5-Star Hotels in Mazovia, Poland

The hotel is only remembering its glorious days. The rooms are grand, but have no more mini bars. The size of the bathroom a bit compensate it. However, the hair dryer can be used only with an open closet doors, giving a feeling like being in a closet and sweating from the heat of the hair dryer. The breakfast is ok, but the surrounding is so shabby, literally asking to have the breakfast fast and leave. The surrounding of the hotel is like in the middle of nowhere. We chose it because of the swimming pool, but at the end used only the gym that was very well equipped. To sum up, next time we would chose rather more updated hotel without a pool than this one that is very shabby in our opinion. Also, we will NOT BOOK via TRIP because we got tricked this time by apparently receiving a special price for our search with all the settings, but that was a TRICK!!! The prize didn’t include breakfast, so at the end we paid a way more than the original offering: paying extra 25 Eur per person x 4. The breakfast is not worth it 25 eur at this hotel. Also, TRIP kind of booked for as the rooms for smokers. Thanks to the reception, they have double checked it with us when we arrived, so we got the non-smoker rooms. Though, they forgot to ask about the breakfast leaving us with the unpleasant moment next morning.

Convenient location, right in the city center with the view of the city landmarks. Friendly staff and good breakfast. The only disappointment was the swimming pool/ sauna rules which are not specified while making a booking on trip.com. We came to find out that the pool is only accessible for one hour per guest and additional time must be paid extra and cannot exceed 3 hours per day.  In addition, an advanced booking must be made in order to use the pool and spa facilities. These restrictions should be transparently stated as the inconvenience left us with a feeling of mis-advertisement, which is a shame for such a nice hotel.

Good breakfast, nice spa and pool. However they asked about the deposit (which is for the first time happened to me in a 5 star hotel) and then to do the check out there was a 20 minutes queue. Overall the hotel is good

We really spent a perfect time in this hotel! The room was big enough, and we really enjoyed of our bed. Bed in this hotel it’s something unbelievable! Super comfortable and huge! Definitely will come back again. We want to say big thanks to supervisor Zuzanna! Super kind and helpful person. I wish to every company a person like she. Without this people like Zuzanna the hotel service will die

Great room. Excellent location and staff were friendly and helpful. We used Ubers to taxi us about and saved a load of money. Hotel taxi to the airport was 400 and an Uber was 100.

The experience was pretty good. As soon as I entered the lobby, I felt spacious and bright, and the decoration style was simple and generous, which made people feel comfortable. When checking in, the staff had a good attitude, answered all questions, and was relatively fast. The room was clean and tidy, the bed was soft and comfortable, and the bedding had no odor, so people could sleep peacefully. The bathroom facilities were also complete, the hot water supply was stable, and the bath was very comfortable. The location of the hotel is not bad, and it is convenient to eat and buy things around. Although there is nothing particularly amazing, it is generally satisfactory and comfortable to stay here. I will consider staying here next time.

Hotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.

A beautifully designed hotel in a great location. The room has everything you need. Near the hotel there is a public transport stop and a metro station. Various shops are also within walking distance.

The welcoming and communication is a mess! 10 emails also in fb, IG for confirmation of the room, 4 days in advance. At the desk, the hostess told me they are overbooked so they can not answer right away, 4 days ok… I also book a dinner table 4 days in advance, the same mess… I have experiences in many NOBU, always fantastic but this one in Warsaw I really do not recommand!

The hotel exceeded expectations- it truly is a 5* stay. The room was very large and comfortable bed. Breakfast was really good - one best selections had for long while. Great location opposite airport. Only challenge is stopping water escaping the shower onto floor ( minor point) . Two Sebastions at reception were helpful. Overall very much enjoyed our overnight airport stay.