5-Star Hotels in Phang Nga Province, Thailand

The hotel location is good, the service is fantastic and the facilities are good. As for the food, it is good too. The one thing lacking is there is hidden charge when checked in and felt like being cheated.

The room is very big and quiet, with one big bed and one small bed, which is enough for a family of four. There is a big swimming pool in the yard, but leaves often fall in the yard. I wanted to sweep it with a broom, but I couldn't find it. There is a river on the other side of the yard where you can fish. I didn't take the boat in the hotel, but I played archery and billiards. You can ride a bicycle when you go out. There are bicycles everywhere, which is very reasonable. The dining place is next to the check-in, and it is a very pleasant environment. The food is too bad, especially the breakfast at your own expense. It is really hard to swallow. We drove here by ourselves and drove out to 7-11 to eat. I don't know what the five-star chef did. I have been to Thailand more than a dozen times and have never eaten such unpalatable food. I strongly request that the chef must be changed. I will stay here for a few more days in the future. Only here can I feel the relaxation of vacation. If the chef is not changed, I will not come again no matter how good the scenery is. The water quality of the hotel is very good. The filter cotton of the shower head is sometimes white, unlike Phuket. No matter how many stars it is, it is yellow. But it does not affect my visit to Phuket, because the food is rich and the scenery is good. The mountain scenery in Phang Nga is not inferior to the sea view in Phuket, especially the cliff cafe in Phang Nga, which is so beautiful. The key is that the food is also very delicious and the price is very affordable. See the picture below

A pleasant, calm, and peaceful hotel perfect for a family stay. I highly recommend this hotel for a relaxing experience. However, please note that it is quite far from nearby services, so it's wise to visit a 7/11 before your first night. I also had difficulty finding rides using Grab, so don't rely on it for your plans. Additionally, arranging transportation through the hotel or a contracted driver can be more expensive than if you were staying on Phuket Island itself.

The hotel is nice but I should have realised from the photos it would be over-run with screaming kids! The beachfront location is stunning and the beach is lovely and clean, walk down to the beachfront early if you'd like one of the hotel loungers brought onto the beach, it's very peaceful until the loud families and Russians turn up a bit later! The breakfast was basic, I would like to see more choices, a bigger selection of fresh fruit and better coffee machines (they were constantly breaking during our stay). The restaurant menu wasn't that great, and the staff in the restaurant were not very attentive. There are a selection of lovely local restaurants and cafes nearby that have much better food, I'd recommend trying some of them, all walking distance. the room was good, although nowhere near enough shower gel, shampoo etc for two of us to use, thankfully we brought our own. No sound proofing from other nearby rooms which was annoying when we had to sleep early and the neighbours were awake until 3am on their balcony. The lagoon style pool around the resort is a great idea but not great if you don't want screaming kids splashing around outside your room all the time, even late when the pool was supposed to be shut. All in all it was a nice stay for families but as a couple we would not book here again as we prefer more peace and quiet!

I'm not happy with the receptionist named ”Jenny” at all. she gossiped right in front of me with the housekeeper whose on the call while I insisted that I booked for the king bed, but she kept saying the reservation showed that I have booked twin bed. so I showed her the evidence of booking kind bed then she be like ” but the agent sent that you have booked twin bed ” ( why on earth the receptionist wanted to win their guests...) that's why she needed the call to the housekeeper to check if any king bed available... she said ” guests needed king bed instead” and I guessed that the housekeeper was also not impressed and then Jenny said ” ya ” with the big hmph sound in the end.... I know thai and I know what you were saying 😊

I stayed at Eden with my family for 3 nights. We really enjoyed our experience at Eden! The staff including Noom, Pure, Frank, Bee, and Nan were extremely helpful and kind. They made our experience even better! The rooms were very clean and comfortable. Best rooms we stayed on our entire trip! We loved the pool, it was super clean and overlooks the beach. The food and drinks were great. We enjoyed that there were two happy hours! Overall, we would highly recommend this hotel as it is on a more private beach but only a 10 minute drive from Khao Lak town.

