Apartments in Shanghai, China

We stayed at this place for a week and it was an amazing experience. The room was very comfortable for the three of us. It was equipped with a dishwasher, washing machine, kitchenette, toaster, and kettle. A small dining and living room complemented the apartment, which were separated from the master room by sliding doors. The pool and the gym were well-equipped. The location could not have been better. The building is located close to the main tourist attractions of the Pudong area and only a couple of meters from a metro station.

The hotel is conveniently located, three subway stations within walking distance (no more than 10 min). The room was spacious and clean, comfortable bed, enough storage space, air conditioning was great, large bathroom. The staff was very nice and helpful. The hotel has common kitchen and laundry room which is very convenient if you stay long. As for the disadvantages, Wi-Fi was really slow: enough for surfing and messaging, but we couldn’t watch a movie. The kitchen is equipped with a fridge, a microwave and an electric hob, but to actually cook something you need to ask for the utensils at the reception desk. Overall, I think the hotel was really nice and I would definitely recommend it.

The room was very spacious and well lit. The bed was comfortable to sleep on. Service wise was superb, we arrived earlier than the supposed check in time, and the kind lady at the front desk immediately helped to settle our luggage and in the end even managed to find a room suitable for us to immediately check in and settle down. They even have these cute robots to bring food to our room whenever we order food deliveries. Overall it was a wonderful experience staying here.

Enjoyed my stay at Citadines Apart Hotel. Room was cleaned and the hotel staffs were friendly and helpful. The robot “staffs” were helpful as well by transporting my food delivery orders dropped off at the reception, right to my doorstep. Compliments should also go to one of their male hotel staff 汪鹏, who patiently searched for my Taobao parcels for almost 45 mins, as two of the parcels were“missing”. 汪鹏 calmly took further steps to understand which items were missing, which courier sent the package, and also whether they were correctly sent. Throughout this whole exchange, he has not once shown any frustration and has professionally dealt with the issue. Kudos to him for showing service excellence.

It would be very hard to find a better option in Shanghai. The location is great and the staff is very friendly and helpful. I will definitely come back when I come back to Shanghai.

I recently stayed at the Ascott Hotel, and the overall experience exceeded my expectations. First off, the hotel's location is excellent, making it very convenient for both business trips and leisure travel. There are many restaurants and shopping areas around the hotel, making it perfect for those wanting to explore the city. The service at the hotel also left a strong impression. From the front desk to room service, every staff member was very professional and warm, ensuring my stay was worry-free. The rooms were clean and tidy, with modern facilities, providing everything I needed, including comfortable bedding and high-speed Wi-Fi.

Stayed for long term and the place feels like home. Very spacious room with amenities to cook and washer-dryer, ironing board and iron, full-sized fridge etc. Bathroom is also big. Even though the stay was long it didn’t feel cramped at all and I had space to exercise in the room. There’s a small gym upstairs with a cable machine, a few running machines and a stretching stand. Location is also quite nice since it’s right next to a sizeable mall and 2 min away from the metro station (by crossing the bridge behind the mall). Overall an excellent choice for hotel especially if you’re staying long term.

Stayed for 4D3N. Super good location next to aeast Nanjing Station. If you have big luggage, please go to exit 2 as there is an upward and downward escalator. Exit 5 is closer to the hotel if you don't have luggage. The specky male staff at the counter was rather rude and relatively unfriendly when we first stepped in to inform that we have a booking for 3 nights. Instead of greeting or welcoming us, he immediately confronted us that check in time was only after 2pm. Well, we just wanna inform him that we are the guests and want to store our luggage with the hotel. But the FIRST impression towards the hotel was going down to the drain! They provide free luggage storing your luggage which is rather good but just leave it beside the lifts and the side of front counter. We were given a room on the fourth floor. The room was spacious and looked cosy. the room has a tv box with some old ancient movies or dramas. The bed was very cosy and comfortable. The room has a washing machine, stove but no kitchen utensils were given. You need to get yourself the toothbrushes at the registration counter during registration. The water shower pressure during our stay was extremely small. It was kind of frustrating as after a long day out and back to the hotel but without a good showering. The water pressure is not only small but the water temperature is also very unstable. Only on the last night of staying, the water pressure was ok. The hair dryer was also damaged when we wanted to make use of it. The dryer will get very hot and even can see some sparkling coming out but no air blowing out. The steps next to the tatami beds were not even. It is quite dangerous if you are staying with kids or elderly. The house keeping will come to your room to clean if you didn't ask not to, she will be very likely to throw away anything on the table that looks like rubbish to her Therefore, please do not simply put anything that you want on the table, otherwise it might get dumped away. Overall, the stay was considered pleasant if you don't need to deal with the front desk counter staff. I particularly like the tatami beds as it was very cosy and comfortable. I just felt not to wake up from the bed. There are plenty of restaurants around the hotel. Only a few footsteps away to Nanjing road and is very close to Waitan and even Yu yuan garden.

We would give this place a 10/10 when it comes to a good experience. The place was clean, the location was amazing, the amenities provided were unmatched. We stayed at this place for over 10 days. The staff was quick to respond to any queries we had. They cleaned our apartment everyday. Did not hesitate to provide anything extra like detergent, water bottles etc. The full size fridge was quite helpful. The washroom was clean and the shower had great water pressure. If you choose to stay here after looking at this review, do not forget to try the street food being sold right behind the apartment building. We had the best food from there... Jianbing, mutton wrap, amazing coffee, fried chicken etc. It's right next to a mall that has all the big and small brands, amazing bakeries, KFC, McDonald's, DJI, Huawei, Apple etc. This place was really one of our favourites. We hope to be able to go and stay there again. And did I mention, It was 1000% worth the price

The location is perfect for those who wish to explore with the metro. The apt is a mere less than 100m from Laoximen station, with lines 10 & and 8, which access to most of the interesting areas of SH. Even better is that Family Mart & McDs is within a stone's throw away. The Laoximen area also has local restaurants that serve good local eats. Xintiandi is also within walking distance for us, about 15-20 mins walk, which is perfect under the chill and breezy weather. Staff at the apt, especially Eddie and the housekeeping lady, were very kind, patient and helpful. We had an early check-in too, thanks to their kind understanding.