Beijing Dongdan Hotel

Beijing Dongdan Hotel Reviews

Beijing Dongdan Hotel

No. 120 Dongdan North Street, Dongcheng District, Beijing, 100005, ChinaSee Hotel Details
Beijing Dongdan Hotel
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Guest Reviews

9.2/10
Very Good
1569 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(1569)
Positive reviews(1498)
Reviews with photos/video(168)
Easy to get around(254)
Convenient location(225)
Close to metro(131)
Small room size(77)
Delicious breakfast(47)
Friendly front desk staff(33)
Stayed multiple times(17)
Delicious buffet(12)
Negative reviews(71)
320017****
Business King Room
Stayed in Dec 2025
Business traveler
2 review
9.0/10
Great
Posted on Jan 17, 2026
Conveniently located near the subway and hospital, both within walking distance. The breakfast offers a good mix of Western and Chinese options.
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Response from Property: Dear Guest, Thank you so much for choosing Dongdan Hotel and sharing such a detailed stay experience. We are especially grateful for your generous sharing of real photos of the hotel! These photos allow more people to directly experience the hotel's environment and services, which is a particularly valuable support to us. Regarding your mention of convenient transportation—with the subway and hospital within walking distance—this is precisely our advantage as a hotel located in the heart of Dongdan. We have always hoped to leverage this convenience to save you the hassle of traveling and running errands. The breakfast, offering both Chinese and Western options, is another detail we've carefully crafted to meet the diverse dietary needs of our guests. Your recognition and sharing are the driving force behind all our staff's progress. In the future, we will continue to uphold quality and refine every service detail. We eagerly anticipate your next visit to Beijing and wish you a pleasant stay and all the best!
Weishanzhuwangzi
Superior Room (2 Beds)
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Jan 4, 2026
Extremely close to Xiehe Hospital, a very convenient location. It's also easy to get around, just a few minutes to the Dongdan subway station. You can walk directly to Wangfujing as well. The front desk staff were very friendly, and room service was quick.
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Response from Property: Dear Guest, Thank you so much for choosing Dongdan Hotel and for sharing such a comprehensive and detailed review! Your high praise for our "extremely close proximity to Peking Union Medical College Hospital and convenient transportation," as well as your affirmation of our "excellent front desk service and prompt room service," has greatly encouraged and warmed our entire team. Every effort we make is made even more meaningful by your recognition. Your praise of our "location advantage" is precisely the core of our efforts to create a convenient travel experience for our guests—the hotel is adjacent to Peking Union Medical College Hospital, within walking distance, greatly facilitating medical treatment or visits; it's only a few minutes' walk from Dongdan subway station, and Wangfujing Pedestrian Street is just a short walk away, saving you the trouble of traveling for business, sightseeing, shopping, or daily commutes. Your satisfaction with our "high-quality service" is our unwavering commitment: the front desk team undergoes professional training to respond to every need with enthusiasm and patience; and our room service has established a rapid response mechanism to ensure your accommodation needs are addressed promptly, allowing you to stay comfortably and worry-free. In addition to its convenient location and efficient service, we continuously optimize room hygiene and facilities, complemented by thoughtful services such as a self-service laundry room and traditional Beijing-style flower tea, striving to add convenience and warmth to your stay in every detail. Your positive feedback is our greatest motivation. We will continue to refine our service quality, uphold our core strengths, and create a better stay experience for every guest! We eagerly anticipate your next visit to Beijing and look forward to welcoming you back to Dongdan Hotel with our unwavering professionalism and attentiveness! Wishing you all the best!
Anonymous User
Superior Room (2 Beds)
Stayed in Oct 2025
Other
9 review
8.7/10
Very good
Posted on Nov 20, 2025
I was in Beijing for medical treatment at Peking Union Medical College Hospital. Initially, I booked a room at the Chongwenmen Hotel, but I had to take a taxi every time. Then I switched to this place, and it turned out to be much better than expected. It's small but has everything you need. Since I was just there for treatment, I didn't have high expectations. It's within walking distance to the hospital, and the hygiene is great. Overall, I'm very satisfied. The room had heating, and the shower water was good – very convenient. It's right on the street with a bus stop outside, which is great for a hotel. They even provided snacks, drinking water, and a hairdryer. The room was indeed small, a bit cramped, but I wasn't planning on doing much in the room anyway, so it wasn't an issue.
