Spa Hotels in Haikou

I brought my child to Haikou for a vacation this time and stumbled upon this hotel. The overall experience exceeded my expectations, truly great value for money. The hotel is situated in the heart of Haikou's West Coast, just a short drive from Leiqiong Global Geopark, Tropical Wildlife Park, Holiday Beach, and CDF Haikou International Duty-Free City. It's incredibly convenient whether you're exploring nature, taking kids to see animals, or shopping for duty-free goodies. The hotel's facilities are exceptionally well-equipped. The outdoor pool, with its dedicated children's play area and fun water slides, keeps kids entertained. There's also an indoor heated pool, a professional gym, and a ping-pong room, catering to both adult relaxation and kids' fun. You can easily fill your leisure time without even leaving the hotel. The breakfast quality was a pleasant surprise. The dishes were abundant and varied, with no repetition, and the taste was on point. It offered a good mix of Chinese, Western, and local specialties, so you wouldn't get tired of it even with daily meals. The room details were meticulously thought out, perfectly suited for Hainan's humid climate. Since the hotel is a bit away from the sea, it's not too damp. The bathroom is equipped with a full set of Bvlgari toiletries. The room's air conditioning has powerful dehumidifying capabilities, and there's an additional independent dehumidifier. The room stayed dry and fresh throughout our stay, completely free from any sticky or uncomfortable feeling. The service was thoughtful and attentive, with staff members being gentle and polite. From the front desk to the restaurant and public area staff, everyone was warm and courteous. Requests were promptly attended to, and they were patient and meticulous in their interactions, making our entire stay very comfortable. This hotel offers excellent value for money. It's a fantastic choice for family vacations or leisure stays in Haikou; you absolutely can't go wrong. I'll definitely be returning!

An established Pullman 5-star hotel. The public areas of this Nanyang-style resort are beautifully designed. The in-room amenities and decor also exude a strong Nanyang vibe. This Pullman has been around for a while, so the elevators and in-room facilities have a vintage feel. However, the overall maintenance is quite good, and they still function well enough. The room isn't huge, but the layout is nice. The large mirror and hardware in the bathroom are very high-quality, showing that the hotel put thought into its selections. The mattress was too soft, making it uncomfortable to sleep. Room cleanliness was very good. The toothbrush is made of bamboo, and the toothpaste comes in paper packaging, which I haven't encountered in other 5-star hotels. It would be even better if the bristles were softer. Overall, the cleanliness and service were good. At breakfast, dishes weren't refilled quickly enough after running out, but the view outside the restaurant is fantastic. The pool and hot spring areas are also very beautiful.

My partner and I stayed at this hotel for a romantic getaway, and I have to give a special shout-out to Helen at the front desk. We were a bit tired from our journey, but Helen was incredibly gentle and patient throughout the entire check-in process, which was handled quickly and efficiently without any unnecessary delays. We weren't very familiar with the local attractions, so we casually asked for some recommendations for food and sightseeing spots. She didn't just brush us off; instead, she thoughtfully suggested some local favorites that actual residents frequent, helping us avoid overcrowded tourist traps. Later, when we went back to the front desk to ask about luggage storage, she continued to respond with a smile, never showing any impatience. Our romantic trip for two got off to a wonderful start right from the moment we checked in. The thoughtful service significantly enhanced the happiness of our journey. We'll definitely choose this place again next time we visit.

The front desk staff, Xiaoyun and Xiaojin, provided excellent and friendly service, making me feel right at home. They recommended the intangible cultural heritage 'Lao Ba Cha' (traditional dim sum breakfast) on the third floor, which was indeed delicious. Qilou Old Street was also a great place to explore. The public areas were well-maintained and very clean, and the guest room hygiene was impeccable, with no strange smells or neglected corners.

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

✨ Haikou Parent-Child Hotel | Top of the List, and Deservedly So! This was our first time in Haikou, and we decided to check out this Sheraton because it was ranked number one. The experience far exceeded our expectations, and the value for money was truly outstanding! 👍 Our family room was thoughtfully decorated. It happened to be our child's birthday, and they even kindly prepared a birthday cake – so many thoughtful details! The kids' pool was huge, and our little one had a blast splashing around, giving us parents some much-needed relaxation. The breakfast and dinner buffets offered a rich variety of options and were incredibly popular. With kids, having so many choices made meal times easy and convenient. The hotel also provides a travel photography service. Of course, you want to capture those precious family moments during your trip! 📸 ⚠️ A small tip: Outfits for the photoshoot require an additional fee, but the photographer was excellent at engaging our child, and the candid shots turned out lively and natural. This trip put a perfect end to our summer vacation. If you're coming to Haikou with kids, you can confidently choose this hotel. We'll definitely pick this place again next time! #HaikouFamilyHotel #SheratonHaikou #HaikouKidsActivities #HaikouHotelRecommendations #HainanFamilyTravel

Hygiene: Good, clean, and the cleaning lady was very kind and meticulous. Environment: The room decoration was very exquisite, practical, and thoughtfully designed. Service: The front desk staff were generally good, with a strong service-oriented attitude. Initially, a tall man checked me in; he was a bit cold and arrogant. However, the slender girl who checked me out was very friendly and professional. When I left, someone saluted and smiled, which was very heartwarming. One minor issue was that the luggage service was too slow, slower than the average hotel, and even more so for a Ritz-Carlton. Facilities: Pros: The gym was excellent, I really liked the equipment, it was very comfortable. It wasn't overly crowded. Cons: The swimming pool was a bit small (15 meters). The pool and gym are shared with the Renaissance, so the clientele is a bit mixed. I suspect I was followed by a man (he kept swimming close to me, when I got up, he got up, when I walked away, he followed, and when I walked aimlessly, he also followed). So, ladies traveling alone should be careful! The biggest drawback was the location; it's quite out of the way, and ordering delivery was inconvenient. However, the Chinese restaurant was quite good. But there's no hotel in the city center that can compare to the Ritz-Carlton in terms of quality, so it's a matter of trade-offs.

Our family stayed at the hotel, and our butler, Fiona, provided exceptionally attentive and thoughtful service. She proactively contacted us even before check-in to meticulously arrange everything, including helping us upgrade our room type and offering complimentary breakfast. During our stay, she continuously followed up, always checking on our comfort, and was very quick to respond to any requests. The hotel boasts an excellent sea view with a wide vista and outstanding scenery. The children's swimming pool has plenty of shade, so it's mostly protected from the sun during the day, which deserves high praise. The adult swimming pool is huge, the water is crystal clear, and it's not crowded, making for a fantastic swimming experience. The hotel also organized children's activities in both the morning and afternoon, which the kids absolutely loved. With the thoughtful butler service and beautiful sea views, we were very satisfied with our stay this trip.

I have to say, this trip was truly unforgettable. Putting everything else aside, I was assigned a room incredibly far away. Then, I had a free seafood porridge with Zao Po Cu sauce from the hotel for dinner at 5:30 PM. I didn't sleep a wink that night due to severe diarrhea, to the point of dehydration. I even suspected ****. If I hadn't had to rush back to the office for a meeting the next day, I honestly would have needed to go to the hospital... I couldn't even move on the plane because of the stomach pain. The hotel manager explained that it was because it was my first time having Zao Po Cu and it could be irritating. But I went to Sanya in July and had Zao Po Cu hot pot and had no issues whatsoever. This was truly memorable. If I had kept the ## proof, I would really go back and argue with the hotel, but never mind. Anyway, for those who want to experience diarrhea and vomiting, I recommend it!