5-Star Hotels in Western Visayas, Philippines

I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back.

100000+ for the view! Place is very peaceful staffs are nice and friendly but inconsistent still with some delays with our orders. My concerns are add more meal options for dinner and lunch, upgrade your television, some channels are not available and no YT and Netflix and also fun activities since the place is far from restaurants and entertainments. But overall we enjoy our 3days stay🩷 thank u lind

We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice.

I am very happy stayinh at henann lagoon. The staff are all nice they even upgraded us. The food is always different everyday and its all delicious. Its on the road and like 10-15 monutes to the beach but it will give you comfort and feel like you are having a staycation. We spent more time in the room than on the beach (haha). I love all the amenities. They even have a water dispenser where you can get water anytime you want. Everyone is helpful so if I come back to Boracay I will stay again at Henann Lagoon. I recommend this hotel. Worth your money.

Mixed feelings about the hotel, it was my second time and fifth hotel on the island. It's a fine hotel but you wont feel pampered. +Perfect location if you want to stay at station 1, about 20 min walk to all the fun. The room is huge, clean and beautiful. They left good night wishes and cookies in the room every night which was a very nice touch. - check out at 11; the fruit at breakfast was given out in portions rather than buffet style which I found really strange and cheap for this type of hotel. There was no water dispencer and the water wasnt offered at the beach as well as at the restaurant when I stayed there for lunch and dinner. Even though it's offered in all the restaurants on the island and even cheaper hotels have water dispensers in the halls or rooms.

The hotel is very pleasing and worth every pero. We enjoyed our stay over all including its access to the beach and the availability of other activities. The staff are very friendly and accommodating. The facilities are top of the line. Clean and very presentable. The foods are delicious and nicely prepared.

We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children.

Aqua Boracay really has a luxurious feel - it’s aesthetic design and white-themed buildings really looks elegant and cool at the same time! It is located in Bulabog and has a direct access to the Bulabog beach area. It is more peaceful in this beach than the main white beach. It is not too far also from white beach, they have free shuttle every hour going to Dmall. The hotel room we booked (junior suite) is very spacious, clean and has a relaxing feel. It comes with a very spacious living room and dining area. The bed is huge and very comfortable. The comfort room comes with a bath tub which looks luxurious. The hotel staffs are very professional, friendly and accommodating! Breakfast is buffet style. The food is delicous and it comes with a wide variety of dishes. There are two pools in the hotel, both of which are very nice. We really enjoyed out stay! Will surely recommend this to our friends.

The in-room amenities are pretty standard, similar to what you'd find in a 1000+ RMB per night hotel back home – nothing special, nothing bad, just average. The 2300 RMB per night price mainly covers the hotel's private beach, services (kids' club, with daily craft classes and occasional pool parties), and the public facilities (three pools, including a kids' pool). We stayed for 10 nights, and when we checked out, they provided complimentary transfer to the airport (car + speedboat + car). We only had to pay the government's environmental protection fee and island entry fee ourselves. This service was absolutely excellent! When you check out, you might want to ask if they can offer this service. If it's your first time staying and you want an airport pick-up, I recommend contacting the hotel directly, as the airport transfer fee through Ctrip for this hotel is very expensive. The hotel is next door to the Movenpick Resort, and then next to that is the Shangri-La Hotel. You might want to compare prices.

We had an amazing stay here. Everything is great - staff, environment, amenities, food, room, location and cleanliness. Our first in Garden and the best so far of their Henann resort. We will come back again. Special shout out to Rhonalyn in front desk and all guards, she’s exceptional and accommodated us very smoothly. Also staffs are friendly as well. We are a family of 7 (3 adult , 3 kids and 1 infant).