Best Cologne Hotels
🏨 Discover some of the top areas to stay in Cologne, complete with hotel recommendations. Each neighborhood has its own unique charm, so you can find the one that best matches your travel needs.
Altstadt-Süd
1. a&o Köln Neumarkt
• Standard room rates range from TWD 638 to TWD 16,291. Currently rated 8.1/10 from 101 guest reviews.
• From Private parking to 24-hour front desk and Luggage storage, this property has it all.
2. Trip Inn Hotel Ariane
• Rooms available from TWD 2,173 to TWD 10,026 per night. Rated 7.5/10 based on 194 reviews.
• Wallraf - Richartz Museum is just 0.44 km away
3. art'otel Cologne
• Rooms start at TWD 2,777 per night, with a 9.3/10 rating from 107 reviews.
• Just 0.11 km from The German Sport and Olympic Museum
Cologne City Center
1. Dorint Hotel am Heumarkt Köln
• Rooms start at TWD 3,181 per night, with a 9.3/10 rating from 66 reviews.
• A short 0.23 km to Wallraf - Richartz Museum
2. Hilton Cologne
• Prices range from TWD 5,652 to TWD 40,221 per night, with a guest rating of 8.9/10 from 404 reviews.
• Travelers value its Sauna, Spa, and Massage room.
3. a&o Köln Dom
• Starting around TWD 1,716. Guests have rated it 7.6/10 stars, based on 51 reviews.
• From 24-hour front desk to Luggage storage and Wi-Fi in public areas, this property has it all.
Neustadt Süd
1. Steigenberger Hotel Köln
• Standard room rates range from TWD 3,562 to TWD 22,440. Currently rated 9/10 from 87 guest reviews.
• Just 0.07 km from Volksbühne am Rudolfplatz
2. Trip Inn Hotel Conti
• This hotel offers excellent value with prices from TWD 2,120, and a consistent rating of 6.5/10 based on 42 reviews.
• Ideally located near Volksbühne am Rudolfplatz, just 0.15 km away
3. Chelsea Hotel
• Rooms available from TWD 2,595 to TWD 11,073 per night. Rated 8.1/10 based on 45 reviews.
• Volksbühne am Rudolfplatz is just 0.28 km away
The above hotel prices are based on Trip.com rates for November 30-December 6.
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Breakfast includedCologne CathedralFree cancellationParking availableHotelVery Good 8+Within 1 kmCologne Central Station2 bedsCologne City CenterProperty Type
HotelServiced apartmentApartmentGuest houseVacation homeBed and breakfastBoatVillaHomestayHostelInnProperty facilities & services
Parking availablePoolCurrency exchangeSaunaSpaPets welcomeFree parkingGymElevatorLuggage storage24-hour front deskWi-Fi in public areasEV charging stationLaundry roomSmoking areaWater parkRestaurantGolf courseBarBarbecueConference roomWake-up callCar rentalsairport transfers225 Best Hotels to Stay in Cologne
Find great hotels in Cologne on Trip.com! Read guest reviews, compare the latest prices, and explore hotel details to choose your perfect stay.
Most Booked
Lowest Price
Closest to Downtown
Highest Rated
89
Hotel near Neustadt Süd,Cologne
No. 4 of 4-Star Select Hotels in CologneGym
Private parking
EV charging station
+9
"The hotel is in a great location, not far from Cologne Cathedral and the city's commercial streets. There are Starbucks and McDonald's nearby, as well as a Chongqing noodle restaurant that is very suitable for Chinese stomachs!"
Great
87 reviews
9.0/10
1 night
From TWD 3,465
96
Hotel near Altstadt-Süd,Cologne
No. 5 of 4-Star Select Hotels in CologneSauna
Gym
Private parking
+9
"The breakfast was delicious, and the staff were all friendly. The bathroom even had a bathtub, so I enjoyed a relaxing bath. The bed was comfortable, the view was beautiful, and I was completely satisfied. The hotel was also filled with Seo's works, which was truly stunning. If I stay in Cologne again, I'd definitely book here again."
Great
110 reviews
9.3/10
1 night
From TWD 3,336
99+
Hotel near Cologne City Center,Cologne
Luggage storage
Wi-Fi in public areas
"I had a wonderful stay! The room was clean, modern, and comfortable, with everything I needed. The location is excellent — just a short walk from the train station, making it super convenient for travel. There are lots of food options nearby, from quick bites to great local restaurants."
