enjoy full privacy while eating the sumptuous course of dinner that serves by a friendly lady attending to us. In all, it is a great experience.

Excellent stay! I was in town for Ayumi Hamasaki's concert, and the venue was right across the street, just one block away. The hotel is also conveniently located near Citizen's Plaza Station, which is why I chose it. The hotel itself is grand and impressive, with a spacious and comfortable lobby. I arrived in the morning before check-in, so I relaxed in the lobby. There's even a convenience store inside the hotel, making it easy to grab anything you need. The room was very spacious, and the window offered a great view. While it's an older hotel, what truly matters is the comfort and overall feeling for guests, not just having the newest gadgets or facilities.

I was on a solo trip in Kansai for a week, and this was by far the best hotel I stayed at. It's incredibly affordable yet very spacious – I had no problem opening my suitcase. There's even a separate small table, which was super convenient for eating. The bathroom, for a Japanese unit bath, was surprisingly large and had a standard-sized bathtub, not a sit-down type. Plus, the location is truly excellent. It's right next to Sannomiya Station, making it incredibly convenient for dining, entertainment, and exploring. A short walk takes you to the Old Foreign Settlement Daimaru, which is great for shopping and a leisurely stroll. Meriken Park is also just about a 15-minute walk away. The only minor drawback was that there was road construction in front of the hotel entrance, so I had to use a small path to get in. However, there was no noise, and it didn't really impact me as a tourist. I would definitely stay here again on my next visit to Kobe.

Extremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.

I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.

The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.