5-Star Hotels in Western Visayas, Philippines

Excellent private beachfront resort, clean shoreline, perfect for snorkeling and lots of sunbeds to relax. Large pool and have 3 restaurants inside the resort. Has free shuttle service going to D’mall. Cleanliness of the resort including restrooms near the pool is excellent. Buffet breakfast is good with lots of choices to choose from. My daughter love the chocolate hour too. Excellent service from airport pickup until checkout. All staffs are friendly. Thank you Mövenpick for the wonderful stay!

Fantastic location at station 1 and a good hotel. We would not class it as a five star hotel, more like a four star. We would not recommend the breakfasts, plenty of better places closer, it is not a buffet style and the food presentation can be poor. No hot water during our whole visit (warm at best). The staff at times are friendly but not as good as other five star hotels that we have stopped in. The spa treatments were very good, the gym was basic and had poor lighting.

⭐️⭐️⭐️ (3 out of 5 stars) We stayed at Boracay Haven Laguna and overall had a good experience. The pools were fantastic, the breakfast was great, and the staff — especially the massage team — were always friendly and helpful. Unfortunately, there were a few issues that left me disappointed. On our first day, we didn’t have hot water, and when I used the kettle, it leaked and ended up burning my hand. I mentioned it to the front desk before heading out for dinner, but later that evening, we heard laughter coming from the same area. I asked if they were laughing about my situation — they said no, it was about another guest — but the timing made the experience uncomfortable. I was also surprised that no one seemed to take the safety issue seriously, especially since I had my 4-year-old with me. To make things worse, even the bucket of ice we were given was leaking. Despite that, most of the staff were wonderful, and the facilities were lovely. It’s a nice place overall, but that one incident left a bad impression — so I probably wouldn’t stay there again.

The hotel's location is perfect, within walking distance of many shops and restaurants and just a short walk to the main train station. The staff was exceptionally friendly and welcoming from the moment we checked in, and the lobby had a pleasant, stylish ambiance.

Amazing service at this hotel, the staff go above and beyond at every step to help you, and they were extremely polite and friendly the whole stay. The rooms were light and spacious, but I would recommend garden view over the pool view because of a loud fire show that happens poolside every evening at around 8pm. The hotel undersold it's proximity to the beach, it is less than 5 minutes from hotel to the water, and they have a great towel system where you can borrow from the hotel and take it with you. They also have sunbeds on the beach reserved just for hotel guests. The hotel itself has 4 pools, 2 of which are connected to rooms. One pool has the bar attached, and the final pool at the end closest to the beach is quiet (and with less children!) Plenty of sunbeds available with comfortable mats, tables, and umbrellas. The only part of the stay that was underwhelming was the food - the area that the hotel has made for the restaurant is open-air, and so the pastries were crawling with flies every morning. It was also very busy every day due to limited space, and there weren't a lot of options.

The location is great and staff is so accommodating. But i have some area of concern and that is the service. I talk to front office regarding special set up for our 1st wedding anniversary for dinner buffet . The staff inform me to approach the la fiesta staff for some set up, i proceed to the restaurant and inform them if they can set up some cake for our dinner and i receive a positive feedback. I book at 7 pm but we enter the resto ahead of time cause i want my wife to spent our special dinner date with the kids, while we are eating i am expecting that they will also accommodate my request due to many special celebration was happening already in the premises. I waited more than 1 hr hoping that we will also accommodate our request but sadly no one approach us. But i am thankful for jenny for keeping our room clean and provide our request, hope we will back again soon

Probably the hotel with the best price to service ratio in whole Boracay! :) it is located on the quite east coast (not the busy, touristy, Party west-coast). The beach behind the hotel is quite and perfect for wind-surfers! The hotel and staff is also great :) modern, comfortable and modern! Great pool! 🏝️

Our stay at Crimson Resort and Spa Boracay was truly unforgettable! From the moment we arrived, the excellent service and warm hospitality made us feel welcome. The staff was incredibly friendly and accommodating, always going the extra mile to ensure our comfort. One of the best parts of our stay was how much our kids enjoyed the experience. The resort offers a family-friendly atmosphere with plenty of activities, making it a great choice for those traveling with children. It was definitely worth the money, as we created wonderful memories together. The food at Saffron Café was excellent, offering a variety of delicious dishes that catered to all tastes. Whether it was breakfast, lunch, or dinner, every meal was satisfying and well-prepared. Overall, Crimson Boracay exceeded our expectations with its stunning location, top-notch service, and relaxing ambiance. We highly recommend it to families, couples, and anyone looking for a luxurious getaway in Boracay!

Our stay at the hotel had many positive aspects, but unfortunately, the overall experience was not satisfactory. Let me start with the good points: the rooms were clean, bright, and beautifully designed. The breakfast was excellent, and the facilities—such as the gym, kids' club, spa, and swimming pools—were impressive. The location is also amazing. However, two major issues overshadowed these positives and would prevent me from returning. Events and Weddings: During our 3-night stay, events disrupted our experience on 2 nights. On the first day, the rooftop infinity pool was closed to all hotel guests due to a private event. It felt unfair—having a beautiful pool but being unable to use it because it was rented out to someone else. On the third day, half of the beach area was occupied by a wedding setup, and loud music could be heard from our room until 10 PM. This made it impossible to relax on the balcony or enjoy the peaceful atmosphere of a 5-star resort. Instead, it felt like being at a nightclub. The noise was particularly frustrating because we were traveling with a 2.5-year-old child who usually goes to bed at 8:30 PM but couldn’t sleep until 10 PM due to the loud music. After the wedding ended at 10 PM, the staff began cleaning and moving equipment back to the building, creating significant noise until 11:45 PM. This happened repeatedly, with loud sounds every 15 minutes (Unfortunately, I cannot upload videos to give an idea of the noise experience due to size limitations, but I’ve included screenshots below). For a hotel charging over $300 per night, this level of disturbance is unacceptable. Service Speed and Quality: The service was consistently slow and inconsistent. Simple requests, like asking for ice to be delivered to our room, took up to an hour. At the beach restaurant, it took 15-20 minutes just to receive a menu, even after asking multiple times. There were also mix-ups, such as being brought a bottle of Sauvignon Blanc instead of the Chardonnay we ordered. While the hotel has many great features, the lack of consideration for guests during events and the poor service quality significantly impacted our experience. For the price paid, we expected much better.

All I can say it was an amazing stay the staff were very helpful and kind the hotel itself is super nice and the breakfast includes all you need to start your day in perfect condition