Very nice location - it is easy to reach the sights of Mainz and also to have a stroll along the river. During my stay there was some construction, that was not very pleasant. Also, make sure you are staying in the main building, or you will have to walk a long way with luggage... and help was not offered, although I had 2 suitcases. European hotel rooms tend to be small and drab - that was the case here too.
The hotel was overall very good and without any challenges. But staff always friendly and helpful. Unfortunately, organisational and quantitatively not satisfied. The combination of cash and reception is innovative, but if this double area is occupied with only one person and in all cases waiting times are not negligible, there is a significant need for improvement. Breakfast with massive waiting cords, I have never experienced. That means the breakfast area is underdimensioned. The staff who are friendly and helpful despite overload is a light view of these organizational and constructive deficiencies.
An undisputed five-star hotel. If you want to stay at a higher class hotel than the Dorint Hotel, this is the place to go.
There is a 996 race car at the reception, and you can enjoy a racing simulator and a bar.
A smoking lounge is available, and it is nice that you can smoke while sitting in a chair in a spacious space.
The *** attached to the hotel is mechanical, and first-time visitors can register as a member at the reception desk and enter. It is quite easy for beginners to get into, but it is still a little disappointing compared to the type with a dealer.
The view from the balcony is inferior to Dorint. If you try to see the GP course, you can't see it because the stands block your view, so if you want to see the cars, Dorint is better.
Very good location of the hotel, in the center, there are a lot of cafes and shops nearby.
Good clean room.
Quick check-in, despite reviews and check-out.
Price-quality 👍
From the downsides:
”I didn't find the entrance and the resepshne immediately
-The pillows need to be changed, from them the pillow itself will come out, which is not very pleasant, the pillows are not very comfortable too
”The maid knocked at 08:40 a.m. I didn't weigh the plate, but I had a room for departure, did the Resident not give the information? I wanted to sleep still.
The hotel is located in the park by the river, with a beautiful environment, next to the hot spring hall, within 10 minutes walk to the city center, very convenient; the room is clean, the staff is warm, and the breakfast is very rich.
The hotel is beautifully decorated with a sense of history. The rooms are very beautiful. The welcome wine, sherry, is delicious. There are a variety of free drinks in the refrigerator. The restaurant breakfast is very good. It is also recommended to try lunch and dinner in the restaurant. The dishes are very good. I ate local snails with dry white wine, which was delicious! The hotel has its own garden where you can take some sunset photos. The location is on the mountain. If you need to take a taxi or drive yourself to check in your luggage, the winding mountain road is a bit far. Backpackers can take the small road up the mountain, which takes about 15 minutes. Although it is hard, it is still worth staying.
GGuest UserThe service is excellent because the owners are highly devoted to carry out the best service possible. This is best illustrated by the breakfast. Guest are able to request specific kinds of breakfast in advance beside the regular german styled breakfast. The rooms are very clean and well maintained. The location is excellent for visitors to the University besides being close to the train station. The hotel is located in a quite housing area. Thus, not many facilities are close-by but in turn the sleep in the night is rather smooth and undisturbed. I will certainly stay again in this hotel when I am traveling this parts of Germany,
GGuest UserService was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
GGuest UserThe hotel is beautifully decorated with a sense of history. The rooms are very beautiful. The welcome wine, sherry, is delicious. There are a variety of free drinks in the refrigerator. The restaurant breakfast is very good. It is also recommended to try lunch and dinner in the restaurant. The dishes are very good. I ate local snails with dry white wine, which was delicious! The hotel has its own garden where you can take some sunset photos. The location is on the mountain. If you need to take a taxi or drive yourself to check in your luggage, the winding mountain road is a bit far. Backpackers can take the small road up the mountain, which takes about 15 minutes. Although it is hard, it is still worth staying.
GGuest UserHotel booked without breakfast, nice view of Mosel. Public transport is nearby, so you can get to the city without a car. The hotel is a bit old, but we always like coming back. Above all, you can choose from different pillows. Unfortunately no coffee machine in the room, but if you like hot powder (granulated) coffee, this is the place for you
RRM55Very nice location - it is easy to reach the sights of Mainz and also to have a stroll along the river. During my stay there was some construction, that was not very pleasant. Also, make sure you are staying in the main building, or you will have to walk a long way with luggage... and help was not offered, although I had 2 suitcases. European hotel rooms tend to be small and drab - that was the case here too.
GGuest UserWe spent a night in Saxon Empireslautern and had a Spa Suite,
Parking in the public parking house is cheap for hotel guests. The check-in was easy and friendly.
The suite was clean and modernly equipped: The bathroom and the terrace were classy:
All in all a successful stay. We are happy to come back.
SSJRhianaOverall, it was a pleasant stay for us, and we enjoyed the sunset on our diner with the view of the rhein at their restaurant. Breakfast was fine with lots of variety foods. Evening walk along the Rhein by the hotel make it more romantic. And at the pool, it was warm in the room but still nice to swim.
GGuest UserThe room is old but it doesn't matter. It was cleaned very well and the toilet was clean too. But the heating was not very hot and it was a bit cold. The room was very big so it was even colder... Finally I used the heating lamp to warm myself up by the bed and it got better.
GGuest UserIt’s about 3 minutes away from Mainz Central Station. It’s easy to go to any attractions. The breakfast buffet is very rich. The bathroom does not have a door. It would be inconvenient if you have friends living with you. I’m here to watch the football game. It’s a very happy journey. Come Mainz will definitely stay again.
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