Great
3 reviews
9.2/10
1 night
From TWD 1,837
54
Hotel near Altstadt-Süd,Cologne
Gym
Public parking
24-hour front desk
+4
"The apartment was clean, nice, and well-equipped. The location of the property is close to the shopping centre."
Very Good
118 reviews
8.0/10
1 night
From TWD 3,744
99+
Hotel near Cologne City Center,Cologne
No. 2 of 4-Star Select Hotels in CologneIndoor swimming pool
Hiking
Sauna
+12
"Overall a great hotel.room size was good.location was excellent.breakfast was probably one of the best we have experienced in Europe.
One downside was the disappointing so called fitness suite..im sorry to say a treadmill,a couple of exercise bikes & a multigym doesnt really add up to a suite..
Also the changing rooms need addressing as there was only 2 booths to get changed in..
Still 9/10 for the Martim Hotel Koln.."
Great
178 reviews
9.2/10
1 night
From TWD 4,303
99+
Hotel near Cologne City Center,Cologne
No. 7 of 4-Star Select Hotels in CologneSauna
Spa
Gym
+8
"The hotel is in a great location, offers excellent service, and boasts spacious rooms, completely breaking the common misconception of cramped rooms in Europe. It's within walking distance of Cologne Cathedral, and there's a supermarket downstairs, making it incredibly convenient. For those driving, there's parking available, and the elevator leads directly to the hotel lobby. Highly recommended."
Great
66 reviews
9.3/10
1 night
From TWD 4,024
81
Hotels in Cologne
Indoor swimming pool
Sauna
Gym
+5
"The pool has come very well in the years and the rooms in the neighborhood also.
The breakfast was very good."
Very Good
108 reviews
8.3/10
1 night
From TWD 3,030
76
Hotel near Mülheim,Cologne
Gym
Parking
24-hour front desk
+6
"Very nice hotel and clean hotel, bery comfortable bed and very friendly staff :)"
Very Good
52 reviews
8.3/10
1 night
From TWD 2,192
99+
Hotels in Cologne
No. 13 of 4-Star Select Hotels in CologneIndoor swimming pool
Sauna
Gym
+8
"An ordinary economy hotel. I stayed here for one night. The location is excellent. It is very close to Cologne Cathedral. The underground parking lot is relatively large. The elevator can directly reach the hotel and the guest room. The room facilities are very ordinary. There is no bottled water. The bathroom door is difficult to close. The glass window is only more than 1 meter high above, and there is more than 1 meter below the wall, which makes the room very depressing.
When I checked in, I thought this hotel was so ordinary and I thought there must be few breakfast options. The next day, I went to the restaurant in the E building and got an unexpected reward. The breakfast was not bad. The croissants were very crispy, and there were ginger and lemons that I could cut myself to make ginger tea or lemon tea."
Great
139 reviews
9.1/10
1 night
From TWD 3,988
65
Hotels in Cologne
No. 17 of 4-Star Select Hotels in CologneSauna
Spa
Massage room
+15
"The room is clean and spacious,
Facilities: comfortable and convenient
Sanitation: very clean
Environment: quiet, convenient transportation, convenient parking, there is a free parking space at night behind the hotel building, pay attention to the parking signs."
Very Good
135 reviews
8.7/10
1 night
From TWD 2,356
Trending places in Cologne
Find top attractions and hotspots in Cologne
Landmarks
Cologne Cathedral
223 hotels
Cologne Central Station
178 hotels
Hohenzollern Bridge
225 hotels
Cologne Chocolate Museum
225 hotels
Great St. Martin Church
225 hotels
Old Street along Rhine
225 hotels
Popular areas
Altstadt-Süd
22 hotels
Cologne City Center
44 hotels
Neustadt Süd
7 hotels
Mülheim
6 hotels
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3 hotels
Mediapark
2 hotels
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Immerse yourself in the vibrant atmosphere of Cologne with our handpicked accommodation options
Premium Hotels in Cologne
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Discover our curated selection of premium hotels in Cologne for your next stay
No.
1
9.3/10
112 reviewExcelsior Hotel Ernst am Dom
Hotel near Cologne City Center, Cologne
"Great location""Great service"
Select dates to view prices
No.
