Family-friendly Hotels in Zurich

Very close to the train station- a 10 minute walk. The room was very clean and spacious, with all amenities including a hair dryer. The aesthetics of the restaurant/breakfast area was very beautiful and a wide variety of choices for breakfast.

We stayed at this Novotel in Zurich, the Novotel in Munich and the Novotel in Geneva. This Novotel was definitely not as good as the others. The location is fine - it's well connected to public transport (it is located in the business technology park). We had booked nearly nine months in advance and asked for two rooms near each other (we were travelling as a family). We were given two rooms on separate floors at opposite ends of the hotel. It was literally the most far apart that the rooms could be. Reception on check in said that they would change it, then kept me waiting for 45 minutes while they tried to do so. I gave up at the 45 minute mark and just took the rooms that had been initially allocated. The initial person on check in did try and be helpful and gave a good restaurant recommendation. The other person on reception really was not helpful - in the end one of his colleagues stepped in to assist as I think she could see that he was being very unhelpful. Reception was often busy with queues (the reception area is not large enough for the size of the hotel). We were clearly tourist visitors to the city, and no-one in reception advised us on check-in that there was a huge festival in the city taking place (attracts 2 million visitors to Zurich) that was affecting all public transport plus restaurant availability etc. The rooms and the pool were fine. The breakfast at this hotel was very, very average, particularly the hot food items. The breakfast compared very unfavourably to those offered by the Novotel hotels in Geneva and Munich. Check out took a long time, and there did not seem to be a place to drop keys. The staff have very casual uniforms (pants and polo shirt) which also contributes to the whole feel of the hotel seeming like a lower standard. Hopefully Novotel can look at this hotel and try and improve the standard so it is of a similar standard to its other locations. (Novotel Munich in particular was so much better!)

My partner chose one of the corner rooms on the 9th floor for our two day stay in Zurich. Excellent views across the city. Lots of space for two people to enjoy a few days. Incredibly comfortable bed, great walk-in shower as well as all regular amenities from air conditioning to wifi. Breakfast was perfect and plentiful with all the usual cooked or continental options at your disposal. Staff were excellent checking in & out and with queries (how hte hell do we open these windows) and the provision of ice late at night (its not what you think!) Easy access to main Trams that take you into town centre/train stations but they also have push bikes and electric scooters for those that want them (we didn't^t avail as we wanted to stroll) Also for those that have to work - great business lounge on each floor All-in-All a 10 outta 10 experience making my first trip to Zurich a wonderful and memorable one.

We stayed here for 2 nights for the Coldplay concert and it was the perfect Zurich hotel. Super central, great rooms, great restaurants, great breakfast and great staff. Special mention to Peter and Gribo who looked after us very well on our first night at dinner and to Filippo who absolutely spoilt us with his very kind and attentive service when we got back from the concert and thought the bar and restaurant were shut, Filippo rescued our night! Will certainly return very soon.

Although this hotel belongs to a hotel chain, our stay was perfect. The situation is very close to the Bahnhofstrasse (near to the LV store). The staff was flexible and managed everything to be convenient and pleasant for us. The room was clean, well appointed. The bed was extremely comptable (very rare in hotels in general). Also, the breakfast was really appreciated, you get exactly what you expect in a hotel : eggs, salmon, fresh exotic fruits, juices, breads, cheese, etc, etc. We recommend!