Boutique 003 Köln am Dom, Trademark Collection by Wyndham

The Good: - Location is right in the middle of everything and few steps from the Cologne Cathedral and the Cologne Central Station. - Most of the staff were nice and helpful. The young lady (she had curly hair) and the Dutch man were amazing and friendly! - The room given to us was huge! It had a living room. - The price was affordable considering we went during peak holiday season with the Christmas markets open. The Bad: - We were on the 5th floor and the lift was only until the 4th floor. We had to carry our luggages up 2 flights of stairs to get to our room. Also the lift was tiny! It could only fit 2 persons or 1 person with luggage. - Heating was not working. When we arrived, we were wondering why we had 2 portable heaters (with 1 not working), we realised the radiators were not working! - The bathroom stank the whole room everytime we came in from outside. It seemed to come from the drainage. - The bathroom has a huge window (not frosted, no curtain) that makes you uncomfortable when showering! I had to turn the lights off at night so I wasn't visible from outside. And during the day, I had to crouch. - The shower cubicle was so tiny! I kept hitting the shower lever so the temperature kept changing while showering. I had to leave the glass door open so I can move. - The sofas in the living room had stains. - The king bed was actually 2 single bed beds placed side by side and I kept falling into the middle crack. - The mattress had a lump in the middle. It was uncomfortable. - There was 1 female staff (older lady), who was rude. We asked to collect our luggage we left after we checked out and she had this pissed off expression like we bothered her for asking. I had high expectations as I have stayed in Wyndham hotels before and this hotel was not up to par.

Not really clean, with no water for 2 hours. Amenities not good. Only because it is only 2-minutes walk located to the main train station and cathedral, you could consider booking a room here

First impressions I'll have to be honest and say it wasn't great . Then the more we got a feeling of the area & the room & its amenities we took a step back and realised it's not bad at all. It certainly isn't the Ritz, but you sometimes have to take a step back and accept for what the price we paid in a major city with a brilliant location. It's a very good deal. Room. The cleaner was very nice she came in every day for the basic jobs, comfortable bed, lovely, big pillows, hair dryer shower good pressure and comfortable for our size etc etc. We chose the breakfast which we knew it was going to be continental style, Ok for the 3 days but limited and same each morning. Muhammad, the general manager, is such a likeable guy. Everything we asked, he sorted.thanks, mate. The guys in the breakfast hall are all helpful & polite. Remember, those who are looking for a major hotel it's not that, but we see our trips around citys as just needing a base. we spend most of the days out once we've left the room. So a refresh bed, shower, room, location, all fine. There are plenty of things to pick holes at, but be open-minded, and it's fine. Ian AnneMarie Uk.🇬🇧👍

It’s a nice hotel but a little confusing 🫤 the reception is in a separate building

There were no proper lighting fitted. Not a good experience as well. Bathrooms were not good and very little light

Close to the main train station, comfortable bed, friendly staff.