2
9.1/10
93 reviewHyatt Regency Cologne
Hotel near Cologne
"Great location""Great rooms"
Select dates to view prices
No.
3
8.9/10
405 reviewHilton Cologne
Hotel near Cologne City Center, Cologne
"Convenient location""Delicious breakfast"
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No.
4
9.2/10
249 reviewCologne Marriott Hotel
Hotel near Cologne
"Convenient location""Great rooms"
Select dates to view pricesMost-booked Cologne hotels
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Check out these top-booked hotels from the past 30 days!
No.1
8.1/10
102 reviewa&o Köln Neumarkt
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
"Great stay!""Great service"
Select dates to view pricesNo.2
7.5/10
193 reviewTrip Inn Hotel Ariane
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
"Good Location"
Select dates to view pricesNo.3
9.2/10
249 reviewCologne Marriott Hotel
Hotel near Cologne
"Convenient location""Great rooms"
Select dates to view pricesNo.4
8.9/10
405 reviewHilton Cologne
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
"Convenient location""Delicious breakfast"
Select dates to view pricesNo.5
9.1/10
256 reviewCourtyard by Marriott Cologne
Hotel near Cologne
"Convenient location""Easy to get around"
Select dates to view pricesNo.6
6.9/10
139 reviewHotel Leonet
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
"Good Location"
Select dates to view pricesNo.7
7.7/10
53 reviewa&o Köln Dom
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
"Good Location"
Select dates to view pricesNo.8
9.0/10
102 reviewMoxy Cologne Bonn Airport
Hotel near Cologne
"Convenient location""Easy to get around"
Select dates to view pricesNo.9
7.3/10
141 reviewCentro Hotel Arde Koln, Trademark Collection by Wyndham
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
"Good Location"
Select dates to view pricesNo.10
9.2/10
160 reviewMercure Hotel Severinshof Koeln City
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
"Delicious breakfast""Easy to get around"
Select dates to view pricesBest Cologne hotels with breakfast
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Start your day with a tasty breakfast at one of our top hotels in Cologne.
Hyatt Regency Cologne
Hotel near Cologne
Modern, 306 room hotel, located directly on river Rhine in Cologne-Deutz, offering a spectacular view of the famous Gothic Cathedral of Cologne and the old city. The hotel features Regency Club, 2 restaurants, 2 lounges and bars, a health club, indoor swimming pool and extensive meeting facilities. Many of the spacious guest rooms overlook the Rhine, Cathedral and the old city. Opened in May of 1988. The hotel has 6 floors.
9.1/10
Great93 reviewPrice per night from:TWD 6,917
Excelsior Hotel Ernst am Dom
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, just a 4-minute walk from Cologne Cathedral and 6 minutes by foot from Musical Dome. This family-friendly hotel is 16.1 mi (26 km) from Phantasialand and 1.2 mi (1.9 km) from Chocolate Museum.
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 133 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
9.3/10
Great112 reviewPrice per night from:TWD 6,770
Hotel Lyskirchen Köln
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
With a stay at Hotel Lyskirchen, you'll be centrally located in Cologne, within a 10-minute walk of Wallraf-Richartz Museum and Old Market. This eco-certified hotel is 0.9 mi (1.5 km) from City Hall and 1 mi (1.6 km) from Cologne Cathedral.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Self parking (subject to charges) is available onsite.
Stay in one of 105 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
8.6/10
Very Good48 reviewPrice per night from:TWD 3,030
NH Koeln Altstadt
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
Bordering the Rhine River, Lindt Chocolate Museum and Cologne’s city center, the NH Köln Altstadt hotel, formerly known as NH Köln City, is a feast for all of the business or leisure traveler’s senses. Located in the heart of the energetic Rheinauhafen business district, the hotel’s prime location allows visitors to walk all over the Old Town to top local sites including Cologne Cathedral, Kölner Philharmonie, the Roman-German Museum and Köln Messe exhibition center. A short walk to several tram centers including Severinstrasse, Ubierring and Köln Heumarkt stations link travelers to the greater Cologne area. Built in 2002, the NH Köln Altstadt has 204 spacious, plush, modern rooms, many with views of the Rhine or Cologne Cathedral. Guests can seek additional refreshment in the ample spa facility, which includes a sauna, steam bath and relaxation room. For dining options, enjoy the breakfast buffet . Guests can converse and unwind on one of our two terraces: an intimate courtyard or another adjacent to the stylish Unico Bar. The hotel also offers eight meeting spaces and can host events for up to 220 people or 180 wedding reception guests.
