Hotel near Oude Centrum,Amsterdam1.1% of visitors choose this area
GGuest User2023.01.09
Hotel location is very good, close to Central station Dam Square etc
We go to the hotel since the last 15 years.
Quality of services is good but not as high as it was in the past
First rooms we got has a very bad smell we requested to change. No issue with the new room
What we noted the last yeas is that some parts of the hotel and rooms need some refurbishments/renewal.
To be considered as a 4 stars rather than 5 stars
Hotel near Oude Centrum,Amsterdam1.1% of visitors choose this area
Ssanny bong2022.12.04
The best experience ever with SOFITEL. All staff went extra mile in this property to ensure high standard for your stay. Love the awesome breakfast... don't miss the pleasure with great food. Very center location.
Except the room is a bit small, everything else is good, but it is understandable that this is a place where every inch of land is valuable. The hotel staff basically only speak English and not Dutch. The room has a river view.
Very good hotel experience! All the way from Paris to Belgium, I stayed in several so-called classical and gorgeous hotels. On the contrary, although the Hyatt looks ordinary, it is actually the most modern and comfortable. The room is spacious and you can see the canal. The small bar downstairs is very lively at night. Public transportation and Uber are not far away. The service is very nice.
Hotel near Oude Centrum,Amsterdam1.1% of visitors choose this area
RRHEECE JONATHAN REYNOLDS2025.01.05
Don't get conned by this establishment! It looks nice from the outside but once you're in, the service is atrocious! There's great pretence in ”trying” to serve and assist/help in anything (from restaurant reservations to car park ticket validations) - it's all one big farce! The only commendable thing was the buffet breakfast - that's the only plus point.
Hotel near Canal Belt,Amsterdam60.7% of visitors choose this area
EErsikalate2024.03.13
The location is excellent, several major museums and lively squares are within walking distance. The airport is about 60 euros by taxi. Breakfast semi-buffet 37.
I spent a long time choosing a hotel before coming to the Netherlands. Hotels in Amsterdam are really expensive! Much more expensive than other cities in Europe... In the end, I gritted my teeth and booked the InterContinental, and stayed for eight days. It's really good, very close to the subway station, and there is a big supermarket half a stop away for supplies. Trams to several important attractions also stop at the door. Be sure to book a canal view room, although it's a little more expensive, but the view outside the window is really great! The lady at the front desk was very enthusiastic and gave me a map. She carefully took the map and helped me explain the main attractions.
Hotel near Canal Belt,Amsterdam60.7% of visitors choose this area
FFRISO2025.02.04
Excellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
Hotel near Oude Centrum,Amsterdam1.1% of visitors choose this area
CCHEOKFAN2019.07.17
The hotel is located in the heart of Amsterdam's Dam Square, to Chinatown, just a 10-minute walk from the red light district. The hotel is opposite the Queen's department store, the most exclusive department store in Amsterdam with many designer shops, and the shopping street is the second road on the left side of the hotel. On the pedestrian street, about two or thirty minutes is the flower market. On the right side is the Madame Tussauds Wax Museum. On the first floor is the famous watch shop. Walk to Haicheng Restaurant for five minutes. The hotel has only 16 rooms in a boutique hotel. It takes about 30 minutes to get to the airport. It can be reached by walk from Amsterdam Central Railway Station for about 15 minutes. It is recommended to take a taxi for large luggage, because the road along the road is uneven and difficult to tow. Between 20-30 euros, because you have to detour. The hotel ci is located on the third floor, the service is warm and thoughtful, the rooms are spacious and comfortable, stylish and sophisticated, the smart panel control system is convenient to use, provide late bed service, welcome chocolate and use French Langfan toiletries in Amsterdam hotel Should be among the best. The hotel offers a restaurant on the third floor, which serves breakfast, lunch and dinner. The only products are available, and the price is not high. Because there are too many restaurants around the hotel, the competition is strong. The bar is also on the third floor, and the evening is fragrant. This hotel is worth checking in, but it needs to be booked 15 to 30 days in advance, otherwise the price will rise.
The room is clean and tidy, the Japanese service is meticulous and thoughtful, and the scenery is great. Located in the local area of Amsterdam, it is quiet and safe. The Michelin one-star Japanese food downstairs is worth trying.
Great
135 reviews
9.1/10
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9.3/10
Great
FFRISOExcellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
GGuest UserAll ok but we were not allowed to late check out, it is disappointed for we waited 3hours at the lobby for our Shuttle pickup for our Cruise ship.
