5-Star Hotels in Special Capital Region of Jakarta, Indonesia

Breakfast selection are limited, quality is average. Porridge , egg station, soup noodles, bread and jam, pastries , 4 choices of fruits under salad bar, yoghurts , 5 dishes (noodles , broccoli , chicken, tofu, cap cay), coffee machine, tea bags , 4 choices of flakes. They provide pots , plates , bowls , cups , water dispenser , microwave, induction cooker however the cleanliness level is poor. No washing detergent and sponge thus can’t rewash it. There’s washing machine. It’ll be good if it comes with dryer. There are remnants of food trapped in between the gaps on dining chairs. I wiped it with wet wipes. The color of the tissue was grey black. The design of the apartment is pretty modern. Maintenance is required to maintain the aesthetic of the apartment. Missed to take photos and videos. Hope the feedback is well received and actions will be made for future improvements.

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

I had an excellent stay at the DoubleTree by Hilton Jakarta Kemayoran. From the moment I arrived, the staff were courteous and professional, making me feel right at home. The room was modern, clean, and very comfortable. I especially enjoyed the facilities, including the pool and fitness center. The hotel is conveniently located with easy access to both business and leisure areas.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

This hotel does not seem to be a 5-star hotel. Clean and good people. However, Limited amenities available in the room, not even a spoon, just 1 stirrer. Limited gym facilities and looked used. No toilet surrounding swimming pool, need to go to wellness centre with a very cold room and caused wet floor. Should user pee in the pool? No information about room service, need to install an app, which was only used once. It seemed to be overpricey.

Booked the hotel to attend concert at stadium opposite them hotel. Staff was very helpful and friendly. Security scanned bags before entering the hotel. Breakfast spread was good with quality Japanese food. Only down side was there was a leak from toilet bowl which was very smelly.

The location is great 5 mins walk to Grand Indonesia and 7 mins to MRT Dukuh Atas and Airport Link Station (Sudirman BNI) The breakfast is good with superb view from 90floor. The staff is attentive. I had the best bubur ayam there. The tea option if from TWG. And the breakfast ala cart menu changes daily. More variety. My room is ay 86 floor. With 2 view. River and city view (city not so much there is another building blocking the view) but the river wiew of which the bed is facing just spectacular. Esp at night.

Service crews are friendly and have no problem in communicating with them in English They are helpful and wears a great smile with greetings The room is clean and spacious, air conditioning is good The breakfast buffet has a lot of food variety with a combination of Asian and Western delicacies Food is nice Swimming is clean and they have some interesting activities Next time we will try out the Gym There is a mall linked to the hotel , it's name is Harmoni entrance.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

Breakfast selection are limited, quality is average. Porridge , egg station, soup noodles, bread and jam, pastries , 4 choices of fruits under salad bar, yoghurts , 5 dishes (noodles , broccoli , chicken, tofu, cap cay), coffee machine, tea bags , 4 choices of flakes. They provide pots , plates , bowls , cups , water dispenser , microwave, induction cooker however the cleanliness level is poor. No washing detergent and sponge thus can’t rewash it. There’s washing machine. It’ll be good if it comes with dryer. There are remnants of food trapped in between the gaps on dining chairs. I wiped it with wet wipes. The color of the tissue was grey black. The design of the apartment is pretty modern. Maintenance is required to maintain the aesthetic of the apartment. Missed to take photos and videos. Hope the feedback is well received and actions will be made for future improvements.

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

I had an excellent stay at the DoubleTree by Hilton Jakarta Kemayoran. From the moment I arrived, the staff were courteous and professional, making me feel right at home. The room was modern, clean, and very comfortable. I especially enjoyed the facilities, including the pool and fitness center. The hotel is conveniently located with easy access to both business and leisure areas.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

This hotel does not seem to be a 5-star hotel. Clean and good people. However, Limited amenities available in the room, not even a spoon, just 1 stirrer. Limited gym facilities and looked used. No toilet surrounding swimming pool, need to go to wellness centre with a very cold room and caused wet floor. Should user pee in the pool? No information about room service, need to install an app, which was only used once. It seemed to be overpricey.

The location is great 5 mins walk to Grand Indonesia and 7 mins to MRT Dukuh Atas and Airport Link Station (Sudirman BNI) The breakfast is good with superb view from 90floor. The staff is attentive. I had the best bubur ayam there. The tea option if from TWG. And the breakfast ala cart menu changes daily. More variety. My room is ay 86 floor. With 2 view. River and city view (city not so much there is another building blocking the view) but the river wiew of which the bed is facing just spectacular. Esp at night.

Booked the hotel to attend concert at stadium opposite them hotel. Staff was very helpful and friendly. Security scanned bags before entering the hotel. Breakfast spread was good with quality Japanese food. Only down side was there was a leak from toilet bowl which was very smelly.

Service crews are friendly and have no problem in communicating with them in English They are helpful and wears a great smile with greetings The room is clean and spacious, air conditioning is good The breakfast buffet has a lot of food variety with a combination of Asian and Western delicacies Food is nice Swimming is clean and they have some interesting activities Next time we will try out the Gym There is a mall linked to the hotel , it's name is Harmoni entrance.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

The location is great 5 mins walk to Grand Indonesia and 7 mins to MRT Dukuh Atas and Airport Link Station (Sudirman BNI) The breakfast is good with superb view from 90floor. The staff is attentive. I had the best bubur ayam there. The tea option if from TWG. And the breakfast ala cart menu changes daily. More variety. My room is ay 86 floor. With 2 view. River and city view (city not so much there is another building blocking the view) but the river wiew of which the bed is facing just spectacular. Esp at night.