9.0/10
Great264 reviewPrice per night from:TWD 3,571
Pullman Cologne
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
This hotel proves that it is possible for a central location to be peaceful. Right in the city center of Cologne, the Pullman Cologne hotel is conveniently close to all of the attractions that make this city so famous, whether it is the cathedral, the River Rhine or the old town. When inside the hotel itself, you will feel the city energy transform into an atmosphere of relaxation. With its spaciousness and its elegant flair, the hotel creates a stylish space for creativity and exciting encounters.
9.3/10
Great105 reviewPrice per night from:TWD 3,607
Adina Apartment Hotel Cologne
Hotel near Cologne
With a stay at Adina Apartment Hotel Cologne in Cologne (Innenstadt), you'll be a 3-minute walk from Cologne Trade Fair Grounds and 9 minutes by foot from LANXESS Arena. This hotel is 2.2 mi (3.5 km) from Cologne Cathedral and 17.4 mi (28 km) from Phantasialand.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Other Side Bar'n'Kitchen serving guests of Adina Apartment Hotel Cologne. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 171 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 49-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
9.0/10
Great68 reviewPrice per night from:TWD 4,437
Mondial am Dom Hotel Cologne - MGallery Collection
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
Our modern rooms and Junior Suites offer the highest level of comfort – perfect for city breaks and business trips.
Enjoy stunning views of the cathedral from our terrace, unwind in the sauna and fitness area, or explore Cologne’s traditional breweries and cultural highlights just around the corner.The Koelnmesse exhibition center is easily reachable – about 15 minutes by car or a 25-minute walk.
Your stylish retreat in the heart of Cologne.
9.6/10
Amazing84 reviewPrice per night from:TWD 7,351
Urban Loft Cologne
Hotel near Cologne
A stay at URBAN LOFT Cologne places you in the heart of Cologne, within a 5-minute drive of Musical Dome and Neumarkt. This hotel is 1.4 mi (2.2 km) from Chocolate Museum and 2.1 mi (3.4 km) from University of Cologne.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at EAT & DRINK, a theme restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 213 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
9.1/10
Great79 reviewPrice per night from:TWD 3,474
NH Collection Köln Mediapark
Hotel near Mediapark, Cologne 1.1% of visitors choose this area
With a stay at NH Collection Köln Mediapark, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and MediaPark. This luxury hotel is 2.9 mi (4.6 km) from LANXESS Arena and 16.7 mi (26.9 km) from Phantasialand.
Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy international cuisine at Restaurant Concerto, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cologne? This hotel has 5952 square feet (553 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 217 air-conditioned rooms featuring minibars and espresso makers. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
9.4/10
Amazing71 reviewPrice per night from:TWD 3,283
Ameron Köln Hotel Regent
Hotel near Braunsfeld, Cologne
With a stay at AMERON Köln Hotel Regent, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and RheinEnergieStadion. This luxury hotel is 17.8 mi (28.6 km) from Phantasialand and 3.1 mi (5 km) from Chocolate Museum.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Cantinetta Trattoria Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
9.6/10
Amazing81 reviewPrice per night from:TWD 3,425
Latest reviews for Cologne hotels
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Browse these genuine traveler ratings and real guest reviews to find the best Cologne hotels.
9.5/10
Amazing
AA WariavwalaExcellent hotel quality and very friendly service. Any issues were promptly resolved by hotel. Highly recommended. BF was excellent and so were the swim pool and sauna.
9.4/10
Amazing
GGuest UserThe hotel is well located, stunning hotel, great facilities. Cleanliness is average because when we arrived, the cupboards had food that did not belong to us and the daily room service was very basic just making the bed, changing some not all used towels, on some days they did not even top up the coffee capsules but overall I would recommend the hotel. Enjoyed their pool table and gym facilities as well.
9.0/10
Great
TTeresa Benedictclose to train station. however I did have a bit of difficulty finding a path to the hotel from the station. Google maps was showing me different directions - the problem is that the station is parallel to the dom and to get to the road level, you have to do down and not up the stairs to the dom. I did not use the facilities or the food. I did appreciate that they had water in the room and fruits at the reception area. They also had left luggage at no charge.
