Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 18, 2026|Deluxe Queen Room
Guest UserThis hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays.
Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family.
Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm.
Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth.
In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!
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Price per night from:SAR 298
Posted onAug 29, 2026|Junior Suite with 1 Kingsize Bed Ocean View
ganyangA perfect stay! From the hardware facilities to the management and service, this hotel is top-notch and absolutely worth staying at.
Facilities: Formerly a Shangri-La hotel, the renovation standards are exceptionally high, with a premium feel. You can tell a significant investment was made during its renovation. Although there are slight traces of time, it still surpasses many five-star hotels. We booked an Elegant Seaview Suite, and the lovely lady at the front desk directly upgraded us to a Premium Seaview Suite. She also proactively extended our check-out to 6 PM. The room was in a prime location, offering first-class views and a spacious and comfortable area of about 85㎡. Executive afternoon tea and complimentary beverages were included.
Hygienics: The hotel is well-maintained, and the cleaning is very thorough, with virtually no blind spots. The cleaning staff were friendly and polite.
Environment: First-row sea view, next to the Marriott. It's only a 6-7 minute taxi ride to the duty-free shop, Yuanda Shopping Center, and Wuyuanhe Farmers Market, making dining and shopping extremely convenient.
Service: Five-star service. Doormen opened and closed car doors, and housekeeping cleaned promptly and thoroughly. We received a 99 RMB laundry voucher and had two white T-shirts washed. Breakfast service was also excellent. We even received a farewell gift upon check-out.
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Price per night from:SAR 310
Posted onMay 4, 2026
Guest User
Rongshan Lodge is still a small scenic spot. I hadn't done any research before, but the weather was exceptionally good on the day we went, and it was very lively with many people. The hotel is right by the sea, and the large bay window in our sea-view room was absolutely stunning, especially with the sunset glow. The B&B's decor was also very tasteful, and the common areas were perfect for photos. The butler was excellent, helping us with our luggage and taking us to the parking lot. There were various beachside BBQ stalls right outside. The next day it rained, so there weren't many tourists, which felt much more chill. In the morning, we went beachcombing and found many small pufferfish washed ashore. The only drawbacks were the lack of an elevator and the inconvenient parking, which is something to consider if you're traveling with elderly people.
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Price per night from:SAR 206
Posted onJan 2, 2026|Cozy Room (twin Bed)
Guest User
Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out.
Cleanliness: All tables in the room, including those in the bathroom, were very clean.
Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty.
Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.
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Price per night from:SAR 131
Posted onOct 8, 2026|Executive River View Room with Executive Lounge Access
Wang swI stayed here a few years ago and had a great impression. A special shout-out to the doorman on duty that afternoon—he was very patient. Although the hardware is not brand new, what deserves the highest praise is the entire staff. They are extremely professional, cheerful, and meticulous, truly living up to their five-star rating. You can tell that both the employees and the management are dedicated and passionate. I will definitely come back!
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Price per night from:SAR 216
Posted onAug 14, 2026|Deluxe Room
WohewodebolixinChecked in on my birthday – a Leo has to celebrate at the Ritz! The hotel called beforehand and I added the butler on WeChat. The overall style is a British manor resort, which is exactly my personal preference.
My butler, Winni, upgraded my room type to an executive golf view room (a huge thank you again to Winni, who assisted me many times during my stay; she was always calm, thorough, and highly professional).
In terms of location, it might be a drawback if you want to stay in the city center or by the beach. However, for a relaxing getaway, golfing, celebrating an anniversary, or a transit stop, it's definitely the top choice in Haikou.
Winni, the butler, asked for my arrival time in advance and arranged a birthday surprise in the room (birthday cake + custom room key + room decorations + a handwritten card – incredibly thoughtful!).
During my stay, I tried putting on the green twice and an 'Eight-Section Brocade' morning exercise session once. The gentlemen leading the sessions were very patient. I also swam in the hotel pool every day; it's 25 meters long and the water quality is excellent. The gym was also great – well-equipped, with a bottle of mineral water and a towel at each machine. There were also cold mineral waters available in the fridge.
