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Recent Reviews for Emirate of Dubai Hotels

The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection

4/5106 Reviews
Bur Dubai
As a 5 Star Hotel, The Canvas is a decent one for its price. It's also a part of Accor Hotels, which I really liked, as Accor hasn't disappointed me in all my stays across most of its facilities. I booked an Executive King Room with Breakfast. I liked the interior around the hotel and inside the room. The room features an open-air bathtub which is really relaxing and it's also worth noting that they are generous with the complimentary goodies as well. 😉 I liked that I didn't have to request for anything upon arrival as the room is fully equipped, clean, and restocked properly. One thing I noticed though is that the air conditioning is not the best, I found myself sweating so bad during my sleep though I could've easily called for assistance but I'm still half asleep so I let it go. Pool is one of the main things for me whenever I check in. I visited the pool at 8AM (they mentioned upon checking in that it's from 8AM to 7PM and I planned to eat breakfast after a dip in the pool) but I felt dismayed about three main things: 1. It's not open, not even a single soul in the rooftop cleaning the area or preparing the pool. It is blocked with potted plants, barrier posts, tables and (ironically) a sign that says it opens at 8AM. If guests have been informed that it opens at 8AM then it should be open and functional by 8AM. I waited for a good 10 minutes but no one came to open it so I left. 2. The rooftop also converts to a bar at night so you can just imagine that the place is a mess in the morning, they should have someone clean it early in the morning or at least before the pool opens but again no one was there. 3. It didn't look like in the photos. There were a lot of things around that didn't looked like it belonged to a ”rooftop pool/lounge” for me. It's (literally) A bar and A pool cramped altogether in such a small space where it doesn't even feel like it complements each other or even look relaxing in a way. There were 4-5 plastic reclining beds without a ”bed”/foam padding and it's all dusty which could have been actually enough for me to just lay down and stay for awhile to wait until it opens but since it's dusty, I didn't even bother. The rest seems to me like trash from last night's party. Just for reference, Adagio Hotel (an Accor 4-star hotel) has Crate & Barrel for their sunbeds and towels. 🙈 Novotel (4-star hotel) and is also a part of Accor, also have a really nice rooftop pool/bar where you can relax without even the need of using the pool. It's nothing grand in there but it's already nice for me so I really do feel like this is a huge letdown for The Canvas which has a 5-star hotel rating. As for the continental breakfast, it's great as all the staff there were really attentive and hands on deck to assist everyone. They even offered a cake and party sparklers to one of the guest which is commendable as it shows that they care about their guests. They have a live egg station, salad bar, juice corner, meats, pastry, cold cuts, and fruits which is a standard but also complete and satisfactory. Overall, I'd still say that I've enjoyed my stay that I extended for another night. The hotel is decent and their rooms are nice. I'd come back or recommend this to my friends but personally, I would've liked it more if the rooftop pool is maintained properly. Thank you team and all the best for next time ☀️
Avani+ Palm View Dubai Hotel & Suites

Avani+ Palm View Dubai Hotel & Suites

4.6/5118 Reviews
Dubai Marina
Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good
Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

4.7/5278 Reviews
Sheikh Zayed / DIFC
Once they figured out that they have a Diamond VIP Trip member, was scooped up to the Elite VIP Desk where you will be warmly greeted by the Customer Relations Manager Dasha, the check in was pleasant...she gave me the keys for a nice room as expected from Sheraton...Lots of Amenities and a Free Minibar that was not consumed so no review for the drinks and exotic nuts, but they had fancy labels...Its a nice touch anyways...More Hotels should adapt this generous strategy so they secure a place in the future of Luxury Hotels... Highly Recommended
JW Marriott Marquis Hotel Dubai

JW Marriott Marquis Hotel Dubai

4.7/51556 Reviews
Business Bay
Yes, it is a luxurious hotel indeed. Nothing was missing in my second room. The first one didn't have hot water and water pressure, so I asked to change to another room, what they did after sending a maintenance engineer to check if they could fix the problem.
Sofitel Dubai the Obelisk

Sofitel Dubai the Obelisk

4.6/5268 Reviews
Bur Dubai
It was a surprise actually as I did not look at the hotel carefully as I was in hurry to book any hotel. What a surprise! Clean, looks very nice and exotic, the food was great, the people were so nice. I love it! Will be back again for sure!
Mövenpick Grand Al Bustan Dubai

Mövenpick Grand Al Bustan Dubai

4.4/5212 Reviews
Dubai International Airport Area
I had a great stay at this hotel. The room was clean, spacious, and well-maintained. The beds were very comfortable with soft pillows, ensuring a good night’s sleep. The internet was fast and reliable, which was perfect for both work and streaming. A special mention to Kim at reception—she was extremely helpful and made the check-in process smooth. Overall, a fantastic experience, and I would definitely stay here again!
Marriott Resort Palm Jumeirah, Dubai

Marriott Resort Palm Jumeirah, Dubai

4.6/5161 Reviews
Palm Jumeirah
Excellent hotel with amazing and helpful staff. The check-in guy (I think his name is Baha) as very helpful and accommodating to our room requests. The breakfast was amazing with a huge selection. Would definitely go again for our next weekend vacation.
Jumeirah Beach Hotel Dubai

Jumeirah Beach Hotel Dubai

4.7/555 Reviews
Jumeirah Beach
Reception desk: very formal and stressed ladies and gentlemen, but ok, for check-in/out not bad at all. The rest: very kind and helpful, especially the big guy at the entry (valet parking), room service and the whole pool stuff (pool bar and life guards) - great experience, thanks for that. :) not to forget the breakfast and dinner stuff, also very kind, but I assume to much people at once, especially in the morning...they are so doing their best. Cleanless: perfect (Ok, one dripping AC on 9th floor nearby elevator - it was really wet these days) Food: great food and a lot of choice's. Rooms: nice family room, with two separate children beds (big and comfortable matraces). Location: nearby the beach, directly in front of Burj Al Arab - perfect.
Five Palm Jumeirah Dubai

Five Palm Jumeirah Dubai

4.5/580 Reviews
Palm Jumeirah
I had some difficulty with the check in, booked luxe sea view room thinking of the pool view as shown in the website then they gave me a room which was totally different , can’t see any pool view , spoke with somebody in the phone from the room as I was not happy of the room , then a lady , named Freya spoke who was very rude and very poor customer service who was not trying to help in any way , I was not happy then went to the reception to speak about it , there was a receptionist named Anjali , who was very lovely , who sort out my room problem and gave me a new room as advertised and I was very happy . Because of receptionist Anjali ,who was brilliant, had great customer service made my day and saved my experience in the hotel . I am giving all these 5 star just for Anjali, who was star of my visit to the hotel , otherwise will have given 0 star for the customer service provided by the in-house room manager Freya , who was rude and zero customer service , donor try to help in anyway . The place is really good mainly for parties , young people . I love the place , vibes.
Movenpick Al Mamzar

Movenpick Al Mamzar

3.9/588 Reviews
Deira
Was welcomed by Sabina a very high EQ receptionist, very courteous and swift. An irreplaceable asset to the hotel and Accor. High EQ is extremely important as we move in the Hospitality world especially as we move into Automation. Every hotel guest wants to feel welcome. The Hotel itself is Nice, as you will expect from Accor

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Property Information for Tourists

Total Properties757
Number of Reviews23,183
Highest PricePHP 760,111
Lowest PricePHP 2,913
Average Price (Weekends)PHP 38,296
Average Price (Weekdays)PHP 37,675