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Response from Property: Dear Guest, Thank you so much for choosing our hotel and taking the time to share such a detailed and heartfelt review. We are especially grateful for uploading photos of the room and snacks, allowing more people to experience the true atmosphere of your stay! Seeing that you switched from the Chongwenmen Hotel, which required a taxi ride, to our hotel so you could go to Peking Union Medical College Hospital, and then gave us high praise such as "better than expected" and "very satisfied," has warmed and encouraged all of us. Your comment that "though small, it has everything you need" perfectly aligns with our initial intention to create convenient accommodations for medical guests – understanding that your core need is convenient access to medical care, our location is advantageous because it's within walking distance of Peking Union Medical College Hospital, saving you the trouble of taking a taxi. At the same time, we strive to provide the basic amenities: a clean and hygienic environment, ample heating, comfortable shower water, and complimentary drinking water, a hairdryer, and snacks, all to ensure you can rest comfortably during your medical visits. Although the room is indeed relatively compact, your understanding that "it's fine if you don't do anything in the room" is incredibly touching. The bus stop right outside adds to your convenience, and your appreciation for these details makes all our efforts even more meaningful. Moving forward, we will continue to uphold these core strengths, continuously optimizing details such as hygiene, cleaning, and basic amenities to live up to your trust and recognition. We eagerly anticipate your next visit to Xiehe Hospital and hope you will choose our hotel again. We wish you and your family good health and all the best!
M2dms6ifu****
Budget Single Room
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 24, 2025
This must have been a special offer room, it was a corner loft with stairs, and even the bathroom had steps. It was inconvenient for me, and I didn't ask clearly at the time. I won't be staying there again. Everything else was great, though.
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Response from Property: Dear Guest, Thank you for choosing Dongdan Hotel and for sharing your honest experience! We are delighted to receive your positive feedback that "everything else was great," which is an affirmation of our core strengths in service, cleanliness, and location, making all our staff very happy. Regarding the room type you mentioned, it is indeed a high-value special offer room, and we have clearly marked the staircase design in the passageway on the OTA booking page to help guests understand the room type's features in advance. We sincerely apologize for the inconvenience you experienced due to the staircase after check-in, as you may not have noticed this detail when booking. We fully understand that the staircase design may have caused you some inconvenience and regret that we were unable to provide you with a smoother stay. Going forward, we will further optimize our notification methods: we will enhance the visibility of room type details on the OTA page, and the front desk will proactively remind guests of the relevant features of the special offer loft rooms to help everyone more accurately choose a room type that suits their needs. If you plan to visit Beijing again in the future and require accessibility services, please contact us in advance. We will prioritize reserving a step-free, well-proportioned room for you, striving to provide you with a more comfortable experience. Thank you again for your understanding and feedback; your suggestions help us continuously improve our service details. We wish you all the best and a pleasant journey!
Danuonuoya
Guestroom (2 Beds)
Stayed in Aug 2025
Couple
32 review
9.0/10
Great
Posted on Sep 15, 2025
The hotel is very close to the subway, making it super convenient for getting around. The breakfast is also quite good with a nice variety of options. Plus, there are several restaurants nearby and two Holiland bakeries, where the cakes are absolutely delicious! 😋
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience. We especially appreciate the thoughtful addition of real photos of the hotel; these vivid images allow future guests to better understand the hotel's features, which is invaluable to us! We are delighted that you experienced the hotel's convenience and thoughtful design: its proximity to the subway is designed to save you travel time and make every journey easier; and the carefully prepared and diverse breakfast aims to energize your morning. We are also delighted to learn that you discovered nearby restaurants and two Holiland bakeries, and enjoyed delicious cakes – these excellent amenities in the surrounding area offer more choices for your palate and make your stay even more fulfilling. Thank you again for your recognition and sharing. We eagerly look forward to welcoming you back in the future. We wish you smooth travels and a life filled with sweetness and surprises!
Guest User
Family Room
Stayed in Aug 2025
Family
3 review
10/10
Outstanding
Posted on Sep 11, 2025
I had a great 4-day, 3-night stay at the hotel. The room was spacious, beautiful, and had all the necessary amenities. The room price was affordable compared to other hotels in Beijing. I needed a late check-out, and the hotel was very helpful. The staff were friendly and always greeted us with a smile. There was a cute little robot that delivered food to the rooms. There are plenty of restaurants nearby, which is very convenient. The hotel is about 400 meters from the subway station and about 500 meters from China University of Petroleum. I’ll definitely stay here again when I visit Beijing.
