5-Star Hotels in Western Visayas, Philippines

Excellent private beachfront resort, clean shoreline, perfect for snorkeling and lots of sunbeds to relax. Large pool and have 3 restaurants inside the resort. Has free shuttle service going to D’mall. Cleanliness of the resort including restrooms near the pool is excellent. Buffet breakfast is good with lots of choices to choose from. My daughter love the chocolate hour too. Excellent service from airport pickup until checkout. All staffs are friendly. Thank you Mövenpick for the wonderful stay!

What a location! Sitting on our balcony looking at the white sand and turquoise water is what Boracay is all about. It’s on a peaceful section of beach so swimming in the ocean was always uncrowded and enjoyable. The hotel restaurant is good with plenty of options close by. DMall which is the restaurant and bar area of town is walkable or a cheap trike away.

⭐️⭐️⭐️ (3 out of 5 stars) We stayed at Boracay Haven Laguna and overall had a good experience. The pools were fantastic, the breakfast was great, and the staff — especially the massage team — were always friendly and helpful. Unfortunately, there were a few issues that left me disappointed. On our first day, we didn’t have hot water, and when I used the kettle, it leaked and ended up burning my hand. I mentioned it to the front desk before heading out for dinner, but later that evening, we heard laughter coming from the same area. I asked if they were laughing about my situation — they said no, it was about another guest — but the timing made the experience uncomfortable. I was also surprised that no one seemed to take the safety issue seriously, especially since I had my 4-year-old with me. To make things worse, even the bucket of ice we were given was leaking. Despite that, most of the staff were wonderful, and the facilities were lovely. It’s a nice place overall, but that one incident left a bad impression — so I probably wouldn’t stay there again.

Of course. Here is a shorter version perfect for a quick review. *** ### **Amazing Value in Paradise** **★★★★★** - 5 Nights, May 2024 Incredible stay! The staff were the highlight—so attentive and friendly. My room was clean, comfortable, and only a 10 minute walk to the beach. The hotel provided a wide selection of food and drinks at very reasonable prices as well. Highly recommend hotel for any kind of guests.

We had an absolutely wonderful 5 days and 4 nights at Henann Garden! The resort exceeded our expectations in every way — from the warm and friendly staff who were always ready to assist, to the beautiful and well-maintained facilities. Our room was spacious, clean, and very comfortable, making it the perfect place to relax after a day of exploring. The pools and gardens created such a refreshing and relaxing atmosphere, and the location was perfect — just a short walk to the beach and nearby attractions. The breakfast buffet had a wide variety of delicious options to choose from, and every meal we had was enjoyable. Overall, our stay was truly memorable, and we wouldn’t hesitate to come back. Highly recommended for anyone looking for a relaxing and enjoyable getaway!

Staff will really be welcoming and helpful, the whole airport and activies transfer service was seamless and smooth. The room was lovely but you can tell they see heavy use as bits of feature walls were chipped, balcony light didnt work and there were some existing stains on furniture (this worried us because we were advised of fines for this and did not want to face blame unjustly.) This being said, daily house keeping was outstanding and the cleaners were great. They were responsive to requests and the 'goodnight' check ups were a great touch. location is perfect for everything and there were lovely relaxed vibes all around.

Probably the hotel with the best price to service ratio in whole Boracay! :) it is located on the quite east coast (not the busy, touristy, Party west-coast). The beach behind the hotel is quite and perfect for wind-surfers! The hotel and staff is also great :) modern, comfortable and modern! Great pool! 🏝️

