“A Wonderful Stay with a Warm Welcome!”
From the moment we arrived, we were greeted with a very warm and friendly welcome, making us feel right at home. The room was spotlessly clean, well-maintained, and had everything we needed for a comfortable stay. The attention to detail and excellent service truly stood out. Highly recommend for anyone looking for a pleasant and relaxing experience!
The service was good, staff very helpful. Location was excellent as outside the hotel have alot restaurants to choose and the food was nice.
Our hotel room facing mount-Fuji love it so much. The breakfast was nice too simple and easy.
Super hotel is a nice hotel, we will choose this branch hotel again for next trip.
Love this hotel! Mt Fuji view is totally worth it for that sunrise moment! Also, with the onsen is just perfect!
Nearby Hotel is Fuji Q highland station (6 mins walk) so it is convenient to explore around. Just check google map for the next upcoming train and you’ll be able to plan your schedule. Highly recommended even if you didnt rent a car here.
The best 2-star hotel in my travel experience. Hotel location is a bit far from the train station which take around 15 mins walk when carrying a luggage, bus and taxi are other options. Hotel seems didn't provide shuttle service. We book a Japanese-Style Room with tatami bed with Mt Fuji view that was awesome. Room is big and clean. Hotel breakfast is worth to try too, it's a traditional Japanese breakfast and only allow you to choose either 7am or 8am time for breakfast. We stayed for 2 nights and they prepare another set of breakfast for us on the 2nd day. There is a small park right opposite to the Hotel called ”Oike Park” where you can enjoy Mt Fuji too.
It’s about 10 mins car ride from train station to gran princess hotel. There is no pick up service or shuttle bus after 5 pm so very inconvenient esp those who are out to various attractions esp its cold wintry weather season. You can call from tourism centre between 3 pm to 5 pm. There are not many taxis around and have to wait for a long time and hotel staff does not offer help to do any booking for us and it’s wet and cold for all of us. The morning breakfast BBQ and onsen are a plus and you can chill out otherwise it’s far to get to 7 eleven store. In house restaurant is not available if you do not book one day in advance and only have option of ordering room service which a bit pricey.
It is about 25 minutes from Kofu Station. The walking speed of the elderly is not as fast as that of the young people. The living facilities nearby are quite complete. It can be reached by bus. There are Family Mart, 7-11 and ramen restaurants nearby.
Walking distance (around 400m?) has 24hrs convenient store.
The room is very spacious.
Sadly I didn't manage to see Mt.Fuji from the room the day I went, but they do provide a Mountain View Room.
No issue with all the services.
No issue for those who cant speak Japanese, they can communicate in both English and Mandarin here.
For the bicycle rental price, it is 1000yen for 2hrs.
But do note that they didn't provide a private bathroom, it is a public bathroom (Not a concern for me, but for those who prefer a better privacy do note about this)
A lot of plugs in the room.
Didn't face any issue with this stay. Can earn my 5-stars rating.
With a stay at SANU 2nd Home-Kawaguchiko 2nd in Narusawa, you'll be within a 10-minute drive of Lake Kawaguchi and Fuji-Q Highland. This vacation home is 11.3 mi (18.2 km) from Lake Yamanaka and 19.6 mi (31.5 km) from Fuji Subaru Line 5th Station.
Free self parking is available onsite.
For Guests Staying Two Nights or More
Please note that depending on room availability, we may not be able to accommodate your entire stay in the same room. While we do our best to keep you in the same room, there may be cases where a room change is required during your stay.
*If a room change is necessary, please note that the room will not be available during the cleaning hours (11:00–15:00).
*Should this occur, we will inform you as soon as possible after your reservation is confirmed.
Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with refrigerators and ovens. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves.
Great service and included free breakfast as well. Room was clean and slightly bigger than other hotels. Bathroom bit dated with bathtub and manual flush button for toilet. Not the best location to get to mt fuji but can see fuji mountain outside window
It was just ok in general except for 1 snafu. We waited 20 minutes to get a table at breakfast, then when they finally gave us the table, they did not bring out our food which we’d pre ordered the day before. We waited for another 20 minutes before asking them about it, at which point they gave us 1 grossly inadequate bun per person as compensation.
Wasting our precious time in this wonderful town is so painful.
Rooftop view is good.
Great
139 reviews
9.3/10
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OOnsiriJapanese style hotel. A bit old and outdated but I think it's charming with Tatami, futon and closet like where Doraemon sleep.
If you arrive at station after 3 pm you can call hotel for free pick up service, just 10-15 mins then they're there.
We've got a room at 10th floor so bit of a walk from main building to our room but it's fine there, great view of Fuji and lake.
Room were nice in Japanese style like I ever read in manga.
Our rate were breakfast and dinner included. Then they arranged for you as the time you prefer. Excellent food and super good service! Even they speak 99% only Japanese but service is extraordinary.
Don't miss the onsen too, cool experience to take a bath with a view.
They also have shuttle service to train station , just ask reception ,free of charge.
PPICHEWA_I arrived at Kawaguchiko Station in the afternoon and decided to leave my luggage at a locker near the station before visiting Oshino Hakkai. I returned to the station around 5 PM to retrieve my luggage and called the hotel to inquire about their FREE Shuttle Bus service. Luckily, I caught the shuttle bus back to the hotel in time. The driver was very polite and helpful, assisting me with my luggage both ways.
The hotel had a nice and standard atmosphere, both inside and out. The staff at the lobby were friendly and spoke excellent English. They were able to provide me with all the information needed.