Response from Property: Dear Guest,Thank you very much for taking the time to share your pleasant stay experience. We are truly delighted that you enjoyed a spacious and comfortable room, thoughtful late check-out service, the warm hospitality of our staff, and the cute in-room food delivery robot service.However, we would like to confirm a small detail with you. The information you mentioned, such as "about 500 meters away from China University of Petroleum," does not match our hotel's location. We suspect you might have accidentally mixed up the hotel you stayed at and sent the review to us by mistake.Even so, we are sincerely happy that you had a satisfying trip. If you plan to travel again in the future, you are welcome to pay attention to our hotel. We look forward to having the opportunity to provide you with an equally high-quality accommodation experience. Wish you a pleasant life!
_WeChat271179****
Superior Queen Room
Stayed in Aug 2025
Other
1 review
9.5/10
Amazing
Posted on Sep 9, 2025
The room isn't large, but it's very clean. The location is excellent: it's very close to the subway station and Xiehe Hospital, and Tiananmen Square is also within walking distance. The hotel's lunch buffet is also a good option, especially if you get a group deal online for just over 30 RMB per person.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you so much for taking the time to share your stay experience. Thank you for sharing your hotel photos, allowing more people to get to know us firsthand! We are deeply pleased to hear that, despite the small size of the room, the cleanliness was excellent. Hygiene is always a fundamental standard we uphold. Our hotel's prime location, adjacent to the subway, close to the Union Hospital, and within walking distance of Tiananmen Square, is convenient for our guests, and we are delighted to offer this convenience. Thank you also for your appreciation of the lunch buffet and the value for money offered for our group booking of over 30 people. This is part of our ongoing effort to enhance the guest experience. We will continue to maintain quality in all aspects and continually improve every detail. We look forward to providing you with a comfortable stay again in the near future!
Wei29
Guestroom (2 Beds)
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Jan 19, 2026
The size of the room is adequate for two persons. Location is superb, very convenient and the hotel breakfast is good too
Response from Property: Dear Guest,Thank you very much for choosing Dongdan Hotel and sharing such a heartwarming stay experience! We are greatly encouraged by your recognition of the room size being perfect for two guests, the hotel's prime and highly convenient location, as well as your praise for our delicious breakfast.Nestled in the prime area of Dongdan, our hotel is within walking distance of subway stations, shopping districts and Peking Union Medical College Hospital. We have always hoped to spare you the trouble of long commutes whether you are traveling or on business. Our rich and tasty breakfast is also a small token of our care, intended to kickstart your day with great energy.Going forward, we will continue to uphold our commitment to quality and refine every service detail, striving to provide a more comfortable stay experience for every guest. We sincerely look forward to welcoming you back to Dongdan Hotel on your next trip to Beijing. Wish you a happy life and all the best!
Bwei
Guestroom (2 Beds)
Stayed in Dec 2025
Traveling with friends
26 review
10/10
Outstanding
Posted on Jan 15, 2026
The location is superb, using DiDi to everywhere is easy too. There are a lot of eateries nearby, metro station is very near, and the buffet breakfast is good with many choices.
Response from Property: Dear Guest,Thank you very much for choosing Dongdan Hotel and sharing such a wonderful review! We are truly honored by your recognition of our hotel's prime location, as well as your compliments on the convenient Didi rides, proximity to the subway station and plenty of restaurants nearby. We have always strived to offer our guests great convenience in traveling and dining with our favorable location, sparing you from unnecessary trips.We are even more delighted to learn that you were satisfied with our buffet breakfast with a wide variety of options. We carefully curate a diverse range of dishes to ensure you start your day with a delicious and satisfying meal full of energy.Going forward, we will continue to uphold our commitment to quality and refine every service detail, striving to provide a more comfortable stay experience for every guest. We sincerely look forward to welcoming you back to Dongdan Hotel on your next trip to Beijing. Wish you a happy life and a smooth journey!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2025
Couple
10 review
9.0/10
Great
Posted on Jan 13, 2026
Great location, just off the shopping street and very close to metro. There was a bit of a smell a couple of nights and the staff more or less ignored us. But overall, it was a good stay. Small room, warm. Everything we needed.