Had a great stay here. Hotel was amazing. Food was great and staff was super friendly. Would definitely recommend to anyone. Was nice peaceful and had many different activities to do also

This is clearly a 5+ star hotel, amazing facility and location. Except for the food in their Buffet, which is jilust ”ok” , all the rest is above and beyond one could expect. We've stayed at their lower cost, non-private pool room, which was very nice, big comfi and with great view to the sea. We defiantly will try to be back to it one day..

𝙋𝙪𝙡𝙡𝙢𝙖𝙣 𝙆𝙝𝙖𝙤𝙡𝙖𝙠 - Front desk staff, check in, check out, ask for help, ask for information. All Accor gives good information. Give 10/10. - The parking lot in the school is very small, probably 10-12 cars. You have to go to the dirt lot outside. If it rains at night, it's a mess. At night, it's dark and there's not much light. After checking out, Pakki drove me to the car. But the guest must carry and lift the bag up and down by yourself Observed from other guests as well. 3/10 - The room is clean, the mattresses are 3.5 feet apart but do not use a large duvet at all, the bathroom is separated by a curtain and there is no door. The end of the air curtain can pass through the hole into the bathroom. It was too cold to take a shower, the water was not strong. 5/10 - Gym clean and airy 10/10 I would like to ask those involved to improve and develop it as well.

Overall a good stay. Feels like it’s one of the best on the island. If you’re looking for a really quiet town with lots of sun and relaxation, this is it. Resort food leaves something to be desired. There is much better (and cheaper) food up the road within a few steps. Cleanliness is on par with the what I’ve seen elsewhere in Thailand. Would go back!

The hotel location is good, the service is fantastic and the facilities are good. As for the food, it is good too. The one thing lacking is there is hidden charge when checked in and felt like being cheated.

𝙋𝙪𝙡𝙡𝙢𝙖𝙣 𝙆𝙝𝙖𝙤𝙡𝙖𝙠 - Front desk staff, check in, check out, ask for help, ask for information. All Accor gives good information. Give 10/10. - The parking lot in the school is very small, probably 10-12 cars. You have to go to the dirt lot outside. If it rains at night, it's a mess. At night, it's dark and there's not much light. After checking out, Pakki drove me to the car. But the guest must carry and lift the bag up and down by yourself Observed from other guests as well. 3/10 - The room is clean, the mattresses are 3.5 feet apart but do not use a large duvet at all, the bathroom is separated by a curtain and there is no door. The end of the air curtain can pass through the hole into the bathroom. It was too cold to take a shower, the water was not strong. 5/10 - Gym clean and airy 10/10 I would like to ask those involved to improve and develop it as well.

i booked this hotel for my birthday but never expected much. As soon as we reached the hotel, we were welcomed with a very friendly lady and served with wet towel and welcoming drinks. We were told that the room we’ve booked was overbooked and they are happily to change it to a new one. The least thing i was expected was, they gave a room with my birthdate as the number. and it was decorated nicely for my birthday. and of course with a complimentary cake and fruits😁 a lot of activities provided by the hotel, or you can just strolling around.. the view was spectacular! As we need to check out early to catch our flight, they packed our breakfast to go. Their service and hospitality is top notch! Highly recommended! and I plan to visit this hotel again for my next birthday!

Disappointed by this large and impersonal hotel. The room allocated to us was dark and overlooked a wall with a huge antenna nearby. It took 10 minutes of discussion to get a room with a better view. The staff did not take into account the comments and wishes . In addition, lunch at the restaurant was mediocre (pasty shrimp) and expensive for what we had. The cocktails were average. Only the breakfast deserves a good mention. I will not recommend this hotel despite flattering articles and the price of which is excessive compared to what one has the right to expect.

Mostly good. Hotel transfer good, was waiting for us when we stepped out at the airport. Breakfast very good, because many food items were rotated every morning, and all service staff were always ready to help out, food items were of good quality. Room was big, bathroom huge, room cleaning good, and I was given a nice birthday surprise in the room. Game activities were a little inadéquate, free bicycle usage was a bit short (1 hour). But all in all, quite good. One item was not so good. A Thai Set Menu was advertised at the lobby, and we were looking forward to it. But each night when we stepped into the restaurant for 4 consecutive nights, we were told that the dinner option was not available, but the lobby advertisement made no mention of when it is available

A very nice, quiet beach resort that has just opened. Wonderful sandy beach, warm sea water, palm trees. Excellent breakfast buffet, romantic beach restaurant Lido in the evening. 3 great pools (children's pool, adult pool, main pool with bar). Very polite, nice and friendly staff. Everything super clean and exclusive. Great for couples, singles and families with small children.