CityClass Hotel am Dom
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
Price per night from:TWD 3,199
8.7/10
Very Good
GGuest UserPlus:
Location: it is really close to cologne station
View: it is great view where you could Rhine river at sunrise it is golden and it is beautiful
Amenities : everything is comfortable. I love the fact they provide carbonated water and can opener for the bottled water. It is small details like that which differs between great and marvelous.
Hospitality: I was really tired when I arrived and the front desk understand my exhaustion. I appreciate that.
Services: storage of luggage available
Kommerzhotel Köln
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
Price per night from:TWD 4,898
8.6/10
Very Good
AAnonymous UserBoth the location and the design of the hotel building itself are top-notch!
The breakfast buffet is also great. Quality control needs to be carefully managed every day😔Sometimes it’s good and sometimes it’s average
Finally, regarding the facilities of the hotel, generally speaking, they are in line with the average level for this price range, but they still look a little bit old 😂
8.2/10
Very Good
GGuest UserThe reception and service were fine. I could tell they spent a lot of time designing a very nice reception and welcome area and I am sure the restaurant is very good. However, I was a bit disappointed with the overall design of the room and the size especially for the price I paid. You go from a “boutique exterior” to an average to okay hotel room. The shower was close to matching the front end of the hotel but the bedroom space, window, noise, TV as well as light design were pretty avg. I had an okay stay but wasn’t that comfortable.
I am grateful to have been put next to the elevator since I was leaving in the middle the night for the airport but I wished the room offered more for the price requested per night I am sorry to say.
8.0/10
Very Good
GGuest UserGreat location. Clean and tidy room- worth the price.
However, had the most astonishing experience in my life with a male receptionist called Sahsa Grass.
Room check in time 15:00. I arrive around 14:20 (I'm yet to have a say in the DB schedule). The front door was closed. Ring the bell. A man opens the door and looks at me like ”wth do you want?”. No hello, no welcome and no smile.
Me: *smile brightly to compensate for his unenthusiastic welcome* Hi, I have a booking here.
Sasha: There are no bookings till 3.
Me: I know. That's fine. I can just wait in the waiting area. *smile*
Sasha: This is not a waiting place, THIS IS A HOTEL.
Me: Hotels have waiting areas (lobbies). *pointing at the lobby* what is that for then?
Sasha: it's for guests.
Me: what am I then?
Sasha: you're only a guest from 3pm.
* I was dumbfounded at this point. Is he actually being serious right now*
Sasha: I'm alone here, I have to go up and down. I can't let you wait inside.
Me: *dump my luggage on the landing infront of the door* I'll stay here then. *NB temperature outside over 35°C*
*Sasha shrugs and closes the door*
Around 5- 10 minutes later I ring the bell again and ask for a refund. There was absolutely no way I could stay in a place where I was treated this poorly.
Sasha: it's not possible. You are free to go anywhere, no one's stopping you. But no refund since it is your decision to leave.
Me: the only reason I'm leaving is because I'm not happy with your customer service!
*Sasha repeats some of the things he said previously. And raises his voice. I raise mine above his.*
Me: You don't get to speak to me that way. No one does.
*pull out my phone to record this incident. Tries to shut the door on my face. I keep my foot. He still pushes it against me- thus, officially physically assaulting.
A few minutes later another guest enters the hotel. I tell him what had just happened. He is shocked. Asks me to come in and speaks to Sasha on my behalf. Sasha repeats the same. The guest lets me wait in his room- note, I was parched and visibly drenched in sweat in the heat.
The next receptionist Jasmine takes over shortly afterwards calls in to inform my room is ready at around 2:45. She was profusely apologetic for her colleague's behaviour and escalates to the owner. NOTE: SASHA WAS ACTING LIKE THE OWNER but the owner is a lovely gentleman of Chinese ethnic origins. He comes down the following morning and profusely apologises for my experience. Offers a full refund, free breakfast and a bag of brownies. I only accepted the latter as not to hurt his feelings and tell him it's my dignity that was injured (these things can't compensate for that). He says Sasha has previous experience as a receptionist and he's surprised by his behaviour. If this were to recur he would be sacked. But now looking at previou reviews looks like I'm not the first.
Don't let this put you off though. I would have given a 5 out of 5 (exceeded my expectations for the price) if not for Sasha Grass (photo attached).
