Haikou Beach Hotels

Sofitel was our top choice when we visited Hainan last year, and we made the same excellent decision this year. Overall, we're very satisfied with our experience, especially the attentive service from the executive lounge and front desk staff. They prepared our room according to our needs in advance. It's a great option for a transit stay when arriving or departing the island. Highly recommend!

After staying at Four Points by Sheraton Sanya, Yalong Bay Mangrove Tree Resort, Hilton Wenchang, and InterContinental Sanya Haitang Bay, this hotel was by far the best maintained. The room had no strange smells and wasn't damp. The breakfast was the most abundant and delicious, and the views were quite good too. It's an excellent choice for a transit stay.

I was planning a two-day weekend getaway in Haikou and wanted to pick a five-star hotel with an executive lounge. After much deliberation, I chose The Langham. However, upon arrival, I found out the lounge was under renovation and service was moved to the lobby bar. Nobody informed me of this when I made the reservation. Trip.com's solution was for me to cancel my executive seaview room and rebook a basic city view room with breakfast, while still keeping my original seaview room. I accepted this. What I liked: The high floor offers unbeatable sea views, the cleanliness was excellent, soundproofing was great, the bedding was very comfortable, and breakfast was also good. Areas for improvement: No butler proactively contacted me. The room's furniture layout was a bit odd; the cabinet placed alone in the middle of the room felt out of place. The coffee provided was drip coffee, so I couldn't figure out the purpose of the French press. The overall hotel style is suitable for women and leans towards business travelers.

Our family stayed at the hotel, and our butler, Fiona, provided exceptionally attentive and thoughtful service. She proactively contacted us even before check-in to meticulously arrange everything, including helping us upgrade our room type and offering complimentary breakfast. During our stay, she continuously followed up, always checking on our comfort, and was very quick to respond to any requests. The hotel boasts an excellent sea view with a wide vista and outstanding scenery. The children's swimming pool has plenty of shade, so it's mostly protected from the sun during the day, which deserves high praise. The adult swimming pool is huge, the water is crystal clear, and it's not crowded, making for a fantastic swimming experience. The hotel also organized children's activities in both the morning and afternoon, which the kids absolutely loved. With the thoughtful butler service and beautiful sea views, we were very satisfied with our stay this trip.

Perhaps because I'd heard so many negative things about Hilton before, this stay at the Hilton Haikou far exceeded my expectations. So much so that we ended up buying the buffet dinner directly at the hotel and even went for drinks at the bar. The check-in process was incredibly fast, and the lobby staff provided a seamless transition from the moment we stepped out of the car until we were escorted to the elevator, with three or four different employees involved. The service from the WeChat butler, housekeeping, restaurant, bar, and gym was all excellent. It really feels like this Hilton is very well-trained. The bedding was fantastic, comparable to what I've experienced at JW Marriott and Ritz-Carlton, especially the down pillows – I was so pleased I wanted to buy some for home after sleeping on them.

Absolutely perfect! I initially thought it was an old hotel, but it completely won me over with its service and consistent quality. First off, there's the Kids' Creativity Park, offering all sorts of fun activities and photo ops for children. Secondly, I just found out it's part of the Marriott family of hotels. The staff were incredibly patient; I can't remember the name of the front desk attendant who helped us, but they kept my ID safe after I lost it, bringing me the joy of finding something I thought was gone forever. The Wi-Fi signal in our room was poor, but the 'little butler' (concierge) and front desk staff patiently came to our room multiple times to help us troubleshoot. The hotel is also very close to the beach, and you can even spot squirrels on the walk there. The kids had an absolute blast, especially with the sand bikes! It's truly the perfect hotel for families. I recommended it to friends the very next day, and they also stayed there for two nights the following Tuesday, reporting a truly excellent experience. Another plus is that there are lots of foreign children here, and everyone seems so happy and relaxed! Plus, they're very delivery-friendly; you can order anything you want, which is a huge bonus. It was a fantastic experience, and I might even come back for a second stay!

I have to say, this trip was truly unforgettable. Putting everything else aside, I was assigned a room incredibly far away. Then, I had a free seafood porridge with Zao Po Cu sauce from the hotel for dinner at 5:30 PM. I didn't sleep a wink that night due to severe diarrhea, to the point of dehydration. I even suspected ****. If I hadn't had to rush back to the office for a meeting the next day, I honestly would have needed to go to the hospital... I couldn't even move on the plane because of the stomach pain. The hotel manager explained that it was because it was my first time having Zao Po Cu and it could be irritating. But I went to Sanya in July and had Zao Po Cu hot pot and had no issues whatsoever. This was truly memorable. If I had kept the ## proof, I would really go back and argue with the hotel, but never mind. Anyway, for those who want to experience diarrhea and vomiting, I recommend it!

Facilities: Spotlessly clean and uniquely designed, featuring a balcony with beautiful bay views. Changying Global 100 Fantawild Wonderland (First Entry Ticket): The park is a bit far, but if you have some free time, it's worth checking out. The overall environment was pleasant. I went during the off-peak season, which made the price very reasonable. Definitely recommended.

The facilities in the room are very old. It takes 20 minutes to get hot water, and it's not very hot. The air conditioner in the room has no heating function. It's quite cold at night, especially after taking a shower. I covered the quilt with two layers of blankets to keep warm at night. The bathroom is very small. The bed is also hard and not very comfortable. But the view from the balcony is amazing. I stayed there for one night and did exercise and read on the balcony in the morning. It was a great experience.

This stay was a very pleasant experience. The location is excellent, close to Xiuying Port. The community environment is beautiful, with lots of greenery. The receptionist was quick to process the check-in and provided excellent service. The upgrade to a sea view room offered a stunning nighttime view. It was great value for money!