Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 9, 2025
Chong Tze ChienI had a thoroughly enjoyable stay at 25hours Hotel Zürich West. From the moment I arrived, the experience was warm and welcoming — the staff were not only professional but genuinely friendly, adding a personal touch that made a big difference.
The rooms are a standout: stylishly designed with bold, playful décor and thoughtful details that give the space character without compromising on comfort. I especially appreciated the roomy interiors, which offered more space than most urban hotels — a real luxury in Zurich. The layout felt both functional and relaxing, making it easy to settle in whether you’re in town for work or leisure.
The hotel also fits perfectly into the creative energy of the Zürich West district, with a modern vibe that feels authentic rather than over-designed. Highly recommended for travelers looking for something with personality, comfort, and consistently great service.
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Price per night from:TWD 5,292
Posted onMay 7, 2025|Standard Triple Room
Guest UserThey locked the door with the key so my parents couldn’t enter their room on the 2nd day. Receptionist said: if you don’t pay for the breakfast we don’t open your door. We were still staying for another and like everywhere in the world you always pay at check out.
The day after they put on a ticket at our car with the message: if you don’t pay for our parking we go to the police. The day we arrived they said it was ok and we would pay again at the check out.
I never ever had this issues with another hotel and trust me I travel a lot.
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Price per night from:TWD 4,900
Posted onJan 2, 2026
RogerOnTheWay
I had a very pleasant stay at this hotel. The location is convenient, making it easy to get around and explore the area. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay.
The staff were friendly, professional, and always willing to help, which made the experience even better. Check-in and check-out were smooth and efficient. Overall, the hotel offers great value for money and a comfortable, stress-free experience. I would happily stay here again and recommend it to others.
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Price per night from:TWD 8,872
Posted onJan 10, 2026|Standard Twin Room
Ellen TorresThe room is clean but it’s cramped, hard to move fast. The front desk staff in the morning particularly the guy is rude. We were a bit early for breakfast because they changed their time from 6:30 to 7am which we aligned for our day activity. When i asked if we can just sit inside while waiting for a few minutes before 7am, he answered me rudely saying “as i said..”, but when we came inside at 7:01am, there were already people eating there, 2 pairs i saw. This is rude because we were pressed for time as we have to catch up the tour bus and we paid for the breakfast knowing the time is 6:30am but they changed it the night before and they let other people in while we just requested to be seated inside while waiting for 7am. Most of their staff are rude. Only the guy at the breakfast checkin is nice.
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Price per night from:TWD 4,321
Posted onApr 29, 2026|Comfort Room With Double Bed
Charlotte888The hotel is new and everything is clean. The staff is friendly and professional this is definitely a positive aspect. However, the overall experience does not reflect a true 4-star standard. It feels more like an ibis Styles concept that somehow received a 4-star certification.
The room was clean and new, but rather small with this standard and price. Even a phone to contact reception was missing, which is surprising for a 4-star property.
Overall: good intentions and friendly staff, but the facilities and attention to detail do not match the category. And its luck of possibility to control air-condition
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Price per night from:TWD 4,909
Posted onJun 5, 2026
Guest UserI had a wonderful stay at this hotel in the center of Vienna. The location was perfect, with many attractions, restaurants, and shops within walking distance. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. The breakfast offered a great selection of fresh food, and the overall atmosphere was welcoming and relaxing. I would definitely recommend this hotel to anyone visiting Zurich and would be happy to stay here again.
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Price per night from:TWD 4,054
Posted onFeb 16, 2026|Studio
ldanxiService: This is where the hotel truly shines. All the staff were incredibly helpful, professional, and thoughtful. They provided detailed explanations and actively offered assistance. I especially appreciated encountering two Chinese-speaking staff members who not only wished me a Happy New Year but also engaged with me in Chinese, making me feel right at home.
Environment: The hotel's location is excellent, very close to the main train station and all the attractions in the Old Town, all within walking distance. The hotel design is appealing, and the little calf statue at the entrance is adorable.
Facilities: The room was spacious, especially the bathroom. However, the pillows weren't very comfortable and might not be ideal for people with neck problems.
Cleanliness: Generally good, but the details left something to be desired. There was a faint, persistent odor from the refrigerator in the room, even though it was empty, suggesting that ventilation needs improvement. Also, one of the towels had noticeable orange-red stains.
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Price per night from:TWD 5,770
Posted onJun 30, 2025
We360go
We had a pleasant stay at the hotel. The customer service at the front desk greeted us warmly and mentioned that they would make our final hotel experience during the trip a wonderful ending. They delivered our heavy luggage to our room without us even asking, which we greatly appreciated, especially since we had come from Zurich. :)
The breakfast offered a variety of options, although it still needs some enhancement. The meat section is made to order to ensure freshness, but we didn't notice that clause written in the menu.
The hotel's location is strategic, being close to Zurich's old town and shopping districts. The tram stop is just a three-minute walk away, and trams pass right in front of the hotel. Fortunately, our room was located on the quieter side of the hotel, and we were glad to have a balcony in our room.
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Price per night from:TWD 8,528
Posted onJan 1, 2026|Superior | East Wing Building
Anonymous UserI absolutely do not recommend staying in the east wing. To get there, you have to walk through quite a long tunnel from the main building. The rooms are very small, and the bathroom is super cramped too (if you open the door, you have to close it again to use the toilet because there's no space). The room isn't even big enough for two people to sit down and eat takeout.
Furthermore, something I found quite uncomfortable is that the room doesn't have windows that open. I like fresh air, and that makes the atmosphere feel stuffy and dry. When I booked, I didn't check the room type carefully and didn't expect to encounter so many inconveniences.
Before checking in, reception told me I could pay extra to switch to a better room, and that there were many large rooms available in the main building that night. (At hotels like InterContinental or Marriott, in situations like this, I usually get a free upgrade). If there are so many rooms available, I don't understand why they don't let you try one without charge. (I'm just giving my opinion; I know the hotel isn't obligated to do so).
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Price per night from:TWD 9,417
Posted onOct 8, 2025
Guest User
Hotel is a 10 min walk from the bus station which connects to the train from the airport. The same bus station that takes to the central train station. It costs about 12CHF to 18CHF to or from train station. Hotel provides free rental bicycles which is very convenient. Facilities are OK. Room size is reasonable.
Be aware that the uncovered glass of the shower may not suitable for all if privacy is important. The room we stayed were extremely hot. While it is only 14°-18° outside, the room temperature is definitely 30°+. It made hard to wear the proper clothing to fit the temperature for the day. No aircon, the only way to cool the room down is to open the side window which leaves no wall from the room to outside of the building. Yes, the only barrier are a couple of metal bars between the desk against the window to outside the building from our ninth floor room. Plus the window can closed by itself, you need to reopen it multiple times if you want the cooler air for a little longer. It’s hard for a hot night sleep.
Breakfast is good and has good variety of the food and drinks. It costs 24CHF p.p. if it is pre-ordered.
If stays in the same room, no, it is not recommended to stay here. It may have other rooms that are not as hot as the one we stayed.
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Price per night from:TWD 4,178