Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 18, 2026|Deluxe Queen Room
Guest UserThis hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays.
Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family.
Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm.
Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth.
In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!
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Price per night from:PHP 5,043
Posted onMar 4, 2026
Guest User
This was my second stay at Block 2 of the Haikou Yingbin Hotel. As always, the front desk staff and doormen were incredibly warm and attentive. The room was clean and tidy, and the breakfast offered a great variety of dishes. The coffee served in the restaurant was excellent, and the restaurant staff were very proactive. It was the Lantern Festival that day, and the hotel even thoughtfully provided Longjing tea tangyuan for breakfast.
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Price per night from:PHP 6,108
Posted onOct 3, 2026|River View King Bed Room
Guest UserThe Pullman Haikou was one of the most comfortable hotels we stayed at during our Hainan trip. The room was spacious, clean, and free from any damp or musty smells. We even got to see the dragon boat teams pass by during the National Day celebrations.
The breakfast spread was fantastic, offering a great variety including Hainan noodles, Qingbuliang (a refreshing herbal drink), and even cucumber juice, which was a first for me at a hotel breakfast. The hotel staff were incredibly attentive and had excellent service attitudes, always ready to help with anything we needed. We'll definitely choose the Pullman Haikou again on our next visit.
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Price per night from:PHP 3,311
Posted onOct 9, 2026|Golf View Family Theme Twin Room (Fox Luca + Elephant Noah)
Guest UserThe Renaissance Haikou offers incredible value for money. The bedding in the room was extremely comfortable, ensuring a sound and restful sleep. Since we were traveling with a large group of kids, the hotel thoughtfully provided a complimentary extra bed, which totally won us over. The breakfast had a great variety of options, and the biggest pleasant surprise was that many facilities can be shared with the adjacent Ritz-Carlton, including exclusive kids' activities, a golf course, and swimming pools. If value for money is your priority, staying at the Renaissance is more than enough. There are also shopping malls and the Mission Hills Duty-Free Town nearby, making shopping very convenient. It's a fantastic choice for family trips!
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Price per night from:PHP 4,558
Posted onAug 13, 2026|Smart Luxury Sip | Coconut Breeze Premium King Room
NayimohaijunlanThanks to the hotel team's thoughtful arrangements, this trip was filled with wonderful memories. Looking forward to staying again!
Better than expected, highly recommended to anyone looking for a comfortable journey.
Felt right at home, with attentive service.
Outside, the city night view; inside, a cozy haven for a good night's sleep.
Friendly front desk, clean rooms, and a rich breakfast – simply impeccable.
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Price per night from:PHP 3,121
Posted onMar 21, 2026
Guest User
Ascott Haikou is very close to the airport, making our morning departure a breeze. The surrounding area is still under development and the entire complex is quite new, so the environment will likely improve even more over time. The hotel's decor is elegant and unique, a distinctive design from the Crest Collection that is truly eye-catching and boasts a unique Chinese aesthetic. The hotel staff thoughtfully called us to let us know our room was ready. Our butler promptly added us on WeChat and provided all sorts of information. Our high-floor room was quiet with an expansive view, and it's about a 30-minute drive to Qilou Old Street. The hotel breakfast offers a wide variety of choices, which was great!
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Price per night from:PHP 3,359
Posted onOct 18, 2026|Twin Room With Sea View
w2016.
Staying at the Sheraton Haikou was such a relaxing island getaway. Located on the West Coast, the hotel boasts vast Nanyang-style coconut groves with pathways leading directly to the beach—you can step onto the sand and look out at the sea without even crossing the street.
The ocean-view room we stayed in offered an expansive vista, with a balcony facing the sea directly, and plenty of space inside. The hotel amenities are extensive: outdoor pools, a kids' play area, and even a rare geothermal hot spring. Playing in the water during the day and soaking in the hot spring at twilight made for a wonderfully comfortable pace. Breakfast offered a diverse selection, featuring quite a few local Hainan flavors. The staff were friendly, and the check-in process was efficient.
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Price per night from:PHP 5,690
Posted onAug 14, 2026|Deluxe Room
WohewodebolixinChecked in on my birthday – a Leo has to celebrate at the Ritz! The hotel called beforehand and I added the butler on WeChat. The overall style is a British manor resort, which is exactly my personal preference.
My butler, Winni, upgraded my room type to an executive golf view room (a huge thank you again to Winni, who assisted me many times during my stay; she was always calm, thorough, and highly professional).
In terms of location, it might be a drawback if you want to stay in the city center or by the beach. However, for a relaxing getaway, golfing, celebrating an anniversary, or a transit stop, it's definitely the top choice in Haikou.
Winni, the butler, asked for my arrival time in advance and arranged a birthday surprise in the room (birthday cake + custom room key + room decorations + a handwritten card – incredibly thoughtful!).
During my stay, I tried putting on the green twice and an 'Eight-Section Brocade' morning exercise session once. The gentlemen leading the sessions were very patient. I also swam in the hotel pool every day; it's 25 meters long and the water quality is excellent. The gym was also great – well-equipped, with a bottle of mineral water and a towel at each machine. There were also cold mineral waters available in the fridge.
For dinner, I ate at the Sky Bar. They had reserved a table with a view for me and decorated it. As soon as I entered, the gentlemen and ladies (staff) all wished me a happy birthday – it was truly delightful!
Breakfast was at the Italian restaurant. The lady who greeted me meticulously explained all the ingredients and food stations and then guided me to my seat. The beef brisket noodles and eggs Benedict were delicious! For hot dishes, I particularly enjoyed the black pepper beef ribs and steamed pork ribs. My child was still asleep in the room, so the kind lady at the restaurant thoughtfully packed some small cakes, eggs, and a glass of room-temperature milk.
The mattress was very comfortable, and I loved the bedding – it was fluffy but didn't feel unsupportive. The bathroom had a double vanity and a wet/dry separation, and the bathtub was a good size (the bathroom decor felt the most 'Ritz' to me, haha).
Overall, The Ritz-Carlton will always be my top choice for important occasions like birthdays and anniversaries. I look forward to my next visit.
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Price per night from:PHP 10,847
Posted onOct 21, 2026|Super Room - Sea-View (2 Beds)
Anonymous UserWe originally planned to spend the National Day holiday in Zhanjiang, but accommodation prices there skyrocketed to an absurd level. Haikou had much more reasonable rates during the holiday, so we decided to come here instead. It wasn't too crowded, the weather was great, and the hotel offered excellent service and a lovely environment. The front desk staff were warm and welcoming. Overall, a fantastic experience!
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Price per night from:PHP 3,559
Posted onOct 24, 2026|Luxury Club Room, 1 King Bed, City View
Guest UserThis was my first time here, and it left a fantastic impression. The lobby is on the 35th floor with stunning views, offering a glimpse of both the cityscape and the ocean. Checking in while enjoying such a gorgeous view was a treat. The front desk staff were efficient and professional, making the check-in process quick. A special thank you to the young lady in the executive lounge who had already arranged a spacious room for me before I even arrived. The orange accents in the room are so lovely! She even messaged me in advance about Haikou's weather and reminded me to bring rain gear, which was so heartwarming. The service and environment both deserve a full 5 stars. I'll definitely look for this same young lady when I visit again next time.
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Price per night from:PHP 4,539