Mountain View Hotels in Hakuba

During the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service. This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease. Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time. Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism. During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again! In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great.

Saw the snow in my life! ! Blended with nature! The hotel service is good, there are many snow viewing platforms, washing machines, dryers, and complete facilities! Very good!

This is my second time staying at this hotel. It’s very cost-effective. It includes pick-up and drop-off from Hakuba Station, breakfast and dinner, hot springs, and pick-up to other ski resorts! The dinner was delicious and sumptuous! The stream next to the hotel is also beautiful

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

It was snowy so we couldn't go into the hot springs but it was fun.

Transportation is divided into Hakuba Ski Resort Transportation and Hotel Transportation Hotel Transportation: Go: We took the ski resort bus from Tokyo for 6 hours and got off at the Happo Bus Terminal. We took an Uber for the whole morning but no one took the order. Finally, we took the bus to the hotel through the station. NO.4 H3 bus, you can ask the staff for details. The hotel is a stop where the Hakuba Village shuttle bus normally passes, and there is basically one bus every 1 hour. Return: The hotel provides 2 buses to Happo Terminal/Hakuba Station in the morning and afternoon every day. You need to make an appointment in advance. Ski Resort Transportation: Go to Happo/Iwatake/Muchi/Goryu. There are ski resort shuttle buses that run every 1 hour to and from the door. To go to other ski resorts, you have to go to the terminal and transfer for 800 yen (such as Cortina). If there is heavy snow, the shuttle bus is very unpunctual. We also missed the hotel shuttle bus due to the transfer, and it was very difficult to call Uber, so everyone should reserve time.

Treasure Hotel, the owner and his wife are very good, basically meet all the requirements (including snow field pick-up and early use of hot springs), the hotel layout is very warm, many small details make people feel very warm, including the free massage chair after soaking in the hot spring, and free popsicles are provided, It’s not far to go to the snow field. You can let the boss drive it. It’s a great experience to drive for a minute.

This time I stayed in the newly renovated new wing of the hotel. The room was very comfortable, beautiful and hygienic. The view outside the room was very beautiful. The staff were also very enthusiastic. In addition, free drinks and noodles were provided after taking a bath. I will definitely choose it again next time. here

This hotel recommended by Ctrip is very reliable. We spent three days of pleasant vacation here during this free trip. The hotel package includes accommodation, breakfast, and dinner. The price-performance ratio is very high, the variety is diverse, and the taste is very good. The sukiyaki beef for dinner is very fresh and tastes great. The accommodation is very clean, the front desk lady is attentive and considerate, and the owner, Mr. Mucha, also drove himself to pick us up at the station, which touched us deeply. If we have the opportunity in the future, we will continue to choose this hotel as our first choice for accommodation when we go to Hakuba again

The hotel is located on a hillside behind Hakuba Station. It takes about 15 minutes to walk one kilometer through the fields, which is very convenient (it seems that you can also contact the front desk to have someone pick you up). The hotel's dinner is a buffet, with all-you-can-eat sashimi and sushi, and you can enjoy the snow-capped mountain scenery from the restaurant window. Hotel guests can soak in the open-air hot spring for free. The open-air hot spring faces the snow-capped mountains. The experience is very good. There is ice water in the refrigerator in the room, which is not very considerate. The hotel has a sense of history and has many works of art. It is definitely a treasure hotel in Hakuba Village. There are several scheduled shuttle buses every day at the hotel entrance to the surrounding scenic spots, and it is also very close to Ode Park. I will stay here again next time I come to Baima Village!