5-Star Hotels in Quang Ninh Province, Vietnam

As I wrote my last review, I was waiting for my transport back to Hanoi as Super Typhoon Yagi was well approaching. It just so happened that minutes before we were supposed to be picked up, the transport cancelled, leaving us stranded in Ha Long with nowhere to go. So I booked another night at The Yacht. It has BY FAR the best staff I have ever seen at any hotel. The storm was the biggest that’s hit Ha Long in decades and it caused ALOT of damage. The staff kept all the guests calm and assured and even switched our rooms from high floors for safety reasons. Thank you to Nga at the front desk, bye very special Thank you to Thao (also at the front desk). She made our very challenging couple of hours after the storm disrupted our plans (rebooking flights and hotels in Hanoi, dealing with transport and everything else) a lot less stressful. I cannot thank the team at The Yacht enough. Best hotel experience ever. Thank you all and I will be coming back.

Overall a nice weekend outing from Hanoi. Standard twin rooms didn’t have bath tubs, just a shower without any doors or partitions from the changing areas, so it was a bit chilly taking showers in winter time. The rooms are facing the field with a thick wooden sliding doors ( for standard room, 1st floor), which made the room very dark even during daytime. It might have been so much better if there were glass doors for both the shower room & balcony, but that’s the design of your preference, so avoid first floor if you want to stay in brighter rooms. We booked for 4adults (2rooms), inquired the hotel directly via email for a transport back to Hanoi before our trip, and we only got a quotation for 3pax. A bit weird answer for a “5-star” hotel, isn’t it? Therefore, we decided to book our own transport instead.

Wonderful 2 nights stay at the DelaSea hotel. What I enjoyed most was the staff as they were all so caring and helpful. Highly professional. From the reception with Hoa taking special care of me not to mention ”Alice” and the others. Same at the restaurant. From the manager to the supervisors to the staff. I can't name them all here but they made my stay very special. Food was really good. Staff attention was ”phenomenal”. The room was great (I got one on the top floors facing the bay) and despite being a very noise sensitive person I slept very well. No loud music noise (it was on a weekend early November). The bed was very comfortable and the air conditioner was not noisy though very efficient. Good shower. I did not use the swimming pool but it looked great. By the way I was told that taking photos from the bay at sunset from the swimming pool is ”the thing to do” :) I can only praise the staff and the management for the wonderful hospitality even when super busy with big groups (which was the case during my stay). Based on my personal experience I definitely highly recommend the DelaSea hotel and it will be my choice next time I am in Ha Long.

Very good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍

New hotel, clean, beautiful sea view and panoramic sea view. Swimming pool with panoramic view and jacuzzi. If I go again, I will choose this hotel again

The hotel itself was great - clean, big and luxurious rooms - but may be better to wait until all the repairs are completed to enjoy the 2 swimming pools, fitness centre and even the hotel room balcony. Some distance away (but walkable) from Sun World entrance but since we were looking for a relaxing stay, we were good where we are with a nice view of the bay and the cable cars crossing over the water.

I highly recommend staying at the InterContinental Halong Bay. Having stayed at many hotels in Vietnam, the breakfast at the InterContinental Halong Bay is the best. The selection is incredibly varied and plentiful, and you can eat until 10:30. The new hotel is beautifully designed and thoughtfully planned, making every spot a perfect place for photo ops. There's also a children's playroom and water slide, perfect for taking the kids. My daughter had a blast. The service from every staff member in the restaurant was excellent. The caramel sea salt coffee was amazing; I had three. Tan Tran was especially helpful. (The company was offering a raise, so she even brought me a special coffee, which was equally delicious.) She was also very attentive to my daughter, and it was such a heartwarming experience. 😍 Thank you to every welcoming staff member. 🙏 We had a wonderful experience. My daughter said she'd stay here again.

I went to this hotel for New Year and it was a very good surprise that the party-dinner that they offered to guests was amazing, the food was incredible good. The hotel also has facilities for small kids play + social place near by, very convenient for parents. The only inconvenience was the bathtub that should be clean deeply, a little bit of oil inside, the rest amazing. To go to the beach a little bit far by walking. The view for the sea is amazing too. The food in the restaurant was very good too.

The room is very nice, clean and hygienic... It is also very convenient for travel. The surrounding facilities are relatively complete. The front desk is relatively warm and hospitable. Communication is smooth and there is no problem at all. I recommend it!

A beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.