Response from Property: Dear Guest,Thank you very much for choosing Dongdan Hotel and sharing such a detailed stay experience! We are greatly encouraged by your recognition of our hotel's prime location right next to the shopping street and within walking distance of the subway station, as well as your comment that our rooms are compact yet warm and well-equipped with everything you need.At the same time, we sincerely apologize for the odor issue you encountered on several nights and the fact that our staff failed to respond to your needs properly. Regarding the odor problem, we will immediately arrange for our engineering and housekeeping teams to conduct a comprehensive inspection of the ventilation systems and drainage pipes of all guest rooms, strengthen daily cleaning and deodorization, and completely eliminate potential odor hazards. For the delayed response to your needs, we will strengthen service awareness training for all staff, improve the guest request response mechanism, and require employees to actively patrol guest rooms and respond to guest needs in a timely manner to prevent such incidents from happening again.We are truly touched by your understanding and tolerance, as you still gave an overall positive comment of "a pretty good stay" despite pointing out our shortcomings. Going forward, we will take your feedback as an opportunity to comprehensively optimize our services and facilities, striving to provide a more comfortable stay experience for every guest.We sincerely look forward to welcoming you back to Dongdan Hotel on your next trip to Beijing, with our improved services! Wish you all the best and a pleasant life!
Mantianfeisha
Guestroom (2 Beds)
Stayed in Dec 2025
Solo traveler
24 review
10/10
Outstanding
Posted on Jan 10, 2026
Great location with convenient transportation. The staff are very friendly and it's super handy for anyone visiting协和医院 (Peking Union Medical College Hospital) nearby. The prices are reasonable, and it's really close to Wangfujing Street and Tiananmen Square.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！萬分感謝您選擇東單賓館，並給予如此全面的好評！您對酒店 “地理位置優越、交通便利”“服務態度好”“靠近協和醫院就醫方便”“價格合理”，以及 “到王府井大街和天安門都很近” 的認可，讓我們全體團隊倍感振奮與榮幸。我們深知，對於來京就醫或出行的賓客而言，便捷的區位、貼心的服務與高性價比的體驗至關重要。酒店毗鄰協和醫院，步行可達王府井大街、天安門等核心地標，加之完善的交通網絡，正是為了滿足您的各類出行需求。而熱情專業的服務團隊，也始終以賓客為中心，力求為您的旅途增添温暖。您的滿意是我們前進的最大動力，未來我們會繼續堅守品質初心，不斷優化服務細節，力求為每位賓客帶來更優質的入住體驗。熱切期盼您下次來京時再次選擇東單賓館，我們將以一如既往的用心，迎接您的歸來！祝您一切順遂，萬事舒心！
Gu Family
Guestroom (2 Beds)
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 11, 2025
One of the best hotels we stayed at in Beijing! Super close to the metro, with lots of food options right outside the door. Plus, we even received a little welcome gift bag! such a nice touch :)
Response from Property: Dear Guest,Thank you so much for such a wonderful review! We are truly encouraged by your kind words that we are "one of the best hotels you've stayed at in Beijing" – the entire team is thrilled to hear this!Being close to the subway and having plenty of dining options nearby are exactly the conveniences we hope to provide to enhance your journey. And we're especially happy that the little welcome gift made you feel cared for – that's what warms our hearts the most.Your recognition is our motivation to keep improving. We sincerely look forward to welcoming you again soon. Please feel free to reach out to us for anything you need during your next stay!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2025
Couple
3 review
9.5/10
Amazing
Posted on Jan 11, 2026
The hotel is located just beside the Dongdan subway station and the price is very reasonable for the convenience. The room is clean although I notice a minor annoyance that cigarette smell from another room would somehow drifted into my room if I don't keep the bathroom fan on constantly. Staff are friendly and attentive. Facilities are consistent for the class of the hotel and we are happy with what is available.