Overall a fantastic holiday experience. Rooms are nicely done up, clean and relaxing . Staff are warm, welcoming, super helpful and friendly . Especially Nu who took great care of us . Great breakfast selection and super yummy. Great setup at kids room which also catered to older kids with Pingpong table , ball machine, arcade games and other selection. Staff at beach station were super helpful, all ready to help , SUP , boogie boards and kayaks available for use without charge. You really don’t have to go anywhere , just relax at the beautiful Sandy beach. Kids also played volleyball almost every evening with other guests . Impressive fire show one night We will definitely come back here .

The environment is amazing, the double pool villa is absolutely beautiful! It's enough to just stay in the hotel. It takes an hour and a half from Phuket Airport to the hotel, 1,300 baht. Similan Island is not open, so there are not many people in the whole Khao Lak, including the hotel.

Was booked as a birthday treat. If you like organised activities and timetables then it's for you. On arrival they asked for passports, out to the car to get, then voucher, out to the car to get, then a copy of my credit card. Really was not happy with that and thought it unnecessary as they had details from booking as the room was paid for,it made me very uncomfortable. The main swimming pool was large but had only one place to get in so was a long walk. We ate outside the hotel at one of the many less expensive restaurants. Our view from our room in block 13 overlooked a dilapidated roof of the Thai themed restaurant, didn't compel us to eat there. The room itself was comfortable and clean and we loved the dressing gown, it's our thing. WiFi around the resort was good. Sunset memorable. A great place for families that like a package holiday. Not for us.

The accommodation was excellent, the pool-access room was perfectly designed and maintained and offered an excellent experience during the hot weather. The hotel is perfectly and conveniently located, a short walk to the streets where good restaurants and shops are located. It was a lovely leisure stay. Perhaps the resort could work on bettering customer service, as we were rarely greeted or acknowledged (although my husband and I did) whenever we entered or exited the restaurants (Malila, Cocos) for the whole 7 days. We had to physically approach them in order to get service like ordering food or drinks.

A pleasant, calm, and peaceful hotel perfect for a family stay. I highly recommend this hotel for a relaxing experience. However, please note that it is quite far from nearby services, so it's wise to visit a 7/11 before your first night. I also had difficulty finding rides using Grab, so don't rely on it for your plans. Additionally, arranging transportation through the hotel or a contracted driver can be more expensive than if you were staying on Phuket Island itself.

I'm not happy with the receptionist named ”Jenny” at all. she gossiped right in front of me with the housekeeper whose on the call while I insisted that I booked for the king bed, but she kept saying the reservation showed that I have booked twin bed. so I showed her the evidence of booking kind bed then she be like ” but the agent sent that you have booked twin bed ” ( why on earth the receptionist wanted to win their guests...) that's why she needed the call to the housekeeper to check if any king bed available... she said ” guests needed king bed instead” and I guessed that the housekeeper was also not impressed and then Jenny said ” ya ” with the big hmph sound in the end.... I know thai and I know what you were saying 😊

Very satisfied, this is a hotel I will go to next time, especially suitable for vacation⛱️Because I arrived at the hotel in the early morning, I wanted to drink and the front desk went to the restaurant to open the door and get me a drink🍸. The hotel has a chartered car service that can take you for a ride on the island or go to supermarkets like 711. Just negotiate the price with them (their manager speaks better English, and the general staff can understand some, but the room service staff can't understand English very well). The hotel also sells local clothing, bags and swimsuits. My girlfriend and I bought the last two. The scenery of the beach is super beautiful, and we can see the sunset by the sea. In short, it is a very good choice.