Booked the hotel to attend concert at stadium opposite them hotel. Staff was very helpful and friendly. Security scanned bags before entering the hotel. Breakfast spread was good with quality Japanese food. Only down side was there was a leak from toilet bowl which was very smelly.

Service crews are friendly and have no problem in communicating with them in English They are helpful and wears a great smile with greetings The room is clean and spacious, air conditioning is good The breakfast buffet has a lot of food variety with a combination of Asian and Western delicacies Food is nice Swimming is clean and they have some interesting activities Next time we will try out the Gym There is a mall linked to the hotel , it's name is Harmoni entrance.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

Booked this hotel as it was near to JIEXPO which was where my event was held. The hotel is about 10 minutes car ride to JIEXPO, which was really convenient for us. However, it is not nearby any major shopping malls or food places so for any late night supper, you will have to grab in. Service can be very slow during peak periods (e.g. DWP festival) and check-in queues can take up to 30minutes. We requested for a non-smoking room during booking and was only told that none of the non-smoking rooms were ready by 3pm check-in time and had to wait another additional 1-2 hours. Breakfast provided was acceptable at best. Executive king room was spacious but can be a little worn down. 

Very good swimming pool area. Room is very comfy and spacious. We ordered butter chicken from Room Service and it was very delicious. At the lobby, receptionists offered cookies which is very nice gesture.

The hotel is charming and has a luxurious ambiance, although it lacks certain amenities typically associated with five-star establishments. Guests are offered complimentary beverages upon check-in. The lobby and lounge areas are spacious and adorned with beautiful Indonesian art and décor. The staff is friendly and welcoming, ensuring a pleasant stay for guests. While the location may not be ideal, it is worth noting that few hotels in Jakarta offer a prime location at this price point. The pool appeared inviting, though I did not have the opportunity to use it. Regrettably, the gym was closed during my visit. The breakfast buffet is truly exceptional, offering a wide variety of delicious options. The rooms are spacious and well-appointed, featuring comfortable beds and large bathtubs.

From the moment we arrived at the hotel, the service was absolutely impeccable. We were warmly welcomed at the front desk with a refreshing drink and pleasantly surprised with an upgrade to a room overlooking Bandaran. Upon entering our room, we found a thoughtful anniversary surprise waiting for us. One evening, while dining at the hotel restaurant, they delighted us yet again with a special anniversary cake. There wasn’t a single thing I could fault about this hotel—service, location, and ambiance were all perfect. A heartfelt thank you to Jennifer, Shifa, Yani, Palma, and Salvina for their exceptional care throughout our stay!

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

This hotel does not seem to be a 5-star hotel. Clean and good people. However, Limited amenities available in the room, not even a spoon, just 1 stirrer. Limited gym facilities and looked used. No toilet surrounding swimming pool, need to go to wellness centre with a very cold room and caused wet floor. Should user pee in the pool? No information about room service, need to install an app, which was only used once. It seemed to be overpricey.

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

I had a truly perfect stay at this hotel! Everything exceeded my expectations. The rooms were spotless, and the attention to cleanliness was remarkable. The breakfasts were absolutely delicious, with a great variety of fresh options to choose from each morning. The staff was incredibly friendly and attentive, always going out of their way to ensure we felt welcome and comfortable. A special mention goes to the concierge team, who were incredibly helpful and knowledgeable, offering excellent recommendations and assistance throughout our stay. I would highly recommend this hotel to anyone looking for a flawless experience. I can’t wait to return!

Love the 2 bedroom suite big and spacious. Kids loved it. Pool was just a small stretch of lap pool and one corner kids pool. Had the pool to ourselves as there we very little guests around. Kids room were only meant for toddlers. In all, only good for families with little children. Not much entertainment around the area for bigger kids. Breakfast spread was disappointing, not as great as commonly in 5star hotels. Can be better. Nearby malls like Kuningan and Lotte is only 10mins away.. However the drive there with many u-turns and traffic would take u 20-30mins to reach.

The closet was yellowish so it gave me a bit of an ick, but other than that the room was great. Cold, functioning AC and complete amenities; spacious room and bathroom; and great view. Upon arrival to the room, the operator called me to ask if everything's OK and if I needed anything; I asked for my balcony door to be unlocked and they said someone was gonna come to unlock it for us, but no one came.

The day here was outstanding. Super fast check-in thanks to Alung, who was very kind and helpful with recommendations. The staff were all very friendly and quick to help out, especially the cleaning services. The bathtub was a bit narrow in width but shower pressure was great and the bed was amazingly comfy. Would happily stay here again when visiting Jakarta!

It was a pleasant surprise to find that this is a service apartment hotel. The location is very central and much better value than the KW Marriott and Ritz Carlton nearby. My unit had an all in one washer (worked just fine) and they provided laundry detergent as a standard amenity. The fitness center is small but good and the outdoor pool is 25-30 meters. My only disappointment was that the towels by the pool were always gone when I arrived, but I just brought one from my room. Breakfast is small but has a nice selection of everything. The property has a small shopping platform with a small supermarket, Starbucks, a bakery, a SEA restaurant and a nice western restaurant with good wine.

Once construction is completed. Perhaps because it was opened in an unfinished state, it does not have its own restaurant, and the lobby construction is not finished, so it is temporarily operating in an alcove. I found the entrance by asking people around me. The room condition is good, but the TV is too small for the size of the room. Also, there was a slight noise coming from the room, which was annoying when I was sleeping. It is said that the lobby construction will be completed in April and the hotel will open in June.

Take 30 minutes just to find parking space before check in, the hotel should have dedicated place for staying guest instead of mix all space with guest parking (especially during hotel event such as meeting, wedding, etc) The room and toilet has nice ambiance, but the mini bar has no complimentary food/drink (other than plain water) The hotel was too crowded due to ongoing event, The pool is not big but quite cozy with pool bar The buttler service is good