Response from Property: Dear Guest,Thank you very much for choosing Dongdan Hotel and sharing such a detailed stay experience! We are greatly encouraged by your recognition of our hotel's "prime location right next to Dongdan Subway Station with a very reasonable price considering the convenience", "clean rooms", "friendly, enthusiastic and attentive staff", as well as "facilities that match its grade", which further strengthens our determination to provide heartfelt service.At the same time, we sincerely apologize for the unpleasant stay experience caused by the smell of smoke from the adjacent room drifting into yours when the bathroom exhaust fan was not kept on continuously. In response to this issue, we will immediately arrange for our engineering team to conduct a comprehensive inspection of the guest room ventilation system and rectify the hidden danger of odor cross-flow. We will also strengthen smoking control guidance for guests and add prominent reminders for using the exhaust fan in the bathroom, so as to prevent similar problems from happening again through multiple measures.Your detailed feedback is an important direction for us to optimize our services. In the future, we will continue to refine every detail and improve the overall quality of stay. We sincerely look forward to welcoming you back to Dongdan Hotel on your next trip to Beijing and will greet you with improved services! Wish you all the best and a pleasant life!
Anonymous User
Superior Queen Room
Stayed in Nov 2025
Other
14 review
7.0/10
Posted on Dec 27, 2025
The room was small, but it had everything one needs, very functional and clean. The only downside was the front desk staff's attitude, which was quite subpar compared to other hotels – very impolite. I wonder if it's because they're in such a prime location that they don't lack customers, so they don't bother to consider guests' feelings when speaking.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Dongdan Hotel and for sharing your honest experience! We are very pleased to receive your positive feedback on the room: "The room is small, but it has everything you need, it's quite functional, and it's very clean." This shows that you appreciate our efforts in space utilization and cleanliness, for which we are deeply grateful. However, we sincerely apologize for the issue of the front desk service attitude you mentioned! This is by no means our service standard, much less our attitude towards guests. The service tenet of state-owned hotels is "Guests First," and regardless of location, we prioritize the experience of every guest. Your valuable feedback has served as a wake-up call, prompting us to deeply reflect on our shortcomings in service management. We have immediately taken the following corrective measures: We will immediately review the surveillance footage from the time of the incident, conduct a serious interview and retraining session with the employee involved, and clarify service standards and professional ethics. Next, we will strengthen service awareness by organizing a review and training session for all front desk staff, revisiting service etiquette, and emphasizing the importance of being proactive, enthusiastic, and courteous to guests. Furthermore, we will establish a long-term monitoring system and introduce a more stringent service quality supervision mechanism to ensure that every guest enjoys professional and attentive service. Your criticism is a profound lesson and a valuable opportunity for improvement for us. We sincerely hope to have the opportunity to serve you again and let you see a continuously improving Dongdan Hotel. Thank you again for your understanding and feedback. We wish you all the best and a pleasant journey!
Zhuyulin
Budget Single Room
Stayed in Oct 2025
Other
10 review
7.5/10
Posted on Nov 14, 2025
I've stayed here many times before and usually had a good experience, but this time it wasn't great. I left a message in advance, but didn't get any feedback, and the staff at check-in weren't very friendly. On top of the room being small, the soundproofing was also poor. My stay this time was quite disappointing.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for providing the information about your message channel. We sincerely apologize again for any inconvenience caused by your stay. After receiving your reply, we immediately reviewed all records for economy single rooms in November, including order notes, hotel inbox messages, customer service logs, and all other channels through which messages could be received. However, we were unable to find any message you left via the "Send a message to the hotel" function. Based on your description, we suspect that you may have sent your message to the booking website, but due to an oversight in the platform's message transmission process, it failed to be synchronized to the hotel's backend in a timely manner. Our hotel has clear service standards. Any guest notes or messages included in the order, whether special requests or other requests, will be addressed promptly. Even if some requests cannot be met due to objective conditions, we will communicate and explain to you in advance during check-in and will never ignore them. We are deeply sorry for the misunderstanding and inconvenience caused by this communication failure. Going forward, we will proactively communicate with our partner booking platforms to optimize the message synchronization mechanism and strengthen our internal order verification process to prevent similar situations from recurring. Regarding your previous feedback on the service staff's attitude, relevant training is underway; a batch of soundproof windows has been replaced, and soundproofing improvements are being implemented step by step to provide you with a more comfortable environment for your future stay. Thank you again for your honest feedback, and we kindly request another opportunity to make amends. If you have future stay plans, you can book directly through the hotel's official channels and leave a message; we will prioritize processing your request. We wish you all the best!