Leaving this note as no guest deserves a holiday ruined and no employer deserves a business ruined because of a sorry excuse of a man like this.
7.5/10
AAnonymous UserCheck in was easy, its a nice hotel right in the town and a walking distantie from the train station. The service was good but did not expect the wellness centrum to be alocated at a different building but still was nice to have use the faciliteiten.
Hotel am Augustinerplatz
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
Price per night from:TWD 3,829
7.4/10
SSteven Good location. All walking distance. stay in the 3 person room, bad part is stay in 4 floor. Without lift. Everyday u need walk up and down. Luggage have to carry all the way up. As old building
Boutique 003 Köln am Dom, Trademark Collection by Wyndham
Hotel near Cologne City Center, Cologne 88.3% of visitors choose this area
Price per night from:TWD 2,138
7.1/10
Xxixi/ccI was a little worried about this hotel after reading the reviews at first, but I put up with it because it's relatively cheap for a single room. The location is OK, one bus stop to the cathedral, and it's easier to find on the roadside. Of course, it's a bit noisy when sleeping near the roadside, and the soundproofing is average (you can hear noises in the corridor). The bed is still a little unclean, the mattress is very soft, and the service of the front desk girl is good when I check in. There is no water boiler in the room, so you have to buy mineral water to drink. The hotel breakfast is also OK, buffet style, relatively rich, and I think it's worth the price
Hotel Ahl Meerkatzen
Hotel near Altstadt-Süd, Cologne 1.1% of visitors choose this area
Price per night from:TWD 2,112
FAQs About Cologne Hotels
What is the average price of a hotel in Cologne for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Cologne this weekend is TWD 6,653 per night. For a 4-star hotel, the average cost is TWD 8,337 per night. If you're looking for a luxury experience, 5-star hotels in Cologne this weekend typically cost TWD 20,079 per night.
How much do hotels in Cologne cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Cologne during weekdays is TWD 5,786 per night. For a 4-star hotel, you can expect to pay around TWD 7,120 per night. If you're seeking a luxury stay, 5-star hotels in Cologne generally cost TWD 18,987 per night on weekdays.
What are the best places to stay in Cologne?
Some of the best places to stay in Cologne are near popular attractions like Cologne Cathedral and Hohenzollern Bridge, offering easy access to key sights and amenities.
What are the top hotels in Cologne near Cologne Cathedral?
Some of the top hotels in Cologne near Cologne Cathedral include Hilton Cologne (from TWD 5,652), Boutique 003 Köln am Dom, Trademark Collection by Wyndham (from TWD 1,579) and a&o Köln Dom (from TWD 1,716), all offering easy access to Cologne Cathedral, making them ideal for visitors looking to explore the area.
Where can I find the best hotels in Cologne?
Cologne has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, a&o Köln Neumarkt (from TWD 638), Steigenberger Hotel Köln (from TWD 3,562) and Trip Inn Hotel Ariane (from TWD 2,173) are preferred hotels.
What's the best pet-friendly accommodation in Cologne?
B&B HOTEL Köln-City (from TWD 2,311), B&B HOTEL Köln-West (from TWD 2,147) and Buchholz Downtown Hotel (from TWD 4,001) allow pets. Take your pets with you during your stay!
What is the best spa hotel in Cologne?
Getting tired after a long walk? Dorint Hotel am Heumarkt Köln (from TWD 3,181), Hilton Cologne (from TWD 5,652) and Mercure Hotel Severinshof Koeln City (from TWD 2,688) provide highly rated spa services.
What are some hotels with pools in Cologne?
Hotel Lyskirchen Köln (from TWD 2,595), Maritim Hotel Köln (from TWD 4,072) and Adina Apartment Hotel Cologne (from TWD 4,343) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Where can you find hotels with excellent breakfast in Cologne?
Cologne Marriott Hotel (from TWD 5,962),Hilton Cologne (from TWD 5,652) and Hyatt Regency Cologne (from TWD 6,233) provide high-quality breakfast. Start your day with fresh, delicious breakfast!
Where can I find the best hotel discounts in Cologne?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
Cologne Hotels Info
Highest Price
TWD 39,401
Lowest Price
TWD 2,201
Number of Reviews
13,120
Total Properties
225
Weekday Avg. Price
TWD 5,944
Weekend Avg. Price
TWD 6,885
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Popular Cologne Hotels
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