Totally and utterly amazing…..one of our favourite stays anywhere in the world. 2 night wedding anniversary surprise for my husband and they decorated the bed with stuff from the garden and made it look beautiful. The pool villas are huge and stunning, so peaceful and private, we barely moved from there as it was just so incredible. The main pool area and beach was beautiful too, and sitting at the restaurant overlooking the pool and beach at sunset was perfect. All the staff are so so lovely and sweet. The gym was great and had all i needed, running and cycling in the area is fantastic. Will stay here again for sure. Best decision ever to come here

Overall service was good - Hotel transfer service was reliable (including airport transport and to other attractions). Food was good except for the seafood barbecue buffet dinner (the seafood was not fresh and most dishes were not hot enough). Prices for local tours arranged through the resort were unreasonable higher than average, it’s like doubling/tripling the average price. Some of the restaurant staffs could not understand very simple English which makes ordering difficult. Waiting time for the food was unreasonably long (almost an hour). The staff at the Kids Club was super nice and patient, my son had a great time there making art work. If they could have some scheduled activities with more variety, it would be better. Wi-Fi in our villa was very unstable and the staff could not fix it. When we checked in, there were not enough towels in our villa and toiletries didn’t get refilled. On some days, the staff missed cleaning our villa.

in general, if fruits and massages are not followed, then the place is super the prices in the restaurant are reasonable, the place itself is very beautiful

The hotel is nice but I should have realised from the photos it would be over-run with screaming kids! The beachfront location is stunning and the beach is lovely and clean, walk down to the beachfront early if you'd like one of the hotel loungers brought onto the beach, it's very peaceful until the loud families and Russians turn up a bit later! The breakfast was basic, I would like to see more choices, a bigger selection of fresh fruit and better coffee machines (they were constantly breaking during our stay). The restaurant menu wasn't that great, and the staff in the restaurant were not very attentive. There are a selection of lovely local restaurants and cafes nearby that have much better food, I'd recommend trying some of them, all walking distance. the room was good, although nowhere near enough shower gel, shampoo etc for two of us to use, thankfully we brought our own. No sound proofing from other nearby rooms which was annoying when we had to sleep early and the neighbours were awake until 3am on their balcony. The lagoon style pool around the resort is a great idea but not great if you don't want screaming kids splashing around outside your room all the time, even late when the pool was supposed to be shut. All in all it was a nice stay for families but as a couple we would not book here again as we prefer more peace and quiet!

This is clearly a 5+ star hotel, amazing facility and location. Except for the food in their Buffet, which is jilust ”ok” , all the rest is above and beyond one could expect. We've stayed at their lower cost, non-private pool room, which was very nice, big comfi and with great view to the sea. We defiantly will try to be back to it one day..

Overall a good stay. Feels like it’s one of the best on the island. If you’re looking for a really quiet town with lots of sun and relaxation, this is it. Resort food leaves something to be desired. There is much better (and cheaper) food up the road within a few steps. Cleanliness is on par with the what I’ve seen elsewhere in Thailand. Would go back!

The hotel rooms are a bit old-fashioned and not very spacious, but overall they are acceptable. The breakfast is quite abundant. The French owner provides warm service, and when he is present, the staff's service is even better and more enthusiastic. Overall, the experience is quite relaxing.

All the waiters served very well and always had smiles on their faces. I participated in a one-day Island Trip, which was beautiful and worth it! Excellent food, Italian restaurant, pizza is a must-try!

The package booked by Xiyou can be booked during the National Day without additional charge. The three-night stay includes pier pick-up and drop-off. The transportation is convenient. The airport to the pier takes half an hour by car, and the speedboat takes about half an hour. The hotel has a car to pick up and it takes more than ten minutes to arrive. There is a welcome gift at the lobby. The staff is very friendly. The hotel is very new, with complete facilities. The room is spacious and bright, with a full sea view, and is cleaned twice a day. The surrounding ecological environment is good, and there are many ghost crabs on the beach in front of the hotel. It is very close to Hong Island in Krabi from the pier. The hotel has rich vegetation, beautiful environment, and a great swimming pool. The breakfast is complete, the Western restaurant and Japanese cuisine are delicious, and the cocktails can be delivered to the room and the waiter will mix them on the spot. In short, everything is great. I hope I can go again during the holiday next year.