Family friendly Hotels in Kobe

Hands down best stay so far during my 15 days in Japan and the service is really immaculate. I've been to Japan on several solo trips and this is easily one of the most memorable hotels. The staff are really nice and the hotel room view is incredible. The room they upgraded me to speaks for itself, beautiful bathroom and really good amenities. Although the hotel is situated off the mainland, there is a portliner rail service and also a complementary shuttle service to two of the main stations in Kobe city area. Really value for money.

The hotel location and amenties are excellent, so well situated to other locations. shopping centres and eateries are well within reach and convenient. Hotel's morning breakfast was well spread and good. The staff was very helpful with my concern. Great hotel to visit again for my next visit.

My husband reserved bouquet and birthday cake. While it costs around 8,000yen in total, the hotel forget to deliver them to our room and even asked us to pick up from the lobby ourselves. It does not worth the money.

It’s my second time to visit this hot spring resort. I had good time again.It’s great service as my first time experience. I had the 精進料理 for dinner. The waitress told me the name of the vegetable ,how did the chief cook it and what’s the benefit of my healthy.I really enjoy my birthday vegan dinner. There are two rooms and one yard next to my private bath room. I can see the bird in the yard and enjoy my bath in the room. Great staff , Nice room and definitely will come back again.這次是第二次造訪，因為第一次體驗很好所以選擇生日時候來這裡度假放鬆。餐點是精進料理，女服務生對於蔬菜的解說很詳細，我感受到日本人的文化及專業的服務。很享受的生日晚宴。房間裡包含有日式房跟洋式房及一間私人庭院泡澡浴缸及庭院。早晨拉開紙門可以看到庭院的鳥兒叫，陽光透過樹葉灑落在榻榻米上，喝杯茶走到庭院感受有馬山林的空氣，有淡淡的竹子味道，還可以在自己的浴缸看到綠意的庭院，享受早晨的寧靜。當然早餐也是很棒的享受，健康飲食讓身體沒有負擔，整個人可以沈澱的心靈跟身體的resort.感覺很好還會再來。

その名のとおり、神戸港の一角で、温泉が楽しめます。一階に外来入浴可能な温泉、10階には宿泊客専用の温泉があります。一階の温泉はツツジの紅と新緑の若葉に囲まれており、庭池の緋鯉、いや鮒かな？、にでもなった気分でのんびり休めます。10回の温泉からは海、空が見渡せ、雄大な気分になれます。部屋は温泉旅館とホテルの融合スタイルなのか、半分畳部屋様です。畳部分は使いませんでした。外には広いバルコニーがあり、海が見降ろせます。食事はビュッフェスタイルで、慌ただしい感じ。リゾートホテルなのか、温泉旅館なのか、不思議な感じです。

Pros: service, amenities, Western and Japanese style rooms, food, location Cons: there is no elevator in this old Japanese building, so prepare to walk up stairs; the wifi reception in our room was not reliable We had an absolutely amazingly relaxing stay during our 3-day-2-night trip, enjoying the peace Tocen Goshobo had to offer, as well as their exceptional customer service. I searched high and low to finally find this ryokan with very specific amenities. Since my elderly parents had issues with getting up from the floor had we stayed in a traditional ryokan only, while I wanted to enjoy the full traditional ryokan experience, the Deluxe Suite with Private Hot Spring and Sauna was the perfect compromise for both our wants and needs. The Deluxe Suite has both two full sized western beds that were perfect for my parents, and the tatami sitting room that could be closed off for me to sleep in with my super comfy futon bedding. By no means is the room and experience itself a compromise, as my father kept calling it the ‘Presidential suite’ since it was on the top floor, and we had abundant space with our own onsen attached to the room! The room can fit 6 total guests, and has a secret playroom, a seating nook/area with perfect natural light, a dining room with regular table and chairs (in other ryokans, my tall Caucasian husband commented on how much he missed having actual chairs with space for your legs to stretch when seated), an office, a powder room, two bidet toilets rooms, a space to prepare tea with its own sink in the tatami room, and let’s not forget the massage chair. The room was clean, tastefully appointed, had everything we needed and plenty of space to either gather, or spend some ‘me time’. We opted for breakfast and dinner at the inn, which we looked forward to each day. The breakfast was pleasant and filling, while the kaiseki dinners were amazing. Kobe beef was featured as well as plenty of seafood both nights. We had a great time with our host, Yoshinori Tatebe-san, who tolerated my many questions of ‘what is this?’ or ‘how do we eat this?!’; his professionalism absolutely made our meals a tremendous delight! The location of the ryokan/onsen is ideal, walking distance to everything and right next to a bus stop. It’s in the heart of the Arima area, which has many temples, restaurants, and shops to explore. One cannot deny the outstanding customer service Tocen Goshobo’s team offers. Shout out to Hatsumi and Matsu at the front desk, making sure we were well taken care of, offering absolutely above and beyond service! When Hatsumi was helping me get settled on my first day arrival, I had asked her about the beautiful tokonoma (alcove) that was in the wa****su (tatami room). Unfortunately, I had asked so many questions she couldn’t quite answer me fully! A few days later, she showed me a note where she apparently took the time to think over my question and write it out in English so I would understand the importance of the a

