Family-friendly Hotels in Zurich

I was in Zurich for work, and staying at Ibis was convenient for me and my customers. We were near the train station, which made traveling for us very convenient and accessible. I'd stay here again when I return, especially that it's near the old town and the main station.

We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!

5 minutes walk from Zurich HB. Supermarket such as Coop is jus 1 min away fr the hotel. The breakfast was simple and suitable for people who doesn like it to be heavy. Overall is a nice hotel but yet can be improved for their customer service

We loved our stay at the hotel wellenberg during our recent trip to Zurich, it was perfectly situated and a lovely spacious family room. The bathroom could use an update, which I’m sure is in the works, as one that I spotted by the elevator looked stunning! Our kids especially loved the family tv/gaming room and special mention must be made of the lovely front desk staff and Ruth at breakfast who was absolutely charming. We would definitely return again on our next trip to Zurich.

We stayed at this Novotel in Zurich, the Novotel in Munich and the Novotel in Geneva. This Novotel was definitely not as good as the others. The location is fine - it's well connected to public transport (it is located in the business technology park). We had booked nearly nine months in advance and asked for two rooms near each other (we were travelling as a family). We were given two rooms on separate floors at opposite ends of the hotel. It was literally the most far apart that the rooms could be. Reception on check in said that they would change it, then kept me waiting for 45 minutes while they tried to do so. I gave up at the 45 minute mark and just took the rooms that had been initially allocated. The initial person on check in did try and be helpful and gave a good restaurant recommendation. The other person on reception really was not helpful - in the end one of his colleagues stepped in to assist as I think she could see that he was being very unhelpful. Reception was often busy with queues (the reception area is not large enough for the size of the hotel). We were clearly tourist visitors to the city, and no-one in reception advised us on check-in that there was a huge festival in the city taking place (attracts 2 million visitors to Zurich) that was affecting all public transport plus restaurant availability etc. The rooms and the pool were fine. The breakfast at this hotel was very, very average, particularly the hot food items. The breakfast compared very unfavourably to those offered by the Novotel hotels in Geneva and Munich. Check out took a long time, and there did not seem to be a place to drop keys. The staff have very casual uniforms (pants and polo shirt) which also contributes to the whole feel of the hotel seeming like a lower standard. Hopefully Novotel can look at this hotel and try and improve the standard so it is of a similar standard to its other locations. (Novotel Munich in particular was so much better!)

My partner chose one of the corner rooms on the 9th floor for our two day stay in Zurich. Excellent views across the city. Lots of space for two people to enjoy a few days. Incredibly comfortable bed, great walk-in shower as well as all regular amenities from air conditioning to wifi. Breakfast was perfect and plentiful with all the usual cooked or continental options at your disposal. Staff were excellent checking in & out and with queries (how hte hell do we open these windows) and the provision of ice late at night (its not what you think!) Easy access to main Trams that take you into town centre/train stations but they also have push bikes and electric scooters for those that want them (we didn't^t avail as we wanted to stroll) Also for those that have to work - great business lounge on each floor All-in-All a 10 outta 10 experience making my first trip to Zurich a wonderful and memorable one.

We stayed here for 2 nights for the Coldplay concert and it was the perfect Zurich hotel. Super central, great rooms, great restaurants, great breakfast and great staff. Special mention to Peter and Gribo who looked after us very well on our first night at dinner and to Filippo who absolutely spoilt us with his very kind and attentive service when we got back from the concert and thought the bar and restaurant were shut, Filippo rescued our night! Will certainly return very soon.

Possibly the only worst hotel in the Accor chain. They advertise their rooms to be air conditioned but they are not. They have an aircon panel in their room and a vent but they don’t work, most likely switched off centrally. When you ask they give you the run around: “it works” “city banned air conditioning in hotels” “change a room” but nope. It simply doesn’t work. Now, this weren’t a massive issue in autumn,spring etc but in a summer heatwave (33C) when a room is 25-26C then asking it be conditioned to an eco friendly 22C should not be an issue in a hotel that rates itself 4*. But it is. That’s the issue. This is a 3*property charging 4*prices. Apartments are also small -slightly bigger than their rooms in Ibis. But this is Zurich. I reckon Accor should reclass this as 3* slight lower the price to reduce the complaints. This hotel is after all the same as the ibis (it is the same building) the only difference is “apartment” having a desk and a kitchenette

Although this hotel belongs to a hotel chain, our stay was perfect. The situation is very close to the Bahnhofstrasse (near to the LV store). The staff was flexible and managed everything to be convenient and pleasant for us. The room was clean, well appointed. The bed was extremely comptable (very rare in hotels in general). Also, the breakfast was really appreciated, you get exactly what you expect in a hotel : eggs, salmon, fresh exotic fruits, juices, breads, cheese, etc, etc. We recommend!

The hotel is located in the center of Zurich and is very artistic. It is recommended that everyone come to live in their room with murals, which is very retro. Good service, not many categories for breakfast (almost 5 star hotels in Switzerland are like this), hotel valet parking! !