Family Friendly Hotels in Hong Kong

It is a very nice hotel, it is very convenient to transport anywhere you like in Hong Kong. It nearby has food outlets and shopping places. The great thing is it has a big bathtub to use. After big shopping and walking around in Hong Kong, I need a dip in a hot bath to relax. I will use this hotel again on the next Hong Kong trip. But don't expect there is a nice view from the window, around the hotel only has other commercial and residential buildings. The swimming pool has a lifeguard on duty. It is very safe to swim there.

Great hotel in a good location near metro station. The hotel room is clean and it offers everything you need. The view is amazing and the staff is friendly and kind. You’ll have to wait a bit for checkin as the hotel has many rooms.

Pros 1. Excellent location in Wan Chai with superb accessibility to trams, subway and public buses 2. Room is huge for HK hotel standard 3. Price is reasonable 4. Friendly staff 5. Room come with basic toiletries 6. Comfy bed and aircond is cold enough 7. Come with bathtub! Cons 1. An old hotel with dated design 2. No free bottle water! 3. No free toothbrush and toothpaste 4. Check out time is 11am 5. External window is dirty and couldn’t take any photo from inside 6. Aircond grille is dusty, not being clean regularly Overall, highly recommended if you are looking for comfortable stay as the room is really huge for HK hotel standard and very near to public transport. supermarket just across the road and many 7-11 and Circle K convenience stores around the hotel. Restaurants (non halal) also abundance.

The hotel and its neighbourhood made our stay feels like home! Even we are from Hong Kong, just a getaway trip for the weekend. The location of the hotel is very convenient close to the MTR station, surrounded by many local restaurants and supermarket. Staff are welcoming and friendly. The gym is fantastic, opens 24-hours, with sea view. Good variety of the machines are available. Haven’t got chance to use the infinity pool but it looks cool! Love the “explore North Point” programme that allows visitors to follow the guide, trying some local food with the voucher. It was fun! As a hongkonger we had so much fun to explore and try new things! Would definitely visit again. Highly recommend this hotel for tourists!

Overall, it is an excellent hotel. My family and I enjoyed our stay but not without some speed bumps on the first night. We were expecting a king bed but was given twin beds, as both options were put in the same category in Trip.com, which was puzzling as types of guests for each option would be quite different. Then it was a WIFI issue. In fairness, the staff addressed the two issues expeditiously. Last but not least was dirt on the desk but it was not a big issue in the scheme of things. This is the reason for my rating on Cleanliness. Ignoring the unfortunate first impression, the hotel is in a fantastic location with good food all around (including a foodcourt in the basement), 3-5min walk to Jordan MTR station, 7-11 and the list goes on. In short, I would book Eaton HK again.

房间很温馨很舒适卫生干净，位置很便利.very nice staying.the staff are very friendly. especially the manager Alice. and front desk staff Maggie. concerned Peter.all of them are very nice very professional. I stay this hotel every visit when come to hongkong. for business trip.will definitely come again!

Regrettably, our family endured a series of unpleasant stay during the New Year countdown at this apartment hotel. We deliberately chose this hotel for its renowned artistry and exceptional artistic offerings. With its esteemed status as a luxury hotel, our expectations were set high not only for the hotel's architectural and craftsmanship standards, but also for its service quality. Alas, our experience left much to be desired, as the hotel felt more like an apartment hotel rather than a luxury hotel. Unfortunately, the level of service provided fell well below our expectations. The check-in procedure was notably slow, and we waited nearly 50 minutes for our luggage before having to remind the staff. The duty manager exhibited a disappointing lack of professionalism and courtesy while addressing our inquiries regarding our booking. He drew incorrect conclusions from our outward appearance, causing us to feel offended. We noticed a lack of attention to detail, such as the inconveniently placed buttons for the curtains and blinds. For instance, the button to close the bathroom blind was inconveniently hidden inside the bathroom cabinet, it hard to find for the first time which we have to contact the staff for help. Also the shower door cannot close properly during our stay. Furthermore, we were surprised to discover that certain bathroom amenities came with an additional charge. The journey from the lobby to our hotel room proved to be quite perplexing for first-time guests. The process involved taking a lift to the 10th floor, navigating through the 10th-floor area, and then taking another lift to reach our room. The breakfast is served at level 10, the only cafe restaurant within this apartment. The breakfast is à la carte set menu instead of buffet style, priced at approximately $200 HK dollars per set. As one of the priciest hotels in Hong Kong, it is challenging to justify the steep costs associated with staying here. Other hotels in the vicinity offer superior views and service, such as the Regent and Peninsula. It is difficult to pinpoint any distinctive features or experiences that would validate the considerable expense.

It's strange that the still requested the deposit which has not been required for many years. The light beside my pillow couldn't be turn off. I called front desk and I was told it's the night light. It cannot be turned off. How can you sleep with such bright light next to your face? Finally they agreed to remove the bulb for me. I waited another 30 min for the person do so.

The room not quite big but can accommodate to two persons. It’s a bit far to HK Disneyland, but good thing it’s near and walkable to MRT station, and it’s a big plus in travelling using the daily transport, rather than spending much to taxis or cab. A lot of food stores and restaurants outside if you want to explore the foodstuff. Fresh towels provided daily and I kinda like it.

Stayed on 18/f with partial harbour view. View’s nice but could hear cars passing by. Am light sleeper so requested upper floors but between 18-36 they gave me 18/f. The room stinks a little like carpet being wet or someone pooped inside or sth, lasted whole stay. The sealant of the shower cubicle clearly was off so when we showered water leaked to vanity area and also leaked to toilet side… not a cheap hotel but the quality of the bedroom is really not up to par. Bed’s comfy though but pillows not. Shower and toilet share one door so when I showered while my partner was doing his business in the toilet he had no door to close~~ interesting design. Front desk is helpful.