the room rate isn't cheap $5xx per night, but the maintenance of toilet isn't good. My room number is 24xx ..but the reception didn't guide me how to reach my room. I need to take times to find the way. because the signage in a lift inside. the corridor signage was wrong. The sink is a bit chocked up and very difficult to switch on the tap water. The breakfast is good and many coffee selections.
An undisputed five-star hotel. If you want to stay at a higher class hotel than the Dorint Hotel, this is the place to go.
There is a 996 race car at the reception, and you can enjoy a racing simulator and a bar.
A smoking lounge is available, and it is nice that you can smoke while sitting in a chair in a spacious space.
The *** attached to the hotel is mechanical, and first-time visitors can register as a member at the reception desk and enter. It is quite easy for beginners to get into, but it is still a little disappointing compared to the type with a dealer.
The view from the balcony is inferior to Dorint. If you try to see the GP course, you can't see it because the stands block your view, so if you want to see the cars, Dorint is better.
The hotel was overall very good and without any challenges. But staff always friendly and helpful. Unfortunately, organisational and quantitatively not satisfied. The combination of cash and reception is innovative, but if this double area is occupied with only one person and in all cases waiting times are not negligible, there is a significant need for improvement. Breakfast with massive waiting cords, I have never experienced. That means the breakfast area is underdimensioned. The staff who are friendly and helpful despite overload is a light view of these organizational and constructive deficiencies.
Parking is a big trouble, going to the parking garage, walking for a few minutes, the service attitude is not good, open an invoice and crooked, in the center of the city, it is not good to drive in, the room facilities are very good
The hotel is beautifully decorated with a sense of history. The rooms are very beautiful. The welcome wine, sherry, is delicious. There are a variety of free drinks in the refrigerator. The restaurant breakfast is very good. It is also recommended to try lunch and dinner in the restaurant. The dishes are very good. I ate local snails with dry white wine, which was delicious! The hotel has its own garden where you can take some sunset photos. The location is on the mountain. If you need to take a taxi or drive yourself to check in your luggage, the winding mountain road is a bit far. Backpackers can take the small road up the mountain, which takes about 15 minutes. Although it is hard, it is still worth staying.
The hotel is located in the park by the river, with a beautiful environment, next to the hot spring hall, within 10 minutes walk to the city center, very convenient; the room is clean, the staff is warm, and the breakfast is very rich.
Hotel with good breakfast and a small sauna area as well as a small pool. After I had the opportunity to switch the room for driving chair noise, I had a quiet and beautiful room with views to the backyard and over the roofs on the top of the church tower from the castle church. I enjoyed the stay and was treated very friendly at the reception and in the friendly breakfast room with view to the park.
GGuest UserThe service is excellent because the owners are highly devoted to carry out the best service possible. This is best illustrated by the breakfast. Guest are able to request specific kinds of breakfast in advance beside the regular german styled breakfast. The rooms are very clean and well maintained. The location is excellent for visitors to the University besides being close to the train station. The hotel is located in a quite housing area. Thus, not many facilities are close-by but in turn the sleep in the night is rather smooth and undisturbed. I will certainly stay again in this hotel when I am traveling this parts of Germany,
GGuest UserService was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
AAnonymous Userthe room rate isn't cheap $5xx per night, but the maintenance of toilet isn't good. My room number is 24xx ..but the reception didn't guide me how to reach my room. I need to take times to find the way. because the signage in a lift inside. the corridor signage was wrong. The sink is a bit chocked up and very difficult to switch on the tap water. The breakfast is good and many coffee selections.
GGuest UserWe spent a night in Saxon Empireslautern and had a Spa Suite,
Parking in the public parking house is cheap for hotel guests. The check-in was easy and friendly.
The suite was clean and modernly equipped: The bathroom and the terrace were classy:
All in all a successful stay. We are happy to come back.
SSJRhianaOverall, it was a pleasant stay for us, and we enjoyed the sunset on our diner with the view of the rhein at their restaurant. Breakfast was fine with lots of variety foods. Evening walk along the Rhein by the hotel make it more romantic. And at the pool, it was warm in the room but still nice to swim.
AAnonymous UserGood location.
Stay next to Porta Nigra. Very convenient to explore old town and city.
3 minutes from Supermarket and 5 minutes to center of old town.
A bit old furnished that some should be renovate.
Free car park next to hotel that you can ask for parking ticket from reception.
GGuest UserIt’s about 3 minutes away from Mainz Central Station. It’s easy to go to any attractions. The breakfast buffet is very rich. The bathroom does not have a door. It would be inconvenient if you have friends living with you. I’m here to watch the football game. It’s a very happy journey. Come Mainz will definitely stay again.
玩玩转星球-KevinIn addition to the remote location, otherwise it is not the price now.
There is no air conditioning in the room, which is a flaw for people who are afraid of heat.
Everything else is impeccable, the breakfast is rich, the sanitation is excellent, and the hotel also provides free indoor parking.
GGuest UserRoom temperature was just fine, parking is a slight hassle because the parking garage is situated 100m away by foot, thus, luggage handling is less convenient. Hotel staff are friendly. Breakfast choices are meager but doable.
AAnonymous UserThe hotel service attitude is very good in the middle of the night hungry can go downstairs to get a hot water kettle will have someone to greet you very friendly
If you can clean every day hygiene is even better fighter hygiene at that time this no tidying up the bedding did not change the bedding however some people like that every day to need to throw garbage so it is even better!

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