The location was a little far from the nearest metro stations (juyeop and daehwa) but there were bus services with bus stops just a 3-5mins walk away from the hotel. Love the room, it was very clean and spacious. The pillow and bed were comfortable. I slept very well on all 3 nights.
Despite being far from the metro stations, the area was close to a few shopping malls like Onemount and hyundai department store which had good shopping and food options. There was also a Starbucks right next to the hotel and a local mall with good brunch options right opposite the hotel.
The staff were helpful and they told me that there was an airport limosine (bus 5600) that I could take from the bus stop in front of the hotel and advised me on the bus timings. It really saved me a lot of inconvenience trying to naviagate my way to incheon airport using the metro. Would definitely stay here again the next time I'm in goyang.
When I entered the ground floor of the hotel in the first day , the staff did not talk and I said I was for check in.
The staff asked for my passport , name….then asked how many day would I stay. The conversation was about 7 to 10mins, I answered all questions and the staff said ‘you can go to the lobby floor by the lift and do the check in’.
As my first time to this hotel , I supposed they were processing my check in but the time was just spent for doing something unrelated matters and I needed to further spend time again by asking the same questions in the lobby floor during the check in .
Looks like the staffs thought they were the security guard.
I suggested they should let the guest know that where the check in area is to avoid wasting both the times.
Furthermore if people came back to the hotel from outside the staff of the ground floor would stare on the people without saying anything.
Surprised what the customer service there.
I would commend the staff in the breakfast area , they showed polite and efficient when handling the matters.
It's only been open for about a year, so it's very clean and the facilities are good. However, the smell from the carpet on the floor in front of the guest room is really bad, so if they could just improve that, it would be great.
It was recently built, so the quality of the facilities was good. The location was also good because it had a good view of the surrounding sea.
However, the breakfast was the worst. They served a plate with a few vegetables and cold eggs, and the quality of the bread was worse than factory bread.
The coffee, which came in a thermos with espresso and hot water, was also poor. If they were going to serve like this, I think they shouldn't have served breakfast.
Or, they should have simply served salt bread and coffee on the basement floor.
GGuest UserIt's only been open for about a year, so it's very clean and the facilities are good. However, the smell from the carpet on the floor in front of the guest room is really bad, so if they could just improve that, it would be great.
GGuest UserWhen I entered the ground floor of the hotel in the first day , the staff did not talk and I said I was for check in.
The staff asked for my passport , name….then asked how many day would I stay. The conversation was about 7 to 10mins, I answered all questions and the staff said ‘you can go to the lobby floor by the lift and do the check in’.
As my first time to this hotel , I supposed they were processing my check in but the time was just spent for doing something unrelated matters and I needed to further spend time again by asking the same questions in the lobby floor during the check in .
Looks like the staffs thought they were the security guard.
I suggested they should let the guest know that where the check in area is to avoid wasting both the times.
Furthermore if people came back to the hotel from outside the staff of the ground floor would stare on the people without saying anything.
Surprised what the customer service there.
I would commend the staff in the breakfast area , they showed polite and efficient when handling the matters.
RRachel PehThe location was a little far from the nearest metro stations (juyeop and daehwa) but there were bus services with bus stops just a 3-5mins walk away from the hotel. Love the room, it was very clean and spacious. The pillow and bed were comfortable. I slept very well on all 3 nights.
Despite being far from the metro stations, the area was close to a few shopping malls like Onemount and hyundai department store which had good shopping and food options. There was also a Starbucks right next to the hotel and a local mall with good brunch options right opposite the hotel.
The staff were helpful and they told me that there was an airport limosine (bus 5600) that I could take from the bus stop in front of the hotel and advised me on the bus timings. It really saved me a lot of inconvenience trying to naviagate my way to incheon airport using the metro. Would definitely stay here again the next time I'm in goyang.
GGuest UserIt was recently built, so the quality of the facilities was good. The location was also good because it had a good view of the surrounding sea.
However, the breakfast was the worst. They served a plate with a few vegetables and cold eggs, and the quality of the bread was worse than factory bread.
The coffee, which came in a thermos with espresso and hot water, was also poor. If they were going to serve like this, I think they shouldn't have served breakfast.
Or, they should have simply served salt bread and coffee on the basement floor.
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