Sheraton is a very safe international hotel chain, he has a certain standard, in the Marriott system, is the positioning of the senior brand. In Sheraton Kobe, his decoration is quite old, and there is a distance from the city. However, the quality of the personnel is basically online. It is also good for Marriott members. Platinum treatment is not falling, but late check-out needs to be discussed. This time there are other itinerary. So there is no late check-out. For Asian guests who do not speak Japanese, they will also explain the hotel facilities in English seriously, and take an English-language instruction paper to the guests. For female guests who stay alone, they will also pay attention to the sense of peace of mind and security that female guests care about. Breakfast is eaten in the restaurant on the first floor. The dishes are more general, but enough to eat; the executive lounge is relatively narrow, and the HH time seats are full, so stop and go out for food. Sheraton Kobe itself is a large building volume. He is configured with railway traffic. There are some shops in the building. The highlights of the facilities inside should be hot springs. Who doesn't love hot springs? There are hot springs without going out, which is great! I like it here, because it is rare. I traveled alone in Japan. The people in this hotel did not discriminate against me, an Asian woman who stayed alone (I checked the online data, and the Japanese really treated foreigners differently! It turns out that I am not just at Dayuan B&B, The Ritz-Carlton Osaka and Mandarin Oriental Tokyo have suffered) At Sheraton Kobe, everything I encountered this time was civilized and courteous, thank them for letting me continue to love the Sheraton brand.

It was my first use. The room was old or old because of the deterioration, but the cleaning was firm. And above all, the staff was kind and polite. I always used the hotel crown palace, but I made this hotel because I had the use of Kobe Airport the next day. I knew the same series as the hotel crown palace and thought, ”I'm sure,,”. The hotel crown palace is also a hotel that the staff is very kind and very favorite. HMI? I thought that the hotel staff in the series would be kind and comfortable to respond to any hotel. I want to use it again.

Nice place, nice view, great service. The Navg here is kind of hard, the GPS bring us to the tunnel underneath. Check out timing is kind of early.. 10am.

I went by car. The parking lot is opposite the multi-storey car park and the inn. It may be a little small if you go by large car. The parking lot on the day of stay can be parked after 10 am. I checked in at 15:00, but I arrived early because it was crowded the day before the Arima Onsen holiday. After taking a walk, I returned to the inn at 14:00. From there, I was allowed to wait for an hour at the front desk. 10 minutes ago, the male staff explained the facilities and emergency exits in the building while saying an extra word that it was a little early. If you are an inn like this, you will serve welcome tea and sweets and entertain you at first, but it may be a shortage of labor. The room had an open-air bath. I was satisfied with the massage chair, but unlike the image I saw in advance, the sheets were laid on the mattress. Did you miss the futon? It was so thin. For dinner, he offered beef and sashimi close to the edge, probably because he was conscious of profitability. The white rice is not sharpened well or it is scalded. The soup stock tastes like the second soup stock, probably because it was taken wrong. When I was sleeping early in the morning, I woke up with the loud sound of dropping the plate in preparation for breakfast. For breakfast, the squid sashimi was messed up, probably because I dropped the plate. He gave it to me without putting it in the envelope at check-out. Thank you very much. No word. I didn't help carry my luggage even though there were three people at the entrance. The family next door was helping me pretending to be unseeing. Older women have high customer service capabilities, and young women have the lowest customer service capabilities. I felt that tradition was obsolete in this way. Arima has other good inns. The inn that cannot be multiplied by hot springs, food and customer service is the worst. I was disappointed.