Overall a disappointing stay with Crimson. It started off bad and really never improved sadly. Our flight into Caticlan was delayed 5 hours, arriving at 19:30. I was in communication with Crimson throughout the delay updating them on our progress and estimated arrival time. They had warned me that they don’t organise transfers after 8pm. However, upon arrival they had left us to transit to the hotel via a third party provider. This provider was fine, and did their job, but it was a transfer that involved stopping at 3 other hotels - very much not the private 5 star experience we had been promised, taking 1 hour and a half. The fact they did not wait until 8pm, when other resorts were prepared and waiting, was a big disappointment. The transfer was eventually provided for free after our experience - which to be honest is the bare minimum. It’s insane I even had to pay for the transfer considering most 5 star hotels would provide this for free. Whilst the rooms were fine, the service was extremely disappointing throughout. Check-in took ages, and for some reason there is no aircon in anywhere outside the restaurants and rooms, so we were stuck sweating after an 8 hour journey whilst waiting the 30 minutes to check in. Additionally, every single request we made was either ignored or took ages. I had requested decorations in the room to celebrate my girlfriend’s birthday, but received nothing. I managed to get things organised whilst there, but after requesting matches to light a candle, these never arrived. Add on the fact we would have to request water multiple times before any showed up and it was all just very frustrating. We had booked a sea view room, but were unable to fully enjoy it as it was located directly in front of the infinity pool, with guests able to see directly into the privacy of our bedroom due to the lack of any noticeable tinting on the windows. The rooms were also not soundproofed, and we had to wake up early every day to the sounds of screaming children using the pool in front of our room. No amenities were on offer - no access to water bottles without requesting or paying, no access to coffee without paying, no welcome or departure drinks, no free water on the beach (which is seriously just dangerous). Crimson certainly has a 5 star beach and sea. The access to the beach is superb and the sand and sea were typically excellent, but it’s not as if Crimson has control over these things. In fact despite the environmental fee, I regularly saw some litter in the sea and on the beach. It felt very budget in the way they treat you. There are shuttles to the centre but these run almost every 3 hours and are often packed, offered on a first come first serve basis. Every little thing is charged too. For a check out at 12pm instead of 11am, it’s 2000PHP. There’s no way to charge anything to rooms to pay upon check out (like every other hotel) if you do not have a credit card. Debit cards are no good for the deposit apparently. We just stayed at Piece Lio in El Nido, which was far far far superior. It’s a real shame because Crimson does not do service to a terrific sea and stunning location. It may be the most modern 5 star hotel on the island but honestly just pay the extra and go to the Shangri-La. It’s almost as if they knew how bad it was. We weren’t even asked how our stay was upon checking out, as if they were dreading the answer. It felt like an American diner leaving, where they just wanted us out the room as quickly as possible to make space for their next cash cow. We even arrived at the airport 3 hours early for a domestic flight for some reason.

Our stay at the hotel had many positive aspects, but unfortunately, the overall experience was not satisfactory. Let me start with the good points: the rooms were clean, bright, and beautifully designed. The breakfast was excellent, and the facilities—such as the gym, kids' club, spa, and swimming pools—were impressive. The location is also amazing. However, two major issues overshadowed these positives and would prevent me from returning. Events and Weddings: During our 3-night stay, events disrupted our experience on 2 nights. On the first day, the rooftop infinity pool was closed to all hotel guests due to a private event. It felt unfair—having a beautiful pool but being unable to use it because it was rented out to someone else. On the third day, half of the beach area was occupied by a wedding setup, and loud music could be heard from our room until 10 PM. This made it impossible to relax on the balcony or enjoy the peaceful atmosphere of a 5-star resort. Instead, it felt like being at a nightclub. The noise was particularly frustrating because we were traveling with a 2.5-year-old child who usually goes to bed at 8:30 PM but couldn’t sleep until 10 PM due to the loud music. After the wedding ended at 10 PM, the staff began cleaning and moving equipment back to the building, creating significant noise until 11:45 PM. This happened repeatedly, with loud sounds every 15 minutes (Unfortunately, I cannot upload videos to give an idea of the noise experience due to size limitations, but I’ve included screenshots below). For a hotel charging over $300 per night, this level of disturbance is unacceptable. Service Speed and Quality: The service was consistently slow and inconsistent. Simple requests, like asking for ice to be delivered to our room, took up to an hour. At the beach restaurant, it took 15-20 minutes just to receive a menu, even after asking multiple times. There were also mix-ups, such as being brought a bottle of Sauvignon Blanc instead of the Chardonnay we ordered. While the hotel has many great features, the lack of consideration for guests during events and the poor service quality significantly impacted our experience. For the price paid, we expected much better.

We had an amazing time at Henann Crystal Sands! The location is perfect - just a few steps away from the beach and it was easy to get to restaurant, shops, and everything else we needed. The staff were super friendly, respectful and helpful throughout our stay. The rooms were also great - very clean and comfortable. Special shoutout to Ronald and Robert from Sapphire Restaurant - they were absolutely fantastic! Overall, we had a wonderful stay and would definitely come back. Highly recommended if you’re planning a trip to Boracay! 😊😊👏🏻👏🏻