For dinner, I ate at the Sky Bar. They had reserved a table with a view for me and decorated it. As soon as I entered, the gentlemen and ladies (staff) all wished me a happy birthday – it was truly delightful!
Breakfast was at the Italian restaurant. The lady who greeted me meticulously explained all the ingredients and food stations and then guided me to my seat. The beef brisket noodles and eggs Benedict were delicious! For hot dishes, I particularly enjoyed the black pepper beef ribs and steamed pork ribs. My child was still asleep in the room, so the kind lady at the restaurant thoughtfully packed some small cakes, eggs, and a glass of room-temperature milk.
The mattress was very comfortable, and I loved the bedding – it was fluffy but didn't feel unsupportive. The bathroom had a double vanity and a wet/dry separation, and the bathtub was a good size (the bathroom decor felt the most 'Ritz' to me, haha).
Overall, The Ritz-Carlton will always be my top choice for important occasions like birthdays and anniversaries. I look forward to my next visit.
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Price per night from:SAR 642
Posted onOct 17, 2026|Deluxe Sea-view Twin Room
tianxiamaths
I stayed at the Marriott during my recent business trip to Haikou, and overall, the experience was fantastic. A special thank you to my butler, Jarvia, who was so warm, gentle, and attentive. When I asked her for local food recommendations during my free time, she gave me a thorough and detailed guide. Because of my schedule, I arrived at the hotel quite early, but Jarvia proactively coordinated and arranged my room in advance. The room had an amazing view with stunning ocean scenery. The thoughtful and attentive service really eased the fatigue of my business trip, and the communication throughout was smooth and hassle-free. Whenever I visit Haikou for business again, this will definitely be my top choice.
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Price per night from:SAR 356
Posted onAug 22, 2026|City-View Twin Bed Room (High-End Home Appliance & Kitchenware + Washer-Dryer + Smart Toilet)
Guest UserThe hotel was unexpectedly good, offering excellent value for money, making it a top choice for those who appreciate peace and quiet. It's very new, with high-end smart facilities in the room, and a full range of kitchenware and tableware. The 16th-floor infinity pool with sea views is amazing. It's very close to the beach with soft sand, and there's also a wetland park where you can enjoy the beautiful scenery of the river meeting the sea. Front desk staff Moon and Pear were incredibly enthusiastic and quickly resolved any requests. I'll definitely stay here again next time I'm in Haikou.
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Price per night from:SAR 208
Posted onSep 26, 2026|Junhao Superior Intercity Twin Room (Smart Guest Control + Panoramic Floor-to-Ceiling Window)
Guest UserI brought my parents to Hainan for a trip, and our first stop was Haikou. We came straight to this hotel after landing. Parking was very convenient; registering the license plate allowed us free entry and exit without needing to scan a parking QR code at the front desk every time. The lovely young lady at the front desk, Miss Ye, even helped us carry our luggage upstairs because we had a child and elderly parents, which was a great relief. The hotel's service made us feel very at ease.
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Price per night from:SAR 186
Posted onJul 16, 2025|Room With Sea View
Guest UserOk so this is another B&B home stay that I tried after staying for one night in an overpriced one next door. This is better price wise but much worse in terms of cleanliness and overall care for the place. My room had previous guests hair, plastic wrapping my, a used juice bottle in the fridge and no toilet paper. And also overall for a new place, it looked very run down. I cut my stay short as a result.
This stretch of the beach is nice and all these home stays are decent accommodations for like a B&B or Homestay style. Same issues - village is quiet during the hot day and literally nothing to do as there are no swimming pools or gyms or spas or anything really around. Street stalls open in the evening when Sun comes down. This place is also overpriced although much less so than the previous one. Sgd68/night for a room with direct ocean view. Much better than Sgd125/night one next door.
Overall recommendation - unless u are Chinese or speak fluent Chinese and don’t mind staying in the room all day reading or doing nothing, while watching the ocean, don’t recommend to stay here.
I got a good deal at Holidays Inn nearby for sgd50/night with good breakfast included top floor. Not luxurious and needs some maintenance too, but at least has a gym, a restaurant, and a sky pool.
Overall disappointing experience @ this rongshangliao village.
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Price per night from:SAR 87