"This guesthouse might not be luxurious, but it's incredibly clean and tidy. It meets the basic needs of skiers, offering a drying room and laundry facilities (washer and dryer) at a reasonable cost. It's conveniently located, just a 5-7 minute walk from Hakuba Goryu, making it easy to transfer at Escal Plaza for the Hakuba Valley Shuttle to other ski resorts. Plus, it's handy for visiting the hot springs at Escal Plaza. It's very friendly for skiers without a car. The price is fair and reasonable; there were no special price hikes even during Chinese New Year. A special mention goes to the staff, who are friendly and welcoming, always trying their best to assist guests of different nationalities. The only slight drawback is the soundproofing isn't great (though I believe this is a common issue with guesthouses in Japan)."
Featured facilities: Parking, Laundry service (on-site), Restaurant
Very Good
60 reviews
8.2/10
1 night
From US$197
Check availability
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9.6/10
Amazing
CChloe Lim SanThe heart warming and hospitality of this family is one of my best experiences in Japan.
It was my first time traveling to Hakuba and it was snowing heavily. Masanori san was busy with dinner but he had his daughter to pick me up instead (she have left for university so I reckon on normal days, he will have to go out of his way to pick passengers if they needed.) One key thing to note was to specify where you are properly because i took a bus and they didn’t stop me at the interchange but instead they dropped me off at the Hakuba stop (outside North Face shop) so it was quite confusing and they couldn’t find me at first.
The room is very spacious and the morning snowing view was really nice. The free Hakuba shuttle bus is just one minute away and it comes every hour, you can have breakfast at 7/7.30am and take the shuttle bus at 8/9am (might not come on time but just be earlier as there are many others taking the same bus). In house Onsen was decent with hot enough water but will be perfect if only it was outdoors (more for the ventilation and view).
The dinner made by Masamori san was one of the main reasons why I booked this hotel - French cuisine. It is delicately made and ingredients are carefully sourced, you can literally taste the freshness of their ingredients. Book at least one day in advanced!
At 84, their granny got to be the cutest and sweetest, we sang that one or two Japanese song she knew and she was so happy she served us tea, we kind of almost feel bad that she is serving us but after speaking to her daughter knowing that it is working there that keeps her body strong and makes her happy (so during Covid, she was feeling weak).
And also they link up with Lion Gear for all rental of everything you need. You just have to let Masamori san know and he will arrange for them to pick you up at your preferred time. After choosing your gears, he said they will send me to the slopes (went Goryu/Hakuba 47), but they didn’t and instead they sent me to Happo and I had to bring my gears and walked 20-30mins to the bus stops and paid for the V2 buses (the larger buses are not free - so you got to pay 800Yen per person). After I told Masamori san the story, he was really apologetic and immediately called them up. The next day, he got them to compensate me for the trouble and it really did helped ease the not so great experience and time wasting - the Lion gear boss was generous in compensating and explained that it was their new staff and they didn’t follow the previous arrangements.
Supermarket is about 15-20mins walk away, can be pretty cold but the walk is really nice, proper walking path with snow built up like walls.
All in all, I will still rate this place 9/10 for the hospitality and sincerity of this family, the food and the spaciousness of the room! Highly recommend you to go for the French dinner!
__WeChat41020****Dear Mr. Nakamura,
I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba.
From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable.
Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality.
MMidlifeMilesWonderful Stay at Garden Pension Obogurgl
We had an excellent experience at Garden Pension Obogurgl. The location is perfect—just a short walk to the Hakuba Goryu lifts, which made getting on the mountain super easy every day. The pension itself is cozy, clean, and peaceful, with a lovely garden that adds to the charm.
Our room was warm and comfortable, with plenty of space for ski gear, and the communal areas had a relaxed, homely vibe. The hosts were friendly and welcoming, always happy to help with local tips and transport advice.
We especially enjoyed being able to walk everywhere—whether it was to the nearby convenience stores, local restaurants, or just strolling among the beautiful pine trees. The large cherry blossom tree out the front added a special touch to the peaceful surroundings. If you're after a quiet, scenic, and welcoming place to stay in Hakuba Goryu, Garden Pension Obogurgl is a fantastic choice.
GGuest UserThe room is not small for Japan, it is clean and the view outside the window is beautiful. The service is friendly and there is a semi-open-air private hot spring. Although there is no scenery, it is still very comfortable to take a bath after skiing. The restaurant and bar are both very nice. I met the owner and had a pleasant half-day, half-English chat with him. The owner also treated me to many drinks. The only downside is that there is no elevator, which makes it a little troublesome to move luggage. If you want to eat at the restaurant, remember to make a reservation one day in advance.
GGuest UserThe room looks more stylish, but the bathroom is small and smelly... The design of the suite is also strange. You don't need to take off your shoes in the bedroom, but you have to take them off in the living room... The service is really good, and you can pick up and drop off the ski resort at any time! The restaurant is French, you can eat light meals, and the food is pretty good!
__szair0313****The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas.
I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic.
The hotel's location is also good, not far from Mu Pond Ski Resort, making transportation convenient.
What's worth complaining about is the service, which was genuinely subpar. There aren't many English-speaking staff, and communicating with some of the older female front desk staff felt difficult. Plus, the rooms aren't properly cleaned; the toilet and vanity aren't wiped down. They just make the bed and change some towels.
The hotel is a little old, and the facilities are just okay.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
GGuest UserVery welcoming guesthouse owner, the owner family kindly provide me breakfast and shuttle service to bus terminal, which I very appreciate and help my a lot in the snowy conditions.
The bedroom I stayed are clean and tidy. The guesthouse comes with cozy bathrooms, small onsen and even a Finnish sauna room, a very comfortable to stay after a ski day.
What's the best pet-friendly hotel with Breakfast in Hakuba?
Petit Hotel Peter Rabbit (from US$65) and Powder Temple (from US$143) allow pets. But it's better to contact hotels ahead to confirm the situation since pet-friendly rooms are subject to availability. Hope to enjoy your good time with pets during the stay!
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