HHypnoseWaldorf Amsterdam. The location has nothing to say, just by the Gentleman's Canal, an old European house.1.2-1.5 kilometers from several major museums, within 20 minutes walk (the three-story canal and each few steps have a cute bridge and a small house like chocolate on the shore make the journey shorter). First-class service, breakfast is very good, smoked salmon and ham are made by themselves, the taste is very good, but the room meal is difficult to say 😭; Room hygiene is also an absolute standard. The floor of the light white bathroom, bathtub, shower, countertop, and anywhere can not find a trace of uncleanness. The cleaning waiter is still so haunted (like the high-end hotels in Hong Kong and Tokyo); The bath is a full set of large bottles of Aesop, put it directly; basically, except for the expensive, there is nothing wrong with ~ I will consider living in Amsterdam next time.
GGuest UserI hope this message finds you well. I am writing to express my disappointment regarding our recent stay at your hotel, which we chose based on its high ratings and positive reviews.
During our two-night stay with my family, we were shocked to experience a theft of our entire luggage from our BMW X7, parked right outside your hotel, on the night of April 17th to 18th. The security footage clearly shows multiple instances where the car alarm was triggered as thieves broke the windows and stole our valuables and suitcases.
As residents of Belgium and professionals in architecture, we frequently visit Amsterdam for work. This is the first time we have encountered such a situation, and we were dismayed that throughout the night, neither hotel staff nor the police reached out to us to ensure the safety of your guests.
Had I known that such an incident could occur, I would have undoubtedly chosen another hotel. I feel compelled to share this experience through various review platforms to inform potential guests about the security issues at your establishment.
Thank you for your attention to this matter. I hope that steps will be taken to improve the safety and security for your guests in the future.
GGuest UserThe room was clean and comfortable and a good rate through Trip.com. The staff were polite and helpful. I stayed three nights and the room was not serviced during my stay. Someone did knock on my door around 5pm the day before I was leaving and asked if I needed the room to be cleaned. I declined as I had been out all day and needed to relax. Apart from the lack of housekeeping my stay was generally good.
GGuest UserHotel location is very good, close to Central station Dam Square etc
We go to the hotel since the last 15 years.
Quality of services is good but not as high as it was in the past
First rooms we got has a very bad smell we requested to change. No issue with the new room
What we noted the last yeas is that some parts of the hotel and rooms need some refurbishments/renewal.
To be considered as a 4 stars rather than 5 stars
GGuest UserThe room design is simple, practical and stylish. It makes effective use of empty space. Each room number is different. It's very W haha 😛 I am a loyal fan of W. Experience the world haha
RRHEECE JONATHAN REYNOLDSDon't get conned by this establishment! It looks nice from the outside but once you're in, the service is atrocious! There's great pretence in ”trying” to serve and assist/help in anything (from restaurant reservations to car park ticket validations) - it's all one big farce! The only commendable thing was the buffet breakfast - that's the only plus point.
CCHEOKFANThe hotel is located in the heart of Amsterdam's Dam Square, to Chinatown, just a 10-minute walk from the red light district. The hotel is opposite the Queen's department store, the most exclusive department store in Amsterdam with many designer shops, and the shopping street is the second road on the left side of the hotel. On the pedestrian street, about two or thirty minutes is the flower market. On the right side is the Madame Tussauds Wax Museum. On the first floor is the famous watch shop. Walk to Haicheng Restaurant for five minutes. The hotel has only 16 rooms in a boutique hotel. It takes about 30 minutes to get to the airport. It can be reached by walk from Amsterdam Central Railway Station for about 15 minutes. It is recommended to take a taxi for large luggage, because the road along the road is uneven and difficult to tow. Between 20-30 euros, because you have to detour. The hotel ci is located on the third floor, the service is warm and thoughtful, the rooms are spacious and comfortable, stylish and sophisticated, the smart panel control system is convenient to use, provide late bed service, welcome chocolate and use French Langfan toiletries in Amsterdam hotel Should be among the best. The hotel offers a restaurant on the third floor, which serves breakfast, lunch and dinner. The only products are available, and the price is not high. Because there are too many restaurants around the hotel, the competition is strong. The bar is also on the third floor, and the evening is fragrant. This hotel is worth checking in, but it needs to be booked 15 to 30 days in advance, otherwise the price will rise.
AAnonymous UserThe room is clean and tidy, the Japanese service is meticulous and thoughtful, and the scenery is great. Located in the local area of Amsterdam, it is quiet and safe. The Michelin one-star Japanese food downstairs is worth trying.
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