My room was a 20 square meter Lake View Room with a stunning view of Mount Fuji. It had two single beds, a desk and chairs The entrance had a large mirror and the storage space. Unfortunately, the remaining space in the room was too small to fully open my 28-inch suitcase. Luckily, I was alone, so I used the second bed to store my belongings. The bathroom was small but well-equipped with a shower, bathtub, and an automatic toilet.
The onsen was located on the 6th floor and was divided into male and female sections. It was clean and spacious. However, around 8-10 PM, it got quite crowded. If you're not accustomed to this culture, you might want to visit during the morning. (Operated Time : 3PM-2AM & 5-10 AM)
The hotel restaurant offered a variety of dishes. I checked the menu and decided to purchase a dinner coupon at the lobby. The dinner buffet was served from 6-9 PM. Breakfast (7-9AM) was included in my package and was slightly different from dinner. Overall, the food was decent but not exceptional. I recommend arriving early for dinner to avoid the crowds.
Key Points:
- The hotel offers a free shuttle bus service every 30 minutes between the hotel and Kawaguchiko Station.
- There are no convenience stores near the hotel. The hotel's convenience store has limited options.
- There is only one restaurant near the hotel, and it's only open for lunch. If you don't have a car, your dining options are limited to the hotel's buffet or instant ramen (from hotel's convenient store at Lobby 1st floor).
GGuest UserLet's talk about the hotel itself first. It is in Kawaguchiko, and the windows are facing Kawaguchiko, with a nice view. The hotel has ”hot springs” and saunas, which are large baths in China, and the room size is about the same as in China.
Let's talk about the location. Next to the hotel is the entrance to the observation deck cable car. You must come early to this place. We came down at 8:30, just opened, and there were relatively few people. After playing for an hour, people were already queuing to the side of the road.
GGuest UserIt’s about 10 mins car ride from train station to gran princess hotel. There is no pick up service or shuttle bus after 5 pm so very inconvenient esp those who are out to various attractions esp its cold wintry weather season. You can call from tourism centre between 3 pm to 5 pm. There are not many taxis around and have to wait for a long time and hotel staff does not offer help to do any booking for us and it’s wet and cold for all of us. The morning breakfast BBQ and onsen are a plus and you can chill out otherwise it’s far to get to 7 eleven store. In house restaurant is not available if you do not book one day in advance and only have option of ordering room service which a bit pricey.
NNaqueyaFor some reason I was not sent a QR Code to my email to check in. I was sent a pin number which was not necessary or utilized. We arrived at the villa several hours early and called to see if we could check in early, they apparently have a strict after 3pm check-in. We found a place and paid to store our luggage and then came back to the villa at 3pm. Again, still had not received the QR Code. Called again, was hung up on. Called back, was told it would take 10 minutes. Called back and was asked for my email, was put on hold then was asked for my email again (which was already provided at booking).
Then was asked to send them an email, they didn't get it and then was asked to send to personal icloud email. They finally found my email and sent the QR Code to me at close to 4pm which was an hour after check-in and we had to stand out in the sun the entire time. This was so frustrating and ridiculous. My email address was in the reservation, why it took so long is crazy. The process needs to be updated so this doesn't happen to other people.
There was a huge spider above the TV in the corner, we got rid of it but it was creepy.
The view from the villa was great!
The beds were nice!
Loved the double showers! The body sponges are so clever and left our skin feeling smoothe!
The clothes drying was very innovative and did work effectively, needed to turn the heater on twice to get the clothes dry.
Towel rack on the wall was broken on the right side, the rod wouldn't stay in.
The one pot in the kitchen was burnt on the bottom inside, we tried to clean it to use it but could not. We did use the grill to make dinner and it was a wonderful touch!
VValerie KaoHotel provides free shuttle pickup at Kawaguchiko Station, just go to the Tourist Information Office and they will call for you. Breakfast and dinner are served well and delicious. Room has beautiful views of Mt. Fuji. After check out, hotel even help us to deliver our luggage to our next hotel ( in Kawaguchiko only). The only downside was the Onsen temperature was not hot and there’s no facial or body lotion provided.
BBSLStaying at Ashida Hotel was definitely a pleasant surprise. The price budget is also 3,000 per night, because 4 people can stay in the same room. A friend started jumping up and down as soon as he entered. The Japanese-style layout and traditional hot springs make it very comfortable.
The sky finally cleared up on the day we checked out. I was shocked when I saw Mount Fuji. It felt so majestic and beautiful.
This hotel is highly recommended for friends who want to see Mount Fuji in Kawaguchiko City.
WWee xiongThe service was good, staff very helpful. Location was excellent as outside the hotel have alot restaurants to choose and the food was nice.
Our hotel room facing mount-Fuji love it so much. The breakfast was nice too simple and easy.
Super hotel is a nice hotel, we will choose this branch hotel again for next trip.
DDidi KwokThe best 2-star hotel in my travel experience. Hotel location is a bit far from the train station which take around 15 mins walk when carrying a luggage, bus and taxi are other options. Hotel seems didn't provide shuttle service. We book a Japanese-Style Room with tatami bed with Mt Fuji view that was awesome. Room is big and clean. Hotel breakfast is worth to try too, it's a traditional Japanese breakfast and only allow you to choose either 7am or 8am time for breakfast. We stayed for 2 nights and they prepare another set of breakfast for us on the 2nd day. There is a small park right opposite to the Hotel called ”Oike Park” where you can enjoy Mt Fuji too.
GGuest User“A Wonderful Stay with a Warm Welcome!”
From the moment we arrived, we were greeted with a very warm and friendly welcome, making us feel right at home. The room was spotlessly clean, well-maintained, and had everything we needed for a comfortable stay. The attention to detail and excellent service truly stood out. Highly recommend for anyone looking for a pleasant and relaxing experience!
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