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I was only able to book a room without a bath or toilet, but the women's toilet was new and very clean and comfortable. The food was hot and delicious. Thank you again!

The hotel is really dirty. Don't wear their slippers. The foot odor is very strong! The food is good, but not as good as it is said to be. The service is actually quite good. Especially the breakfast waiter, who is so handsome! A sports guy with puppy eyes! He has thick black hair and is clingy. He is so manly! ********!

The host is warm and hospitable. He can sell cards for Iwatake Ski Resort. The room is clean and sanitary. There is a small potted plant at the door. The decoration is very warm. The bathhouse is small and nice. It is a good choice for skiing.

The hotel is one kilometer away from the bus terminal, but there are small stops near the hotel to various ski resorts, which is very convenient. I booked a total of 5 nights, including meals. The 5 breakfasts are basically Japanese, very hearty and satisfying! It is a traditional Japanese-style bed and breakfast. The room is on tatami mats and you make your own bed. In some years, the furniture is not new, and you can hear it in the walking room in the corridor, but it is very clean! The quality of the guests is also very good, there is no loud noise, which is much better than the Europeans and Americans who later lived in the hotel! The boss is an old Japanese couple. They don’t talk much and may not always smile like other Japanese people, but in fact they love to help. After dinner every morning, they ask you where you plan to go today, and then pull you there. His map wall helps you plan your itinerary, and the hotel also has a lot of coupons or low-cost ski tickets for ski resort cooperation. Save a lot of expenses. After checking out, you need to change to another hotel. After the boss asks the address, he will send it to the next one, but there are still not many words 😁, thank you for your rigorous and lovely Japanese grandpa Very cost-effective, recommended!

The location is not ideal, you need to take a taxi to get in and out, and there is no heating supply. Basically, even if you don't understand the language, the owners will provide good service and the food is very delicious.

The location is close to the ski resort. The hotel staff is very nice and drive us to the ski resort in the morning and night. The breakfast is also very delicious and there are different dishes every day.

Feels like home. 10 minutes walk away from hakuba goryu escal plaza. a few eatery nearby so nothing to worry about food. No problem to communicate in English. and the owner they are so helpful and they are one of the nicest person I have ever met. yes, i will come back again to hakuba the next ski season, and i will stay here.

The heart warming and hospitality of this family is one of my best experiences in Japan. It was my first time traveling to Hakuba and it was snowing heavily. Masanori san was busy with dinner but he had his daughter to pick me up instead (she have left for university so I reckon on normal days, he will have to go out of his way to pick passengers if they needed.) One key thing to note was to specify where you are properly because i took a bus and they didn’t stop me at the interchange but instead they dropped me off at the Hakuba stop (outside North Face shop) so it was quite confusing and they couldn’t find me at first. The room is very spacious and the morning snowing view was really nice. The free Hakuba shuttle bus is just one minute away and it comes every hour, you can have breakfast at 7/7.30am and take the shuttle bus at 8/9am (might not come on time but just be earlier as there are many others taking the same bus). In house Onsen was decent with hot enough water but will be perfect if only it was outdoors (more for the ventilation and view). The dinner made by Masamori san was one of the main reasons why I booked this hotel - French cuisine. It is delicately made and ingredients are carefully sourced, you can literally taste the freshness of their ingredients. Book at least one day in advanced! At 84, their granny got to be the cutest and sweetest, we sang that one or two Japanese song she knew and she was so happy she served us tea, we kind of almost feel bad that she is serving us but after speaking to her daughter knowing that it is working there that keeps her body strong and makes her happy (so during Covid, she was feeling weak). And also they link up with Lion Gear for all rental of everything you need. You just have to let Masamori san know and he will arrange for them to pick you up at your preferred time. After choosing your gears, he said they will send me to the slopes (went Goryu/Hakuba 47), but they didn’t and instead they sent me to Happo and I had to bring my gears and walked 20-30mins to the bus stops and paid for the V2 buses (the larger buses are not free - so you got to pay 800Yen per person). After I told Masamori san the story, he was really apologetic and immediately called them up. The next day, he got them to compensate me for the trouble and it really did helped ease the not so great experience and time wasting - the Lion gear boss was generous in compensating and explained that it was their new staff and they didn’t follow the previous arrangements. Supermarket is about 15-20mins walk away, can be pretty cold but the walk is really nice, proper walking path with snow built up like walls. All in all, I will still rate this place 9/10 for the hospitality and sincerity of this family, the food and the spaciousness of the room! Highly recommend you to go for the French dinner!

Fully equipped, the landlord is super warm, close to the station, the shuttle bus leads to various ski resorts, convenient!