5-Star Hotels in Western Visayas, Philippines

Absolutely amazing! I'll definitely stay here again next time I visit Boracay. Before check-in, you can enjoy the hotel's pool and private beach. Free paddleboarding is also available! Upon checking in, we received welcome sweets that weren't very tasty! (But they looked cute, so I was happy). The hotel had a few restaurants, but there was a Filipino restaurant and a mall nearby that caught our eye, so we ate lunch and dinner there. The breakfast area had high ceilings and felt very open and spacious! There was a wide variety of delicious food. One thing to note is that the locations of the pools other than the main one were a bit hard to find. Also, when I was walking around the hotel at night, I encountered large bugs and frogs! 😭

This was my second stay here. Upon check-in, I paid an extra fee to upgrade to a pool view room. The pool view was fantastic; I could enjoy live music from my room at night, and the mornings were incredibly pleasant. I highly recommend a pool view. The hotel's Italian restaurant also offered a pizza-making experience. It was a fun and unique activity, and I got to eat the delicious pizza I made myself, which made for a great memory. I also appreciated that there were multiple lifeguards at the pool, making it feel very safe to use. The staff members were all very kind, greeting us and speaking to us every time we saw them. We made wonderful memories again this time, and we're truly fans of this hotel!

Excellent 5-star hotel, Filipino style. It's very authentic and charming, with access to two neighboring luxury hotels. The staff are incredibly hardworking. They aren't experts at making cocktails, but if you explain what you want, they'll make it as requested. The spirits are good, and so are the bottled wines. There are many different romantic setups and similar options on the beach. The private beach is very clean, and the scenery and sea are magical. Breakfast is quite good, but otherwise, like everywhere else on this island, they don't seem to know how to cook. We tried eating at the Shangri-La and the hotel next door, and everywhere it felt like the chef wouldn't even eat their own food; I won't even bother describing it, everything was off. You really need to find a place with good food right away, otherwise you risk eating only bread rolls! 😁 But the coffee is very good there, and you can take it to go from breakfast. The staff are very friendly. As for cons, there's no late check-out. We were offered a maximum check-out at 2 PM for an extra charge, and after that, only booking for a full day was an option.

Our stay at Hennan Lagoon was truly wonderful! The service was excellent, and the entire place was clean, comfortable, and well-maintained. The staff were especially impressive—everyone was friendly, accommodating, and always willing to assist with a warm smile. The only downside for us was that the resort was a bit far from the front beach, which made it slightly less convenient if you wanted to go back and forth frequently. Other than that, everything was fantastic. Overall, we had a great experience and would definitely recommend Hennan Lagoon to anyone looking for a relaxing stay with excellent service, cleanliness, and genuinely welcoming staff. We truly enjoyed our time here and would be happy to come back!

This is rhe 3rd time my wife and myself have visited the Henann Palm in Boracay to celebrate our wedding anniversary and we love it here. This is our favorite hotel in Borocay with lovely staff and this year we brought the family with us who also loved it here. We will be back in the future. Also last year we visited another Henann hotel in Panglao Bohol and that also was amazing. I wish Henann had hotels at all holiday destinations around the Philippines because we would definitely be staying at them when traveling around. We highly recommend Henann

Everything was great – the decor is new, and the staff were all professional and enthusiastic. The breakfast was thoughtfully prepared with three different cuisines: Southeast Asian, European/American, and Chinese (they even had congee and pickled vegetables!). Finally, I lost my sunglasses, and the checkout staff found them and brought them down to me. I was in such a rush when I left that I didn't tip, and I've regretted it ever since. It was a young man who helped me.

We loved our 5-night stay at Henann Garden Resort. The room was clean, the amenities were great, and the staff were friendly and helpful. We booked the Grand Room with a bathtub, which we really enjoyed. The resort has four swimming pools, and we had fun swimming from one pool to another.We also had a whole-body massage in our room at an affordable price, which made the stay even more relaxing. Breakfast was ok and the choices for Muslim guests were quite limited. There was also a fire show every night, which added to the holiday atmosphere. The resort has very easy access to the beachfront, including beach lounge chairs facing the sea. It is only a few minutes’ walk to D’Mall, with plenty of restaurants, shops, and laundry services nearby. Overall, we had a very enjoyable and comfortable stay and would happily stay here again.

Facilities: The room was quite small and didn't have a smart toilet. The lighting was insufficient, making the room very dim at night. Apart from one elevator spot, getting around mostly involved stairs. Upon arrival, the small entrance and stairs were quite a surprise. Seeing the staff constantly hauling luggage, it must be exhausting. Environment: The glass sea outside the hotel is beautiful, and the infinity pool offers excellent views. Cleanliness: The breakfast tables were sticky – it felt like they hadn't been properly wiped after the previous use. The flat white I ordered at the bar often came with dirty stains on the rim where you drink, yet the cups by the coffee machine inside were perfectly clean. Breakfast: Previous reviews raved about the coffee, but it tasted no different from machine-made. Even the most basic items like bread, pastries, and hash browns were unappetizing, which was disappointing. Service: The service was absolutely five-star. This was the best part of the stay, besides the scenery. When my child accidentally fell, the front desk staff immediately came to help, called for medical assistance, and periodically checked on us. I'm incredibly grateful for their thoughtfulness. Every staff member we encountered greeted us, making us feel genuinely welcome. The staff by the pool and at the beach chairs were always prompt in changing towels, tidying chairs, enthusiastically providing ice water, and even offered small drinks and snacks from time to time. Truly excellent. Suggestions: Since reviews for all the top hotels on the island varied, I hesitated for a long time about which one to choose. In the end, I decided to try a few different hotels to experience different styles, so I only booked one night at Lind. I had just checked in that afternoon and was enjoying the welcome drink, only to find a note on the bed that evening saying goodbye and reminding me of the check-out time. This felt very strange – hadn't I just been welcomed? The night wasn't even over yet. Also, before my arrival, I kept receiving emails requesting information, but after providing it, there was no synchronized reply or follow-up. Then, I would receive another email asking for the same information again. This aspect was quite disorganized and I hope it can be improved.

Really liked this hotel. It's very comfortable, has a European vibe, and the location is great for transportation. The environment is excellent and very clean, plus it's really close to the beach. Highly recommend! 👍👍👍👍👍

I used to like staying at Hennan Resorts in Boracay, this one however was quite a walk to the beach and had a bit of a struggle at night. Also, the rooms aren’t soundproof, on our last night, lots of people were loud around 1:30am (most likely late check in guests) without consideration. The next door neighbor were obviously heard making love. I am addressing this issue so it will be avoided. Overall stay wasn’t bad when it comes to the service and amenities but I am disappointed in how the rooms weren’t quiet enough since we paid extra for an upgrade. I was expecting my money’s worth.